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“We had a great experience buying two mattresses. Lauren provided assistance to answer questions as she was juggling multiple customers. Brandon finished working with us explaining what we needed to know. They recommended different types of beds aware of price points and expectations. Thank you to both!”
“I walked in with a broken back and walked out with a resolution. Deja patiently worked with me to find the root cause of my back and shoulder pain. After identifying the cause, Deja along with the support from her manager provided a cost efficient solution. I’m so grateful that my gps took me to the Mattress Firm in Laurel.. I’m sure my wife and children will be appreciative of the lack of constant complaints about my back as well. Great job Deja! Thank you.”
“Manny is a professional and provides excellent customer service. He gives you all the information you need to test out and make a decision, but he doesn't shove it to your throat to buy it or push it on you like some other salespeople who'd be angry if you don't”
“Charles was super nice and accommodating. We came in one day to do the bed test and promised to come back the next day. Due to schedule we couldn’t come in. We stopped in the day after and he remembered right where we left off. Great conversation throughout the whole process. If I needed to buy a bed every year, I’d come back to this Mattress firm looking for Charles! Happy customer!”
“I came here to just look and ended up with signature adjustable base at really good price. Isaac and J’esus are amazing! I highly recommend them for anyone looking for a mattress or bed set.”
“Thomas Charles has a customer for life! He is the epitome of excellence in customer service. When shopping for a couch, we found something we liked but were uncertain about the sectional configuration. Thomas cheerfully rearranged furniture for over an hour with us until we found something we loved. He was an absolute delight to work with. If you’re in the market for any kind of furniture, stopping by Marlo’s and asking for Thomas is a MUST!”
“Very easy to do business with them. Cheerfully greeted; listened to our needs; showed us several options that fit: agreed to price & delivery date; now enjoying my new recliner! Everyone from sales to delivery were awesome.”
“I’ve been shopping for accent chairs and a small entryway table for my yoga studio, and I never would have thought to check out Bob’s. Not only did they have exactly what I was looking for, but I also found some great accessories.
I visited the Columbia, MD location, and my sales associate, Ayodeji, was wonderful—so patient and never made me feel rushed or pressured to buy anything.”
“Hugo was great and funny — took me straight to the mattress I found online AND matched the price. Easy peasy process— would definitely go back if I ever need another mattress”
“This was such a fantastic experience! Jesús was incredibly helpful. My husband and I came in having no idea what we wanted or needed, and we left with a great mattress and great deal. Highly recommend coming here!”
11AM - 6PM
14700 Baltimore Ave #104, Laurel
Furniture Stores
“Howard was a pleasure to work with as we searched for the perfect mattress and adjustable frame. Howard was ending his shift as we approached the store. As soon as he saw us he came back into the store to assist us for several more hours. His customer service was impeccable. I will refer my friends, colleagues and family to Mattress Warehouse to see Howard for any and all of there bedding needs.
Signed A Happy Customer ?”
“The store manager was very knowledgeable, when I explained to him what I needed. He gave me different options, and I was able to pick the best one for me. Thank you Mattress Firm.”
“Great service, very patient and helpful on finding the right bed for me! Dennis was awesome and took his time explaining everything to me and Abraham was very helpful also!”
“The store was very clean and nice. I started my experience at the Canton store with Kenton and then went to the Columbia store and met Donte. They were both very friendly and very helpful and polite and they knew what they were talking about with the products. I felt at home with them both nd I would definitely recommend them both and would definitely be back hen its time for a new mattress”
“Drew was very helpful, funny and patient when I came in to get a mattress. I got what I wanted and left with an adjustable base to supplement my bed. Also the restroom was clean. I would recommend this branch over the others in the area because of their selection and staff!”
“Thank you Selena for your help with my furniture and mattress purchases for my dad. You took the time upon my request to give me details and answer all my questions. I love the energy and selection of your store and appreciate the offering of seeing your online inventory for more options. Looking forward to delivery day and enjoying our newly furnished space.”
“Its a little late writing this after receiving our couch but I have to say, it's worth the price and assembling. The ladies at the Columbia mall location were soo helpful and informative. My husband and I couldn't be happier.”
“I walked into the store and Leslie showed me to my sofa. She then left me to try it out. She returned a short while later to ask if I had questions which she answered. She didn’t hover or push. Thank you Leslie! You turned what I thought was going to be tedious pushing by salespeople into a purely enjoyable afternoon. She was delightful as was our designer! The team completed and complemented each other and I have never been happier. I’ll be back for some chairs, wall art, lamps, and lots more!!! BIG THANK YOU!!!”
“Best place to shop for your home furniture. The customer service is top class. They had options to help me out with the best furniture to fit my bed and living room. I will definitely recommend best buy furnitures to anyone.”
“Keron was extremely thorough, knowledgeable, and helpful; he is great at his job and made it an experience. The process was easy, and the mattress warehouse is clean. I am completely satisfied and would definitely recommend the Mattress Warehouse in Columbia.”
“Casey was a joy! She was professional and patient as we looked through the vast options in finishes and fabrics for our furniture choices. Ethan Allen has a wide variety of beautiful items and luckily we had a great designer who assisted us with a great flair for decor. The designs she provided us with using our furniture and house blueprint/photos were incredible. We could have had a better experience.”
“Great communication and lots of options to choose from. Sales guy was easy going and upfront. Michael was a great guy. I appreciate how he delivered the next day.”
“Thank you for the great customer services. We had a great experience with Mohammed at this location today. He helped us with all the hat we need. We appreciate for your patient and friendly customer !!”
“My friend told me about this establishment and I decide to check it out for a new bed for my son. The father and son were so honest and very pleasant. First time there and purchased a nice queen size solid wood bed, mattress and box spring which included delivery and set up all for a very reasonable price. My son loves his bed!!!! Thank you Laurel furniture. I had been everywhere trying to find a nice sturdy bed. I'm going back for a living room set next. This will be my to go place for furniture.”
“I came in the look for a leather sofa for my living room and was warmly greeted by Gwen the sales person. She showed me several pieces but they didn't either match my taste or budget. Gwen proceeded to ask me if any other styles would be suitable and showed me other sofas.Then as she showed me other styles and colors, Gwen asked how did I like this one, nothing else was said except, "I love it!"Gwen was so patient and friendly (as were Nittlo and Ginny) and never once gave me the feeling of being pressured to make a decision or buy anything. My husband and I had the greatest experience and will definitely go back . Not to mention the unbelievable selection and styles available at Divano Designs.Thank you so much Gwen, Nittlo and Ginny.Suzanne N.”
9:30AM - 9:30PM
6225 Columbia Crossing Cir, Columbia
Furniture Stores
“A man named Ron helped me much on 2/23/2026! He helped me find a rug that my wife wanted me to purchase. The inventory is great. The quality of the rug is high. An evident manager was alert to my need at the beginning, and he had Ron assist me. The cashier was excellent as well! Our living room is improved, thanks to Home Sense in Columbia, Maryland. The store's setting and cleanliness are important to us as customers, and the staff delivered all!”
“My girlfriend and I stopped in for the first time and even though today she only got a couple pair of readers! We will definitely return to purchase. They have more things that than we could count that we both loved!! Great store!!”
“We have only had our sleep number bed for two weeks, but already love it. We loved our service at the store in Columbia. Christopher was very courteous and thorough. He helped us pick the best model for us so efficiently! Thank you!”
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“I went looking to find a mattress to get some relief. My current mattress was giving me the blues and a lot of sleepless nights. Darian at the Columbia office is a mattress expert and has the best customer service I have ever experienced. He made me feel comfortable to ask questions. I left out with signed papers and a new bed to look forward to. Thank you Darian! You are the absolute best!!”