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“Sara Berhe was very helpful, professional, and patient during my visit. She made the return process easy and smooth, answered all my questions, and provided excellent customer service. Really appreciate her positive attitude and support. Thank you, Sara!”
“I went this morning to grab some mulch and staff was extremely helpful. I realized at checkout that my phone was missing. It had been in my cart. Miss Brenda immediately began searching the gardening section where I had been shopping and calling my phone so we could find it. She even reached out to another customer who had been buying mulch at the same time as me and provided me with his contracting business card to see if it accidentally ended up in their cart.
She walked with me to my car to search the parking lot. Eventually Miss Linda found it and let us know. I just really appreciated the genuine kindness and consideration for a customer by both ladies.
I will definitely come back again.”
“This place is great. I was in yesterday and interacted with a couple employees who were friendly and helpful. It just has a better, more welcoming feel than the other big hardware store in town. Whenever I've needed to talk to someone at this store it's been a good experience.”
“I ordered 77 bricks and 10 bags of mulch. It was super busy, and I got lots of help he loaded my car with a friendly smile and the mulch.
Super service. Will go back.”
“Patrick at Aspen Hill Home Depot was very very helpful there was a product from husky that showed 25 in stock and we couldn't find it it wasn't on the shelves in the right position and we spent about a half an hour finding it he was very patient”
“It was a typical Lowe's, clean, well stocked and organized. Several workers greeted me, or asked if I needed help at this location and the one in Bowie location. I normally shop in Bowie but I was being nosy.?”
“This review is strictly for associate TADESSE. He is truly amazing very knowledgeable and helpful. Thank you so much. Rest of the store is a bit of a mess especially lumbar department”
“Saba provided outstanding customer service! She knew exactly what we were looking for and made sure we got everything we wanted. We truly appreciate her assistance and definitely come back again.”
“I had an amazing experience at Lowe’s today. Johnny in the Hardware department was incredibly knowledgeable and patient. He took the time to walk me through my options, explained the best care for each tool needed to get the job done , and even helped me find what else I needed in plumbing . His kindness and expertise turned what could have been a stressful shopping trip into a breeze. Thank you, Johnny , for making my day! I’ll definitely be back to Lowe’s thanks to your excellent service.”
“Shoutout to The Home Depot for being more than a business—they truly care about the community. From the garden center to checkout to loading our vehicle, the customer service was exceptional.
Their support helped make our Clean and Green: Elevate the Scene event a success for our students and families. We’re grateful for the partnership and the care shown throughout the experience!”
“Aaron and Rodolfo were great! They are the epitome of what customer service should be. It was a very busy and sunny day and the customers were packed in the garden center, but they facilitated everything with precision; loading customers cars, answering questions, etc. And made it so I could finish my flower beds before the rain. If they aren't managers, they should be. By far the best experience I've had at any Lowe's, Home depot or other garden center.”
“Trucks to receiving dock: I95S to MD212E, turn right on Indian Creek Rd then left into driveway (marked w/arrow in pic). Go to end of building past Sherman Williams. Last dock and white man door. Leave same way you came in.”
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“The customer service is really good. Once i needed a tool to fix my desk and chair. Helped me find the right stuff.
They gave the tool for free for 2 hours. Nice people.”