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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“Thank you, Donna, for providing the information that I needed to assure that my shipment would be trackable and reach the recipient. This location is so convenient--right in the parking lot--that I came back the following week to bring flowers. I hope that the owner will provide a fan and seating for customers as it is hot with the windows closed. TIP: Use the DHL website to check if there is an outlet near the destination website. A customer came in while I was there and we were all trying to help him find a shippable destination in Haiti. I learned that shipping is like a puzzle and has several pieces that need to fit together.”
“Logistique shipping process is very simple and efficient. Great customer communication and fast delivery. I have shipped multiple times with them and all my packages were delivered on time and intact without any drama.”
8:30AM - 5:30PM
2381 Lewis Ave, Rockville
Shipping Centers
“The business has a really great experience moving about 150 cartons of books from Virginia to the book warehouse in Pennsylvania. Timely responses from Roy and the movers were real gentlemen. Did a great job and never complained. The delivery was made on time. Highly recommend!”
“Great customer service and fast shipping at this UPS Store-Silver Spring on Colesville Rd. I've been a customer here for over 5 years. Paul is the best! He has helped me with selecting the right shipping choices. Stop by and ask for him.”
“I went in here to get a couple of documents notarized today. Service was excellent and super efficient! I wish I had taken down the name of the good gentleman who helped me out -- thank you so very much!”
“The store staff treat customers with a high level of professionalism and decency. I have been a customer in this store for many years, and I always get out of the store with a smile and satisfaction.”
“This UPS store is the best that I've attended! The attendants, Brian and LJ, were so competent, attentive and efficient. They knew by rote memorization exactly the dimensions I would need based on a specific country's requirements, and provided me with excellent service. Truly the best service I have ever received from UPS. Thank you so much, Brian and LJ - you are so commendable!”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“I was in desperate need of a paper to be notarized and this location stayed open for me to get that done! 10/10 great people there. Go here and not the one by Bethesda Row - not nice people! Thank you to the manager working 6/25!! ?”
“Femi and team are awesome! I came to the store at.5pm on a Saturday and they were closed, Femi was sitting in his car getting ready to go.He recognized me and got out of his car, open the doors, signed on his computer, and accepted my package. Keep in mind the store closed at 4.30pm.
When you talk about excellent service you get exactly that at Post Net . THANK YOU, FEMI you are amazing!”
“The clerk here is very kind and very helpful.
They are complete in helping people, they know what they are doing, they know what customer exactly need, and willing to take their extra time to help. And they are kind.
Recently, they helped me to search something, that matter is not even required for them to do. And they send the some legal mail, in the form of exactly what is needed.
I really appreciate them -both of the clerk here.”
“Perfect placement in the neighborhood, great establishment with everything you need in a convenience store and more. Very polite staff, especially Rudy.. they go out of their way for you. 5/5.. 10 stars if I could! Thank you.”
“I use this location pretty often. Leonard helped with last minute shipments I needed to get out on a Friday for arrival on Saturday back in September. Most of the shipments made it, 2 were delayed (no fault of the store). The store team helped me sort out a partial refund.”
“I had to go in for fingerprints using the LiveScan system. Kelly was there and even though there was a constant stream of customers, they were incredibly helpful and attentive not only to myself, but everyone requiring assistance.”
“Joy was so helpful and friendly! She didn't mind spending extra time with me, answering my questions, and making sure I got the exact products that I needed! Thank you, Joy!”
“My wife and I have had to use the notary services of UPS in Olney. Both times, once with Spencer and once with Justin, we received exceptional service. Quick, efficient, helpful. Highly recommend them.”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
“Dropped a package off today and received excellent service from Ketan. I have used several local UPS stores for shipping and have always received good service, but my experience with this store is always - without exception- excellent service. I would highly recommend them.”
“The Parcel ETC in Hillandale has been a blessing to me. I have been coming there for years. The gentleman that runs it always so pleasant and always greets you with a smile. I tell all my friends and family to go there. Many many Thanks!!!”
“The UPS store employees were so helpful! Cindy was amazing! She went the extra mile to help us with a difficult situation. We are so grateful for her attention to detail and figuring out the best way to send our package with important documents internationally. Thank you Cindy!”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
“KTG shipping provides exceptional service every week when I use their services. From the moment I book my shipment until its timely delivery, every step is always handled with utmost professionalism and efficiency.
The KTG team provides clear and consistent communication, ensuring I am updated throughout the process. The packaging is always secure, and my goods arrive in perfect condition, even ahead of the expected schedule. This level of reliability and care in handling shipments is truly commendable.
I am particularly impressed with the customer service team, who are always courteous and responsive to my inquiries. It’s rare to find such dedication and attention to detail in logistics services today.
Thank you for your outstanding service. I look forward to continuing our business relationship and will highly recommend KTG Shipping to others.”
“This place is so convenient for me and my family. They make many services quick and easy, always with a smile. I'm lucky I can walk over from my home office, but I think it's worth a drive.”
“This place is a treasure! I recently sent an expensive guitar to my son in Boston. It arrived on time and in perfect condition. My son told me that it was very well packed. Ms. Singh also instructed me to loosen the strings before shipping so they would not snap en route. That is conscientious attention to detail!”
“I truly appreciate the customer service of the young man(w/curly dark hair and a distinct silver finger ring) at the shipping desk. I wish I caught his name because he was so kind, efficient and informative about the shipping services. Thank you for your exceptional customer service!”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“Veronica was awesome! Thank you so much! She helped when self serve was not working. Please reward Veronica for her help and kindness with my needs! Thank you again Veronica!”
“Seamless experience completing my TSA Pre-check application thanks to Noël. My shopping experience was so pleasant thanks to the awesome staff at this location.”
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“The owners are super, even helping to tape my boxes! Unlike the post office where they want you to buy shipping tape. They gave me pricing and delivery time options using USPS, UPS and FedEx. This is my go to for all shipping. Plus they have great greeting cards.”