“Design Builders is a 5-star company. We have a screened-in porch and we got tired of constantly cleaning the pollen each spring as well as having rain and snow get into the porch. I did extensive research and decided to go with Sunscape vinyl windows over ez-breeze windows. Next, I had to find someone to do install these windows.
I found several good reviews for Design Builders.
I was not disappointed.
We worked with their customer representative, Cathy. She showed us the windows at their showroom and fully answered all of our questions. Cathy was wonderful to work with.
Next, their prep team surveyed and measured the window. Again, their prep team led by Nelson explained to us how the custom-fitted windows would fit. During the removal of our screen, it was recommended we replace some wood sections with PVC because the intense sun and weather conditions could shorten the life span of the wood.
I agreed and within hours after going to a builder supply store the PVC was installed.
I couldn’t have been happier with that decision.
The demo and prep work was outstanding.
Cathy gave us an approximate date for installation and used an event/timeline app from proposal to invoice to installation dates. She kept asking along the way. if you have any questions let me know.
The installation team arrived and it took them less than 3-hours. I got a demo on how to remove the windows for cleaning and other features of the Sunscape windows. We love our new windows!”
“From the moment we walked into the door we were greeted warmly and professionally by Shamim.She walked us thru our bathroom remodel and we feel so confident in our choices. I am beyond grateful for her undivided attention to every detail.”
“Maggie at the Bethesda store was such a joy to work with. She had such compassion, kindness, understanding and helpfulness in trying to help me resolve an online order issue. The first thing she said to me was how can we help make this better. The online customer service reps could learn so much from her! Thank you again!”
“We added a kitchen island to improve workspace and storage, and it completely changed how we use the area. The team helped position it in a way that didn’t disrupt flow. Installation took about a day, and everything fits perfectly with the existing layout. Compared to before, we now have more room for meal prep and casual seating. It’s a practical addition that also enhances the overall look of the kitchen.”