Post Offices near Brooklyn, MD

30 locations found near Brooklyn
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“I recently had trouble with a package being delivered because the wrong zip code was written on the package by mistake. I received a text that my package had been delivered but it was not anywhere to be found. In my panic I contacted the Brooklyn Post Office. Team member India Robinson took my call and immediately got on the case. Ms. Robinson assured me that she would investigate and get to the bottom of what was going on. She was friendly and got right to work and within minutes my package was on my front porch. I’d like to thank Ms. Robinson for her swift response. She led me through a stressful time with compassion and reassurance. Thank you so much Ms. Robinson!!!”

1.2 Poor17 Reviews

“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”

3.5 Good21 Reviews

“Had a mis-delivered package. Over a few days, Ms. Kelly personally tracked it down and made sure it arrived at my place securely. She was nice, professional, helpful and kept me updated throughout. You don’t see this kind of service often :)”

2.9 Average33 Reviews

“I absolutely hate this post office. You can never reach anyone by phone and they are so nasty in person. However, I'd love to talk to a manager because my mail lady needs some serious recognition for her honesty and great attitude! She is always friendly and happy even in extreme weather. What she did today, made me realize there are still good honest hardworking people in this world. I'm not sure if any companies, especially the postal service, care about these types of things but if so please respond to this review so I can give my feedback”

2.7 Average51 Reviews

“I have had mainly good experiences at this post office . My mail gets to its destination amazingly fast (especially considering that this is not Baltimore’s main post office) and the wait time for service is usually a short one.And the most pleasant and personable postal clerk works at this branch. Good customer service is spelled K-E-N-D-R-A. She is patient, communicates clearly and makes me feel appreciated as a customer. She bumps this four star branch to five stars for me.”

2.7 Average49 Reviews

“I purchased a shoe online on 1/19/24 , didn’t realize that it would be coming from overseas, i was able to track it from overseas to JFK to USPS distribution center in new york , track it leaving new york on 1/29/24 to baltimore, arrived Baltimore Distribution center on 1/30/24 , came home from work on 1/31/24 @ 5:00 pm my package was at my front door . Great job USPS .”

2.8 Average30 Reviews

“I really don't understand the negative reviews of this post office. I've been coming here from more than 20 years and I've always found the people who work here extremely helpful and friendly. To my mind, they go out of their way to be helpful, polite and efficient. It is not their fault if the post office is understaffed. In fact, it's a testament to their positive attitude that even with it being understaffed, they continue to be positive in the way they treat customers.”

2.5 Average68 Reviews

“Two of the ladies at the front helped my wife and I beyond their scheduled hours. I feel they went above and beyond to ensure we were taken care of. They exhibited fantastic problem solving and empathy for our stressful situation. Thank you!”

2.6 Average44 Reviews

“As a long time resident, this Post Office is consistently one of the best in Baltimore. They are often understaffed and thus have many temps, but the regular personnel are caring & hardworking. The most common thing among the staff I have known is that they often get promoted to new positions elsewhere. I recently had 2 pkgs mis-delivered by a temp, but my regular carrier & his supervisor tracked them both down from a random house in the neighborhood in less than 30min. That is how knowledgeable and dedicated they are!”

2.4 Poor97 Reviews

“This morning was the best post office experience I've had in probably years. I showed up when they opened at 9am expecting a line but I was the only one. The woman behind the counter was super helpful and friendly and got me out of there in a matter of a few minutes.”

3.5 Good6 Reviews

“It's a beautiful building however, there is a secondary entrance into The Post Office apparently... I was unaware of this, & stumbled into some standup security doing a spectacular job of deterring people with food as there is a NO FOOD POLICY in The Main Entrance!”

2.9 Average8 Reviews

“Came into the Post office today with a good attitude and received two back! Tiara was exceptionally helpful today by quickly providing me an answer to my question and calling me back before I even got back to the office. The other ladies were in great spirits and it showed. Thank you so much Tiara being so wonderful and on a Holiday too!”

2.2 Poor118 Reviews

“Not sure about the postmaster as other people have noted, but the clerk (C3, 28 Oct, 12:06PM) I interacted with was incredibly friendly and helpful and helped me return some items with the Label Broker after the self service machine was unable to help. Incredibly friendly staff that is accommodating and empathetic!”

2.2 Poor85 Reviews

“Had an excellent service at this postal location by Darlene for assisting with my overseas parcel. She displayed professionalism, patience and understanding on my problems and took time to explain on the procedures. Thank you USPS, appreciate the help from such a dedicated staff. Thank you Darlene!”

2.5 Average13 Reviews

“I recently had the pleasure of visiting the Mt. Washington Post Office, and I must say, my experience was truly top-notch. The staff was not only friendly but also easy on the eyes, creating a welcoming atmosphere from the moment I walked in. I was greeted with warm smiles and a genuine willingness to assist. However, it was Brianna's exceptional service that truly stood out. Her attention to detail, efficiency, and willingness to go the extra mile made my visit truly memorable. I highly commend the Mt. Washington Post Office for providing excellent service and having such a remarkable team, with Brianna leading the way. Keep up the fantastic work!”

2.2 Poor62 Reviews

“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”

2.2 Poor61 Reviews

“Had the best experience getting my son passport done. Had went to a different location usps before this, the one in Glen Burnie are rude and disrespectful but this was way different it did took a while but I understood they were understaffed but I still got an excited service by them”

2.1 Poor70 Reviews

“Super friendly and very speedy service this morning when I visited this post office. I had to buy a couple envelopes pre addresses for a special mailing arrangement and the postmaster here knew just how to help me. Thank you good postmaster.”

2.1 Poor57 Reviews

“I tracked my package and it showed delivered. It was not in the mailbox or anywhere else in our building. I called this location and a gentleman (Levy) answered the phone. He asked for the tracking number and called the carrier. He located the package and had it delivered.”

2.1 Poor21 Reviews

“I only knock one star off because it's the USPS. It's not a fun experience dealing with them as a whole. All the other stars go to Monique. She is so efficient and polite. Usually postal service workers are angry and demeaning. Monique is such a star of the USPS. I'm always in and out quickly and she makes the experience so much better.”

2.1 Poor20 Reviews

“I’m so grateful to the workers here. They helped us find missing mail. My aunt had went to this location and asked them to help look for it. And they found it. Very sweet people who helped us!”

2 Poor4 Reviews

“There is a young man with a close shave that always goes above and beyond for me. He never makes a fuss about needing tape or spending extra time with you at the corner. If I see anyone else at the counter, I'll turnaround and come back another day.”

2 Poor34 Reviews

“Just wish their shipping supply is stocked. Other than that cool post office that was going to get closed down but the neighborhood bond together to keep open. 4 stars because nothing is perfect”

2 Poor34 Reviews

“Have only had to stop by the physical location a few times, but has always been a quick experience and staff were courteous. Mail delivery to my home has always been good and staff delivering mail have always been nice. No complaints here and hope others consider leaving positive reviews in addition to negative ones.”

1.9 Poor12 Reviews

“Dreaded calling Dundalk Post Office. In this case, my call was answered promptly by Jennifer. She was able to track & reroute my package. Saved me a lot of hassle. Grateful for the Svc I got today. Kudos”

1.9 Poor34 Reviews

“Good clean location. Note, this is a mini Post Office, no rental P.O. boxes, expect lines at the window--usually 1 or 2 employees work there, esp. during peak time.”

1 Poor4 Reviews

“I completely enjoyed mailing my letters at this location today. The staff is very polite, friendly and quick. The treat each customer with respect. They truly try the best they can and it was a pleasure to witness. Thank you for all you do! Thank you for being open later on a Saturday!”

1.9 Poor85 Reviews

“My recent visits to the Fells Point USPS have been nothing short of exceptional. The staff was not only efficient but also friendly, turning an otherwise routine task into a pleasant experience. Thank you all, and keep up the great work!”

1.8 Poor28 Reviews

“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”

1.8 Poor53 Reviews

“This post office is my local .It has GREATLY IMPROVED since last. year.They have improved service by adding agent to serve customers by adding a second agent. Their array of stamps and mailing supplies has greatly increased!Prior to this improvement, many times they would have NO STAMPS for sale, and the agent (she is no longer there) would loudly announce, "We have no stamps ."I am happy that service has greatly improved at the Waverley PO.”

1.8 Poor62 Reviews