The Under Armour Brand House provides a fantastic and pleasant shopping experience. The store is neat, clean, and well-organized with a great selection of products. Customers are impressed by the variety of styles, fits, and the quality of the merchandise offered. The customer service is consistently described as excellent, really good, super friendly, and very helpful. Staff members are noted for being amazing, incredible, patient, and knowledgeable about the brand. They frequently go above and beyond to assist, never making customers feel rushed or like an inconvenience, even when facing challenges like locating items or navigating an outdated ordering system. Employees are praised for their dedication in helping customers find the items they need, applying discounts, and providing enjoyable service that can turn new visitors into lifelong fans. The overall sentiment highlights a top-notch retail environment where the staff's efforts make the whole experience enjoyable and outstanding.
I was helped by Claudia and her store manager who both went out of their way to make sure I could get the items I needed online as the size was not available in-store. In addition, they also applied the discount on the items. Thank you, guys, for a pleasant shopping experience.
March 2025
Visited here few days ago and the store was neat and clean. Customer service is really good and the whole store is fantastic!
February 2025
One of my favorite UA locations in the DMV. Great selection of products. Super friendly staff, especially Carson, who was very knowledgeable as well! Appreciated his help a lot.
