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“This location is fantastic always excellent service whenever I visit this location. Everyone is always friendly and there is never a long wait line. Excellent keep up the good work guys”
“I do every single one of my online purchases at this ups location. Every employee I have interacted with is kind, patient, and extremely knowledgeable about all the different nuances with online return requirements. This location also has a self serve Amazon drop box thing that you can use if you want. I have never waited longer than 30 seconds because the staff is so efficient. I highly recommend this ups store!”
“10 star experience when I visited this location yesterday. I went to just get a document printed, which didn’t come out correctly due to resolution. But the owner, went above and beyond. She went out her way to edit the photo and actually made it 100% better, she gave recommendations, she was also very patient. I appreciate her welcoming and warming energy, and her exceptional customer service. Jay is great too, always quick and fast service when I’m returning items there. Great staff.
- Shawnae”
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“Representatives went above and beyond that, in order to custom package my delicate item for delivery. They even stayed a little beyond closing to secure the package. Even the pickup driver was more than gracious and waited. #UPSBELPRE! They EACH deserve a raise. Will return there again and again and again….!!!”
8:30AM - 1PM 2 - 5PM
10400 Shaker Dr, Simpsonville
Mailbox Centers
“Best USPS ever.
The staff here is professional and kind - very helpful for whatever you need.
I use this post office rather than other closer locations just because this one is excellent!”
“A&C Global Services LLC regularly relies on The UPS Store in Laurel, Maryland for all of our UPS outbound shipments, and the service has been consistently excellent.
The team is professional, efficient, and detail-oriented which is critical for our e-commerce operations where accuracy and timeliness directly impact customer satisfaction and seller performance metrics. Packages are processed quickly, tracking is issued promptly, and the staff is always willing to assist with packaging guidance and shipment optimization.
Their reliability has helped us maintain strong shipping performance standards, and we truly value the consistency and customer service they provide.
Highly recommended for both business and personal shipping needs.”
“I was so pleased with the excellent customer service here. My family went there to get our passports. Michael and Z were so helpful. Michael walked us through every step of the process and what to expect, answering the many questions we had. We found him to be very thorough and knowledgeable. Best experience I have ever had in using postal services.”
“Outstanding customer service from Nuha! She was patient, professional and very welcoming from the moment I walked in. She helped me with everything I needed and made the process smooth and stress-free. It's rare to find someone who is both efficient and genuinely kind. Thank you Nuha for making my experience at The UPS Store such a positive one. I'll definitely be returning!”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“I have to drop off packages for my job quite frequently and the staff at this location is always so friendly not only to me, but to the other customers in the store. I have seen several instances where customers are not always being the most polite and the staff handles it with grace and kindness.”
“Always pleasant and helpful staff.
Have never had a problem with staff or packages.
Lines at time can be a bit long but not a big deal.”
“I believe it’s the manager or the owner the guy with the bald head. He’s always very kind courteous and he helps out tremendously, especially on days when I have my glasses are broken or I put the wrong with the wrong QR code. he’s patient he make sure that I get all my packages sent to the correct places and just recently. I had my dog with me and he allowed me to bring my dog into the store so that she wouldn’t run off on the leash cause that was looking like it was about to happen. I’m so gracious to that UPS store they’re very kind and anyone who doesn’t have a UPS store they normally go to the one on Baltimore Avenue here in Laurel is the best one to go to, I can assure you that great job guys. please keep up the good work because I love customer service as well and you guys have it down to a T.”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“I’ve been a loyal customer of this location for years and only come here for my notary needs with Anil. Anil’s customer service and knowledge is always top-notch. The other staff here are friendly, helpful, and professional. This location is always clean and well-organized. I highly recommend them to anyone.”
10AM - 1PM 2 - 5PM
14720 Baltimore Ave Unit 111, Laurel
Mailbox Centers
“The young lady that helped deserve this review. One of the best post office experience I have ever had and thats saying a lot. She was patience and friendly all at the same time ..wow! I hope she keeps that same outlook for the rest of her life cause it really brighten my day and many others in that office that day.”
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“We were able to email legal documents to the store, have them printed out, notarized and transmitted. They arrived at the destination the next day. The staff was very helpful and responsive during the entire process.”