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“I am the manager of a bridal and tuxedo store in Florida. I sent in a groomsman to get measured/fitted for a tuxedo in Florida. They were very thorough and asked ALL the same questions, had him try on items, just as I do and everything fit perfectly. I called and spoke with them before sending him in and they were very friendly and my customer said they were very pleasant to him as well. So if they treated us so well and did such a good job and we did not rent a tux from them just get measurements. With such a great attitude imagine how good you will look going there. I highly recommend this place for your rental and alteration needs”
“Nice Macy's location here at Westfield Montgomery Mall. I loved coming out here back before it was under Westfield. The store was clean, everything was well placed and no trash anywhere.”
“Tiana THANK YOU SO MUCH FOR FAST AND EFFICIENT SERVICE!! 10/10 today wasn’t the only time you gave me the best customer experience thank you again I truly appreciate your service.”
“Visited Tommy Bahama after dinner to do some shopping. Looking for that vacation outfit? Want to add to your wardrobe? Perhaps you are heading to a destination wedding? This is the place for those occasions as well as simply treating yourself and those you love. So that is what we did. Treated ourselves. She tried everything on tonight at home, and I must say the smile on her face said it all. Several tops and rooms and some jewelry to add to the ensemble and yes, looking good! Wait, no, looking great!”
“I was helped by Claudia and her store manager who both went out of their way to make sure I could get the items I needed online as the size was not available in-store. In addition, they also applied the discount on the items. Thank you, guys, for a pleasant shopping experience.”
“Subject: Excellent Service from Eyoha
I wanted to take a moment to share my positive experience with Riley .Riley made my checkout experience enjoyable and answered all my questions although store was packed with customers.Riley is very professional and has a fantastic customer service skills.”
“Check out this teeny book I got for my sisters upcoming bday! I had a 5 dollar off coupon from urban outfitters so it was only 3 bucks. I got to show off some cheerleading moves to some girl at the store too, any excuse really for me to be cheering, I'll take.”
“Giselle is truly exceptional. It’s rare to find someone who goes above and beyond with such patience and dedication. She helped me with an exchange transaction and did everything possible to ensure it was completed successfully.”
“I rarely give reviews but Annie at your location in Montgomery Mall certainly deserves a 5 star review. I was looking for gifts for my team members. She saw me, greeted me and went over and beyond to help me select gifts I know my team members will like. Annie was very pleasant and very easy to communicate with. Thanks Annie.”
“Great selection of kicks and clothes with nice, knowledgeable staff to help you out. While I was here I was informed of sales on the type of footwear I was interested in. I found a pair I liked that happened to be out if stock, so the staff helped look up online stock and offered to order it for me. I will definitely be returning for more business in the future.”
“Love my sleepy bear sweater and Bridget was so patient with my awkwardly proportioned body! Highly recommend Bridget for any who think that the art of personal service is gone.”
“Young lady gave me a store credit, even though my receipt was almost 3 months old... She did her best to help me, even called her manager... (SNIPES) And their employees are the Bomb....”
“Jay Webster and Junior Sarr are AMAZING at what they do. Do yourself a favor and visit the Jos. A Bank, Bethesda, MD location. I originally came for a tuxedo in 2024 for my wedding, my experience was phenomenal specifically because of them. My experience was so good, I have returned multiple times because of the trust they developed with each successful purchase. I purchased a dinner jacket today and this review was long overdue. Jay Webster was the primary person I worked with and Junior followed up making sure I was taken care of at the same level when Jay had days off. I had an absolutely phenomenal experience working with Jay and Junior. From the moment I walked in, they made me feel like more than just a customer — they treated me like a VIP. Guests at my wedding thought I had a custom tuxedo, it was more than I could have asked for.
Jay and Junior went above and beyond in helping me select the perfect tuxedo. Their knowledge of formal wear is unmatched, and they didn’t just recommend pieces — they educated me on every detail, from fabric types to fit, cut, and current style trends. I walked away with a much deeper understanding of formal wear, which made the entire process even more enjoyable.
They curated a complete look that was perfectly tailored to my style and the occasion. The attention to detail in the alterations was exceptional — everything fit like it was made just for me (because, thanks to them, it was). Their eye for coordination — from lapels and shirt studs to bow ties and pocket squares — brought the entire ensemble together flawlessly.
Jay and Junior’s professionalism, style expertise, and genuine passion for what they do made this a standout experience. I can’t recommend them highly enough. If you’re looking to elevate your formal look and learn a thing or two along the way, these are the gentlemen to see.”
“My son was looking for a suit for a wedding and we ended up (stressed after a bad experience in another store) at Macy's in Montgomery Mall. We were greeted by Mr Innocence who guided my son through the struggles to find a fitting suit, shirt and tie. Mr innocence was professional, patient and incredibly kind, showing no signs of rushing despite a busy time in the store. Just by eye measurements he suggested the right sizes and he listened to what my son was looking for. A very pleasant, professional experience!”
“Really good location with lots of options! The associate Gen was really friendly and helpful. I appreciated her patience with me as I navigated various options for workout gear.”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“Smaller location with more limited stock but staff were helpful in reviewing options they could order online. Also helpful discussing fit and sizing of their items.”
“Highly recommend this store and the company. The clothing feels premium and the fittings are simple. Tops are either regular fit or slim fit and the pants/shorts are straight fit(slim) or relaxed fit where the ankle is less tapered. So no matter what top or bottom you get, they are exactly the same fit. If you buy $300 dollars worth you get I think 20% or 25% discount and a 25% military discount. They have a myID 25% military discount for online purchases. The customer service was impeccable and you really felt welcomed!”
“Love this boutique. Both my daughter & I can shop here and be happy. The team brings you outfits that maybe u won’t normally try on. I tried on the green dress in the photo. I fell in love with it and so did my daughter. We share it!”
“Exceptional service at Zara in Montgomery Mall. I visited on Thursday, Nov 20th around 6 PM, and the entire team — including the manager — was incredibly helpful, kind, and professional. The manager resolved my return issue with a smile and genuine care. This team has completely changed my impression of this location. Truly outstanding service. Thank you!”
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“I came in for a suit fitting at the Black Tux Showroom at Nordstrom in Montgomery Mall in Bethesda, MD. Great appointment.
Carly was very friendly as she greeted me for my appointment. During the fitting she was very helpful, knowledgeable, and caring with helping me get all my measurements. She was quick and suggested ideas that made the suit feel and look better on me.
This by far was the most efficient and friendly suit fitting experience I've had. N this was my fifth fitting this year.
I highly recommend Carly, and cant thank her enough for making this appointment such a lovely experience.
I give her 10 stars, cause she was that great.”