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“The manager at this location Ms.Chelle was very helpful in answering all my questions about the location, process and just had good customer service. Thank you for your assistance!”
“The gentlemen were incredibly professional. We appreciated the approach of surveying what was moving and what was remaining, and also on arrival to new home. I appreciated the senior veterans of the group who spoke up and gave good corrective feedback in realtime and taught the less seasoned members of the team. They were all very respectful of our new space- taking off shoes etc to enter carpeted areas. They worked hard and efficiently, and cleaned as they went. They worked well together as a team, with positive energy and communication. They listened to each other and helped each other out. We could not have been happier with our move, and nothing is broken!”
“Excellent customer service experience. Was changing storage unit from the smaller one to a larger one. Aniya Bassil took me through showed me the different units and was excellent. She got me what I needed.”
“Great customer service. A bit upsetting the front loading dock door still isn't working. It's been 2 months. But the on site manager assured it's in the works to be fixed. Management is always pleasant and welcoming.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“Extra space storage was excellent storage facility. Affordable, easy to setup, cancel and well secured property with ample equipment to help move your belongings.”
“I was in a search for a storage space and I was recommended to come here. The store manager so helpful with the tour to show me my options and explain how everything works. Thank you for your help today. The space is clean and comfortable. I feel good about the security measures in place as well.”
“I had a wonderful experience securing my storage unit thanks to Keenan, the manager. It was my first day getting a unit and his first day at this location, and he made the process seamless. Keenan was extremely communicative, professional, and patient in answering all of my questions. He explained everything clearly and went above and beyond to make sure I was comfortable with the process. His professionalism and customer service really stood out, and I left feeling confident that I made the right choice in choosing this storage facility.”
“I had a great experience with Extra Space Storage. The facility was clean, well-lit, and easy to access. The staff was very friendly and professional, making the whole process smooth from start to finish. The pricing was reasonable, and I felt confident that my belongings were safe and secure. I would definitely recommend Extra Space Storage to anyone looking for a reliable storage solution.
– Salam”
“Erika was very helpful and knowledgeable in helping me select the best storage option for my budget. The location is perfect. I am able to enter and exit with the code and safely access my belongings.”
“Brian is the best manager I have met . He made sure I was properly taken care of, all my concerns were met immediately I walked into the office. If everyone was like Brian, the world would be a better place.”
“Where do I begin. I cannot say more incredible things about Aprie. She arrived at my time of greatest need. As the manage is so friendly, professional, courteous, and kind. I don’t know who her boss is but she deserves a raise and a month off for the holidays. If I owned a business she would be my first hire!”
“Thank you Dymond for being kind and for assisting me with all my needs. Very helpful !
Clean environment and very professional!
Thanks a lot Nachelle”
“I went to extra storage lanham and had a great experience with Ms D she was great help getting our app situated and back working and help us get in to the gates when we had trouble excellent service”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“The facility has always been clean and easy to access. The staff have been helpful as well, especially Asia, who helped me with a billing issue recently. She was friendly and helpful and quick with fixing my concern.”
“The Site Manager Crystal Fields is a real professional. She has made a difficult situation a little easier with her kindness and genuine concern to help her customers. She provided very good information and instructions to help me catch up on my bill and avoid additional charges as well as friendly advice moving forward. We need more people like her she is a real professional who demonstrates compassionate customer service! 5⭐”
“Steven is very professional. He listens and makes you comfortable. Great place nice and clean. Bathrooms here are also very well kept. Great storage place to store your belongings.”
“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”
8:30AM - 5:30PM
4814 Frolich Ln, Hyattsville
Self Storage
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“Jan, is amazing, she is very polite and helpful, she made the reservation process for my rental very quick and easy, she transferred my rental reservation from one location to where her profession is located, I am thankful for Jan’s’ service. :)”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“This place has been a game changer for someone who has Midwest furniture and now living in the condensed DMV area. The place is well lit, consistently clean, and the staff is always available to help. Especially when I needed more space, they were beyond accommodating. I am happy to have selected (and trusted) this place with my stiff!”
“I’ve had an excellent experience at ExtraSpaceStorage in Alexandria so far. This is my first time renting from here and Danielle and Larren have been SO helpful throughout this whole moving process.”
“After getting extremely frustrated in locating a storage unit, I decided to try this establishment. I spoke with a woman named Cheryl and she helped ease my mind by answering every question I had before I could even ask! Her expertise and friendly demeanor made my decision making process painless. If you need someone to contact, ask for Cheryl. She is absolutely amazing!”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“My experience with the Acorn self storage location @ 13813 Connecticut ave was wonderful. I was pleased by the professionalism, courtesy and helpfullness of the crews. Thank you Roy and the other gentleman for the marvelous stay.”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
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“This branch is the place my husband and I were treated like royalty. Darnelle, the manager was so polite, patient, and took time to explain how the process works (we never used a storage unit before). The price is not only fair, is great for what we have. Best company we choose. 10 stars!!!!”