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“Postal Place is awesome! The staff is very friendly and go to every length to help you as a customer. I had to ship four boxes of smaller boxes and they had someone come in on a Sunday — the day they are closed — to conduct the transaction for me. Now that’s going above and beyond the call of duty. Postal Place has earned my business and loyalty. I encourage people in Frederick and Urbana to try them.”
3:30 - 5PM 9AM - 3PM
6830 Olney Laytonsville Rd, Laytonsville
Post Offices
“Such a gem to have this in the area. The person who works there is also super friendly and doesn't seem to treat it as a job. Always willing to answer questions or engage in small talk if you want.”
9AM - 12:30PM 1:30 - 5PM
15300 Barnesville Rd, Boyds
Post Offices
“I go out of my way to come to this post office (I'm from the Germantown area). The atmosphere, service, and prompt help I get here makes it worth the extra few minutes. Thank you to those who work here for making it a nice post office to come to.”
“Monica helped me get my passport application submitted very quickly and efficiently. She was very knowledgeable about the entire process and made it a minimal effort on my part.”
“Always helpful. Always professional. Nothing not to like about the staff or business. Just a great little small town post office.I've had a post office box here for years.”
8:30AM - 4:30PM
4411 Green Valley Rd, Monrovia
Post Offices
“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
“Visited here in Friday morning mail some important documents. The female staff ZHAN was very friendly and nice. She clearly explained the difference between priority mail and priority mail express to me, and helped me pack the boxes and check out quickly. Thank her for her help.”
“Last week, I went to sign up for mail forwarding service and met an incredibly friendly employee. I remember her name as JEANY. Her explanations were clear and she was able to handle the job well. This post office feels beautiful. Thank you, JEANY!”
“I expected my order to be delivered. I waited over 2weeks for it. It was due to arrive today and I find out at 7pm, that it was returned to sender at 4pm. WTH Damascus. The money that one pays to live here, can we get our delivery on time? Can you attempt to call us or try to deliver it again before you make the independent decision to return to sender? Did it ever occur to you, that maybe....just maybe...you should try again? At least once. It's only the same address for the last 4years. I mean, hell you finally stopped sending other mail out but to heck with what we actually order.Update to 4stars: As of 27 February, all has been made right with me and for me. I understand personnel are new and for the lack of my understanding that was displayed. I apologize for all things. It could have been said better, considering the platform used. Forgive me and I will do better moving forward.”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
“Frey is an outstanding postal worker who consistently goes above and beyond. She is very outgoing, friendly, and always polite, making every interaction pleasant and professional. She is reliable, hardworking, and takes great care in delivering mail and packages safely and on time.
Frey is also incredibly helpful — she takes the time to answer questions, provide updates when possible, and ensure deliveries are handled with care. Her positive attitude, strong work ethic, and genuine kindness make a noticeable difference in the community. We truly appreciate her dedication and excellent service.”
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“I have been going to this post office since last 5 years and yesterday I had the best experience!!!! And the reason was Michael. He was so wonderful. Kind, helpful and very mindful!! Simple task of shipping items was turned into a beautiful experience because of his kindness. Thank you Michael”