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“Representative was very professional and presentable and had a great attitude and willing to help me and answered all my questions and explained questions throughly. The young lady that assisted me. Nathaly deserves a prom.”
“The representative at store was very knowledgeable regarding my situation. I was impressed. Keep up the good 👍😊 work and thank you. Ms. Melba Cooper a satisfied customer.”
“The store representative (Obi) was very knowledgeable. He helped to take care of the issues with my phone. He was able to answer all my questions and make me feel comfortable with the new set up. Thank you, again.”
“Absolutely recommend ron was super helpful and made sure to provide us with a time frame as well as let us know the price before they repaired my phone screen in less than 20 minutes.Highly recommend ?”
“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”
“I walked in not having the best day. dealing with a newly broken phone, as a business owner who relies heavily on my device(s) to do so, it was urgent to get a replacement. From the moment I walked in I was taken care of, very special thanks to Ms. Stephanie and her direct Management for making sure my needs were met. They truly were the sweetest people ever and that made me feel like I made the right choice. It was such a personable experience and this is what customer service should always be!! Super thankful for this lovely team in making sure I had what I needed to continue running my business :)”
“Anthony the Manager at this location helped me correct my phone data issue. With his assistance , I am able to navigate to the hospital to visit my great grandaughter.
I will co tinue to use Cricket and visit this store on 8500 Annapolis, rd because of Anthony's professionalism.”
10:30AM - 9:30PM
1592 Annapolis Rd, Odenton
Mobile Phone Accessories
“Came here to get a vape a week ago, forgot to leave a review but the dude behind the counter was really cool and explained the pricing without up-selling me. Highly recommend this place.”
“Thank you so much for excellent customer service. Will helped me switch my phone and transfer my information and showed so much patience. The absolute best experience I've ever had. He is amazing!”
“Divine went above and beyond to help me with my phone transfer and the entire process. The best customer service and assistance I have had in a while. Truly, thank you.”
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”
“fernando was the best ever really helping polite caring and respectful and he did his job really good he deserves a raise or employment of month thank you so much”
“Excellent service. Very professional and highly skilled at resolving issues and questions quickly. Kenneth is a very kind and respectful agent, making for a quality Cricket experience.”
“Hello. The place is very welcoming and well-organized, with a wide variety of mobile devices, headphones, and watches. Oh, and it's in a great location in the mall. The staff is very friendly and helpful.”
“Very helpful and patient staff. Recommend same day, in store trade in + data transfer to new phone. 1-time additional charge for adding new phone on monthly bill ? worth it.”
“Sam at the boost mobile, just activated and service that he rendered was awesome. Keep Sam around because he shows great. Customer service is very respectful.. he helped me with getting all my pictures back all of my apps back. Sam is awesome. I recommend Sam give him five stars two stars whatever it takes. He is an awesome guy. He has patience. I’m in love with my new iPhone because of Sam. This is my first iPhone that I purchased on my own. I have a work iPhone so now I’ll be able to be compatible with everyone else. Sam is the man.”
“Tommy assisted me with a return purchased from AT&T at BJ’s. He was very patient and walked me through the entire process. He even offered to pack my return. Need more customer service agents like him!!”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“Great customer service! I went in to switch my phone number to a different device and was greeted by Rebeca, a very knowledgeable, skilled, and friendly sales clerk. Good customer service is hard to find these days, and she is definitely outstanding.”
“Carmen Velasquez at Total Wireless was very patient, helpful, and informed. She gave me exactly what I asked for, did not try to sell me items I did not need, informed me of the deals, and helped transfer my data from old phone to my new phone. I came in thinking I was paying $400 and turned out to be a lot less.”
“Alex is the representative who works Friday--Monday. He is very knowledgeable, thorough, courteous, and helpful. He is honest with a lot of integrity and good advice. I highly recommend him.”
“I want to appreciate the customer service of Mr. Raul, Miss. Rosa and Miss. Leslye they provided me great services. I would surely refer Cricket to my friends and family.”
10AM - 8:30PM
920 Largo Center Dr, Upper Marlboro
Mobile Phone Accessories
“Really awesome store. I came here to buy a charger and ended up getting a great deal. I purchased an Apple battery pack for $30 — the original price was between $80–$100. I’m super satisfied with their customer service and willingness to negotiate. Highly recommend!”
“Mr. Al was absolutely outstanding during my very first visit to the branch! From start to finish, he went above and beyond to make sure I understood every single account option available to me. He took the time to thoroughly explain each service in a way that was clear, detailed, and incredibly helpful. I left feeling confident, informed, and genuinely excited about my decision. The level of professionalism, care, and world-class service Al provided truly exceeded my expectations. I couldn’t be more satisfied with my experience!”
“Desmond, thank you for providing such outstanding customer service! As a result of your great professional and friendly service, I look forward to continuing my relationship with the Watkins Park Verizon location and I will strongly recommend to others.
Again, thank you for the positive customer service experience!”
“Mr. Jake Darling provided me A+ customer service. He greeted my husband and I the moment we walked into the store. He was very pleasant, and knowledgeable of his job. He is an outstanding and valuable employee with Verizon.”
“Today I met Dimitric. He was awesome!!!
My mom needed her phone on the accessibility mode and wanted password off and wanted the speaker function. He was able to complete everything and explain it and was the friendliest representative I’ve probably ever run across.
There was no sale involved. He was so helpful and I so appreciate him getting my mom’s phone exactly how she wants it and more importantly needs it ?!!! He was so friendly, fast, helpful, etc. I had to come here and tell hopefully his manager and everyone.”
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“Fast service Listening to customer request and executing it perfectly every one in that AT&T. store was G went to the store several times trying to purchase a watch. They seem not to be available at anytime. Have to go online very inconvenient. Please stock.your store with the merchandise. You are.advertising.”