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“Postal Place is awesome! The staff is very friendly and go to every length to help you as a customer. I had to ship four boxes of smaller boxes and they had someone come in on a Sunday — the day they are closed — to conduct the transaction for me. Now that’s going above and beyond the call of duty. Postal Place has earned my business and loyalty. I encourage people in Frederick and Urbana to try them.”
9AM - 3PM 3:30 - 5PM
6830 Olney Laytonsville Rd, Laytonsville
Post Offices
“Such a gem to have this in the area. The person who works there is also super friendly and doesn't seem to treat it as a job. Always willing to answer questions or engage in small talk if you want.”
“Monica helped me get my passport application submitted very quickly and efficiently. She was very knowledgeable about the entire process and made it a minimal effort on my part.”
1:30 - 5PM 9AM - 12:30PM
15300 Barnesville Rd, Boyds
Post Offices
“I go out of my way to come to this post office (I'm from the Germantown area). The atmosphere, service, and prompt help I get here makes it worth the extra few minutes. Thank you to those who work here for making it a nice post office to come to.”
“Always helpful. Always professional. Nothing not to like about the staff or business. Just a great little small town post office.I've had a post office box here for years.”
8:30AM - 4:30PM
4411 Green Valley Rd, Monrovia
Post Offices
“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
7:30AM - 7PM
16501 Shady Grove Road, Gaithersburg
Post Offices
“The two ladies that helped me were extremely kind and attentive. They gave me a free box and helped make sure my package arrived at its destination as soon as possible. Thank you for your help!”
“Last week, I went to sign up for mail forwarding service and met an incredibly friendly employee. I remember her name as JEANY. Her explanations were clear and she was able to handle the job well. This post office feels beautiful. Thank you, JEANY!”
“Cute little post office and the workers take their time and are friendly. It's nice and clean and has a good feeling to it. Much better than the downtown Gaithersburg one for sure.”
“I came in for passport photo only, with appointment. I was early and they got me in right away. I already had my paperwork ready to mail; I was not there to have them process my application. But the staff still checked everything for me and made sure I had the right documents, fees, and address. Based on my experience here, they know what they're doing with passports.”
“Very nice and professional staff. I had an issue with the package that was supposed to be left at the door but required my signature & permission on a pink form. I left that form on the door, it was taken but the package was not delivered. The Germantown branch, with the help of the customer service , Angel Reid & the mail carrier of that zip code, solved the issue in less than a day. I have been using usps for at least 20 years and had an issue only 2 times and even these 2 times it was resolved in less than a day. Both times with Germantown office. And whenever I do a business inside the branch, everyone is very polite and helpful.”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
“Every time I’ve stopped at this post office the customer service has been outstanding and the workers are thorough, attentive and helpful. Some days are busy and you need a lot of patience when there only two people behind the counter, but every interaction I’ve had has been wonderful.”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
“Frey is an outstanding postal worker who consistently goes above and beyond. She is very outgoing, friendly, and always polite, making every interaction pleasant and professional. She is reliable, hardworking, and takes great care in delivering mail and packages safely and on time.
Frey is also incredibly helpful — she takes the time to answer questions, provide updates when possible, and ensure deliveries are handled with care. Her positive attitude, strong work ethic, and genuine kindness make a noticeable difference in the community. We truly appreciate her dedication and excellent service.”
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“The staff here is super kind and respectful. I come here often to ship out packages. The man today 9/3 even helped taped my box shut when he didn’t have to. 10/10 customer service by far such a great team and location :)”