“The young lady name Toni was just the tech I needed and such a refreshing experience from the one I had a year ago at this same store. My cell was stolen and she went beyond my capabilities to help me reboot and reloading of my infro .Being somewhat technically challenged she was patient and reassuring.”
“I had a great experience at the T-Mobile location in Bowie, MD. Jelani was absolutely amazing, knowledgeable, patient, and genuinely helpful from start to finish. The customer service was top tier, and he made sure everything was explained clearly and handled efficiently. This is how customer service should be. Highly recommend asking for Jelani if you stop by!”
“Diana was amazing and helped me take care of all of the issues I was having with my phone. I highly recommend that anyone that goes into this location deals with her”
“Received excellent customer service at the Bowie Verizon store today! While at the store, the problem with connecting my old tracker with new phone was also resolved! Tech was patience and professional! Thanks!”
“Very clean, quiet, organized and immediately greeted by employees.
Employees are courteous,and knowledgeable. A very good or bad quality depending if you're being help for waiting is when they help you they are very thorough and will make sure you understand everything before you leave.”