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“Awesome experience! No long waiting, friendly staff, and I can do so many different things. I get my documents notarized, buy stamps, drop off packages, ship packages, get a banner printed, one stop and I take care so much! It's the best place ever!”
“This location is fantastic always excellent service whenever I visit this location. Everyone is always friendly and there is never a long wait line. Excellent keep up the good work guys”
“I do every single one of my online purchases at this ups location. Every employee I have interacted with is kind, patient, and extremely knowledgeable about all the different nuances with online return requirements. This location also has a self serve Amazon drop box thing that you can use if you want. I have never waited longer than 30 seconds because the staff is so efficient. I highly recommend this ups store!”
“I appreciated the assistance I received in mailing my package at this Parcel Plus store in Dorsey's Search. I've been a customer here for years but had not been in for quite awhile, and it appears to be under new ownership/management. It's great to know that the quality of service here is unchanged!”
“10 star experience when I visited this location yesterday. I went to just get a document printed, which didn’t come out correctly due to resolution. But the owner, went above and beyond. She went out her way to edit the photo and actually made it 100% better, she gave recommendations, she was also very patient. I appreciate her welcoming and warming energy, and her exceptional customer service. Jay is great too, always quick and fast service when I’m returning items there. Great staff.
- Shawnae”
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“Representatives went above and beyond that, in order to custom package my delicate item for delivery. They even stayed a little beyond closing to secure the package. Even the pickup driver was more than gracious and waited. #UPSBELPRE! They EACH deserve a raise. Will return there again and again and again….!!!”
8:30AM - 1PM 2 - 5PM
10400 Shaker Dr, Simpsonville
Shipping Centers
“Best USPS ever.
The staff here is professional and kind - very helpful for whatever you need.
I use this post office rather than other closer locations just because this one is excellent!”
“A&C Global Services LLC regularly relies on The UPS Store in Laurel, Maryland for all of our UPS outbound shipments, and the service has been consistently excellent.
The team is professional, efficient, and detail-oriented which is critical for our e-commerce operations where accuracy and timeliness directly impact customer satisfaction and seller performance metrics. Packages are processed quickly, tracking is issued promptly, and the staff is always willing to assist with packaging guidance and shipment optimization.
Their reliability has helped us maintain strong shipping performance standards, and we truly value the consistency and customer service they provide.
Highly recommended for both business and personal shipping needs.”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“I was so pleased with the excellent customer service here. My family went there to get our passports. Michael and Z were so helpful. Michael walked us through every step of the process and what to expect, answering the many questions we had. We found him to be very thorough and knowledgeable. Best experience I have ever had in using postal services.”
“mother comes here and return the stuff from Amazon very frequently because my dad actually reviews what she buys and sometimes has to send it back because she likes to buy lots of pairs of shoes. Sorry that was just a side story but otherwise this is a very clean organized story.”
“My experience last week at the Staples on Snowden River Parkway in Columbia, MD was pleasantly professional. My online order was ready when I walked in and the associate was very knowledgeable. This establishment is also small business friendly.”
“The FedEx facility is very convenient and in a great location. It’s close by, making it easy to drop off or pick up packages quickly. Service is efficient, and the staff is helpful. Highly recommend for anyone in the area!"”
“Outstanding customer service from Nuha! She was patient, professional and very welcoming from the moment I walked in. She helped me with everything I needed and made the process smooth and stress-free. It's rare to find someone who is both efficient and genuinely kind. Thank you Nuha for making my experience at The UPS Store such a positive one. I'll definitely be returning!”
“My friend and I such an amazing experience at this Staples, and it was entirely because of one employee— Mohammed. He was incredibly patient, kind, and genuinely helpful from start to finish. He took the time to help us with the app, made sure we were able to access the teacher discount, and never made us feel rushed or like we were asking too many questions.
Customer service like this is hard to find these days. He truly went above and beyond to make sure everything was taken care of, and it made such a positive impression on us. Even though this location is out of our way, we’ll absolutely be coming back because of the exceptional service we received. Thank you so much for your professionalism and kindness!”
“Customer Service- I called looking for a receipt from a past order and spoke to Daija (sp?). She was lovely on the phone and extremely helpful! After some searching, she pointed me in the right direction (another store) and I was able to find what I was looking for.”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“I have to drop off packages for my job quite frequently and the staff at this location is always so friendly not only to me, but to the other customers in the store. I have seen several instances where customers are not always being the most polite and the staff handles it with grace and kindness.”
“Jason S is phenomenal! Once I shared the document I was interested in printed, he talked me through which type and size of poster board would be best. Given the timeliness of this order, he provided recommendations and completed my order within 15 minutes. I was so impressed by his service! Give him a raise! I am beyond satisfied with my experience.”
“Always pleasant and helpful staff.
Have never had a problem with staff or packages.
Lines at time can be a bit long but not a big deal.”
9AM - 6:30PM
43 Randolph Rd, Colesville
Shipping Centers
“This place is wonderful, I ship packages daily and the ladies are so nice and helpful. I have shipped 526 packages with Parcel Pus in 2025 and every package gets scanned and delivered on time. Wonderful service to the community. Thank you ladies for all your hard work.”
“I recently visited this location on 7/13/26 around 6:00 PM EST for a return and to drop off some electronics recycling. Every staff member during my visit was either actively engaged with helping another customer (both in person, AND customers on the phone) or helping me recycle my electronics appropriately and get money back for my refund. Very knowledgeable and friendly team, and incredibly efficient customer service. 5/5 stars :)”
“I believe it’s the manager or the owner the guy with the bald head. He’s always very kind courteous and he helps out tremendously, especially on days when I have my glasses are broken or I put the wrong with the wrong QR code. he’s patient he make sure that I get all my packages sent to the correct places and just recently. I had my dog with me and he allowed me to bring my dog into the store so that she wouldn’t run off on the leash cause that was looking like it was about to happen. I’m so gracious to that UPS store they’re very kind and anyone who doesn’t have a UPS store they normally go to the one on Baltimore Avenue here in Laurel is the best one to go to, I can assure you that great job guys. please keep up the good work because I love customer service as well and you guys have it down to a T.”
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“We were able to email legal documents to the store, have them printed out, notarized and transmitted. They arrived at the destination the next day. The staff was very helpful and responsive during the entire process.”