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“Went there with my Mom and Kori & Dawn were so pleasant and super helpful. The service I received from them was amazing and outstanding. I needed a few extra things and they both made time to make sure I had everything I needed, even though they were super busy and were closing soon. I just want to give a big THANK YOU to them both.”
“Just talk a first financial team member name Monica in Owings Mills very rude and nasty taking deep breath like I am nobody raising her voice.i been banking there since 2002 every employee I spoke to very nice in Owings Mills but this person name Monica is very rude.i am taking this to corporate.talking to Mr.GARY made me feel better I dealt with him before he helped me in so many ways and other employees I apologize for letting one employee get to me but all in all I do love banking with first financial been with them since 2002 .again thank you MR.GARY and the other employees I had the pleasure to talk to.Happ holidays”
“This place is simply the best Credit Union I’ve dealt with. Skyi and Karen at the Perry Point branch are always a pleasure to deal with! All of my questions are answered right away, I never feel like an inconvenience to them (which is how customers are treated at some other establishments), and the rates and service can’t be beat by anyone! I’m moving all of my banking to CCU and am extremely happy to have this relationship going forward. Honestly, can’t recommend them enough!”
“I absolutely love this branch for more then one reason. My bank card got compromised and I stopped at this branch. John assisted me with such accuracy and enthusiasm, making me feel as if I was the only customer there that mattered. Before i knew it, he was done replacing my card and I was on my merry way. Thanks guys!”
“My husband and I came in for a financial wellness appt. and Jerome McKoy was awesome to work with. He really cares and was so helpful. He listened to our concerns and explained options etc. he followed up with us and also walked us through every step of the way. He provided outstanding customer service and made us feel confident. Thank you Jerome!”
“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
8:00 AM - 5:00 PM
90 Painters Mill Rd, Owings Mills
Credit Unions
“This Mecu Is Nice The Cashier's Is So Nice I love Going There It's Nice and Clean The Guy at Front He Is So Pleasant I love How He Welcome You So Beautiful ? ?”
Open 24 hours
Drive Thru, 33 E Padonia Rd, Timonium
Credit Unions
“I had to make an appointment to come to the Timonium branch of SECU because the Towson branch had no available appointments?Anyway, I made my 9:30am appointment online and drive to Timonium. They quizzed me at the door for possible Corona-19 symptoms. I needed a check for earnest money and got helped right away-- the whole process took about 5 minutes. Thanks, Alex, for the excellent service!”
“I have worked with SECU for the past 13 years, and I have always had a pleasant experience with the staff there. I recently had the pleasure of working with Crystal Lewis who was very generous with her time to help me set up my business bank account. Crystal was efficient, knowledgeable, and professional in helping me with all my banking needs.If you find yourself in the Fullerton Branch of SECU, ask for Crystal, you won't regret it. :)”
“Since this UPGRADE of MECU System, I'm unable to access my Account. Password hasn't changed prior to this, however; I'm unable to access my Account. Today, I spoke to one Rep earlier after holding for 15 minutes. And at present 11/23, it's been 40 minutes & I'm holding as I'm typing.. I've been an outstanding Member & I'm a Senior. MECU Since then, my concerns have been resolved. Grateful for the grateful, professional and the kind Service that I received. Thank you MECU ?”
“Absolutely the best. They provide so many services for free that other banks charge for and they are so willing to help. The staff really cares and works really hard to help you with your banking needs. So happy we became members.”
9AM - 4PM
8700 Liberty Rd, Randallstown
Credit Unions
“A slight issue due to miscommunications but branch management at this location personally called me and offered a solution the following day. Amazing staff and management. Very pleased and satisfied with the quality of customer service and support. Thank You MECUUpdate:Randallstown branch GM was such an amazing person. He was very kind and helpful towards my family. Took care of what he promised. Highly recommended this location.”
9AM - 4PM
8507 Loch Raven Blvd, Baltimore
Credit Unions
“I've been a member for going on 5 years. I joined because they offered a great rate on an auto loan, and I've stayed because I have unfailingly received outstanding customer service. When my debit card was skimmed at a gas station recently, I got a call from MECU Credit Union - Loch Ridge Center Branch alerting me to the potential unauthorized charge before I was even aware that it had happened. It was all handled quickly and professionally with minimal inconvenience. And they still offer some of the best rates around!”
9AM - 4PM
2337 E Northern Pkwy, Baltimore
Credit Unions
“I went to Loch Raven location on Saturday March 11th to pay off a personal loan. Joyce Hughes was a big help with assisting me with what I needed. I had went to the Mecu branch on Northern Parkway the Saturday before and the representative was clueless, and I left there very frustrated. I'm grateful for people like Joyce Hughes who take the time to listen”
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“I have nothing but great things to say about PBCU. Their professionalism is unmatched. Great customer service is given within the branch as well as via email. Olga Ramos has assisted me multiple times and is always prompt and professional. She's very personable and I'm always happy to see an email from Olga : ). Very pleased to be banking with PBCU.”