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“David was the best sales associate I've experienced since being with ATT. He was so helpful and made sure my needs were met. He also was very helpful with sharing ways to save money on my monthly bill along with all of the benefits AT&T has to offer with other products without being pushy! I will only see David if I have to go into an AT&T store from here on out.”
10AM - 8PM
6363 Livingston Rd, Oxon Hill
Mobile Phones
“Eric Estrada, the rep who helped me purchase and set up my phone was very helpful and professional. I had to return about another issue and he helped me again. He was very patient and answered all of my questions. Keep him. Thanks. Bev Hairston”
“I had a great experience at the AT&T Store. From the moment I walked in, the entire staff was professional, welcoming, and attentive.
I want to give a special shoutout to Zebria—she was extremely patient, knowledgeable, and took the time to walk me through everything without rushing the process. She made sure all my questions were answered and that I was completely comfortable with my decisions.
It’s not often you come across a team that genuinely cares about customer service, but this location definitely delivers. The whole staff works well together and creates a great atmosphere.
Highly recommend this store if you’re looking for top-tier service and people who actually take care of you.”
“Chris and Porsha are great representatives for the Verizon company. They assisted my spouse and I with their knowledge and expertise. I would recommend anyone if they are interested in being a Verizon customer, go see Chris or Porsha.”
“Tanisha is an amazing sales rep! She helped me get a IPad for my daughter under a great promotion and also informed me that T-Mobile WiFi is in my area now. I left with a WiFi box and a IPad! Thanks again”
“Customer service was outstanding. Knowledge of merchandise was exceptional and the staff laughed at all my jokes and made me feel like family . The rates are also great.”
“I want to give a special thank you to Janazia at the T-Mobile store off Woodyard Road in Clinton. She went above and beyond to help me get my sons Kid SyncUP Watch up and running. From reaching out to support on our behalf to following up to make sure everything was resolved, Jay showed exceptional dedication and care. Her professionalism, patience, and genuine desire to help made all the difference. I truly appreciate her support and look forward to shopping at this location again. Thank you, Jay!”
“Not Once, but Every Time I Come To This Store I Get Remarkable Service, Patience, Understanding, and Cheerful ,and Knowledgeable Experience. Thy Why I Recommend. Metro PCs by Mobil.”
“I absolutely love Brandon he greeted me upon entry and gave me outstanding service 10/10 very knowledgeable about the phone I purchased and very helpful and nice I recommend this metro pcs I love it”
“I was seen by a man called Ralph at Metro PCS at hechinger mall in Washington DC he was very mannered he waited on me took me through everything that I needed to get new phones he was very patient he even gave me a promotion on my used phone I received the free tablet which I paid $20 a month for service so when I went there for two phones I got much much more I would like to send out a bravo ? ? ? ? well done to Ralph I'm going to send more people your way Ralph keep up the good work”
“Alex is awesome!! He is the most patient person I have met in a long time. He was able to assist the cutomers with ease. A man and his Mom came in, she had a mental disorder. Alex assisted her like she was his Mom. He reassured her along the way about the price and services. I was overcome by this thoughtfulness. I thank God for Alex, he went above and beyond with customer apprecation. What an awesome experience to be able to witness. Give Alex his own store!! Forever a Metro PCS customer!!”
“My phone was broken and I was not able to communicate. I needed help. He gave me chair to sit down and told me he was going to take care of me. I felt welcome and safe. It was busy and he was able to attend me with grace.”
10AM - 8PM
4905B Allentown Rd, Camp Springs
Mobile Phones
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
10AM - 7PM
3340 Crain Hwy Store, Waldorf
Mobile Phones
“Love this location they girl help me tranferring everything and answer everything i asked they Best thing is that she really help me with they prices off they phones”
“I came in to try to trade in my phone with Moni, she told me my phone wasn’t eligible for trade in but, I still ended up getting a phone but she did not set up the phone correctly. Came back today because my phone wasn’t working properly. I found out I spent extra money when I didn’t have to because I was able to trade my phone in. Chantil and Janay was extremely helpful with helping fix the problem I had with my phone and helped me get set up with a tablet. Ask for Janay or Chantil when coming here !!!!!!!!”
“Ms. Joy was very nice to me. I was stressing over my phone not charging and she jumped right into action and helped me out. My wait time was less than 15 minutes and customer service was awesome”
“I had an amazing experience at the T-Mobile store in St. Charles Towne Center in Waldorf, MD thanks to Tyler and Kay. They spent hours helping me get everything straight with my phone plan and promotions, making sure I understood all of my options and that I got the best deals available.
They were both incredibly patient, knowledgeable, and professional the entire time. They answered all of my questions and never made me feel rushed, which I really appreciated.
Customer service like this is rare, and I’m very grateful for the time and effort they put in to help me. Thank you, Tyler and Kay!”
“Totally awesome experience. E was awesome. The whole staff was amazing from the time I walked in the door to the time I left. Looking for great customer service I totally recommend this location.”
“Carlton was very helpful, knowledgeable and courteous. He assisted me with several issues in a timely manner. I was completely lost as to what to do with my device. He gave great suggestions and customer service.”
“Disappointed
Store wasn't open at 5pm. What's going on. Going back to Cricket across the street tomorrow the next time I come back and not open. You have lost a faithful customer if this happens”
“Austin was very helpful with this frustrated customer who walked in when the store opened at 10:00 am. He remained calm and patient while I explained the issue with my phone. I even saw my phone needed an update. He proved great customer service.”
10AM - 8PM
2915 Crain Hwy, Waldorf
Mobile Phones
“Amazing customer service!!! Ms. Nyla & Mr. Chris was a dynamic duo they got my husband approved with ease. Went above & beyond to help. Thank you guys for everything!”
“Stumbled across this place after receiving the worst service ever at the Leonardtown Rd location and Marlon was the absolute best! Being so very frustrated with the service we just encountered Marlon was very patient and was able to resolve all of our issues. He went above and beyond to help us out. Pretty sure it doesn't make a difference to Metro PCS but he definitely saved them a customer. I will be coming to this location for any future needs. Thanks Again Marlon!”
“My husband has Boost. He was having issues with his phone.We went up to the location and, we were greeted warmly by the agent. He was very knowledgeable and we left satified. In this day and age. Customer service is hard to come by, so to have a great experience was awesome!”
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“Chris was very helpful from the moment I walked in the store. Chris took his time to explain my plan & to review my current plan to find other options for me to have a less costly monthly bill. I was very pleased with Chris's customer service & knowledge of the company. If I have to go inside a store again I would hope Chris is working or other employees like Chris are there. Chris was awesome.”