There aren’t clear lines to see a teller. I stood waiting for 10 minutes and someone else walked up to a counter with no one there. When a teller showed up, that customer was waited on. The bank manager standing next to me didn’t correct the situation and I will be taking my business elsewhere
April 2022
The transition to Truist at this former SunTrust branch has been a nightmare. You can’t get help without an appointment and can’t reach a banker at the branch by phone and calling the 800 # is a 1 hour wait. Out of state checks are held for 10 days in a new account. Mistakes are frequent.
March 2022
The website says open until 2:00 on Saturday- the door says open until 12:00. Please get your information updated.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.