Internet Service Providers near College Park, MD

“I do not believe any verizon location better than other verizon location. HOWEVER, you will have better chance at a Corporate store than authorized retailer store FOR SURE. It is the people you get to interact with and helped from. I am lucky that Johnathan W. helped me through my issue I did not know it end up being that complex, and I end up found out by overheard that he STAYED OVER TIME when I was walking out the store; so Thank you soo much for taking care of your customer until the end and getting questions and issues resolved. I was originally came in via appointment after calling customer service for checking on my phone and get it traded in. Johnathan was patiences with my poor memory on trying to get my password right. He was able to figure out my apple watch connectivity, network, and over plans. He tried his best to explain this complexity of the Number share, yet he did not have to. He checked my overall plans and see if there anymore ways I can save more monthly on my ends. At the end, he recaps what I need to keep an eye out for in billing, reminds me to notify Verizon if plans have issue, and print out for me the bills and notes with explanations for them with the recaps. I walked out a happy customer, knowledgable customer, and an aware customer and that was probably thanks to 100% Johnathan excellent service. Will update more once the plans set in motions throughout months. However, this Verizon store is very lucky to have Johnathan helping out customers with kindness and empathy. 11DEC2023.”

“These guys helped me with a prepaid Sim. As an overseas traveller, you can't really survive without one nowadays. The service was super excellent and helpful.”

“My experience at the store was made better by Clare. She was extremely helpful, insightful, and patient. I couldn’t decide which phone I wanted and she took her time explaining the different benefits and setbacks of the phones I was deciding between. I decided on the iPhone, naturally, and I haven’t been disappointed since. Thank you!”

“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”

“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”

“The serviceHere is amazing, the store manager Deon is amazing the staff is friendly and knows all the answers. Do yourself a favor and come to this tmobile store.”

“I visited the T-Mobile store on Market St. NE to trade in my old Samsung Galaxy S10 Plus for a Samsung Galaxy S23 FE and Samsung Watch. This has been one of the best customer server experiences I've ever had. Katie, Julian, Hannah and Antoneo greeted me with friendly smiles, professionalism and extremely prompt amazing service! They made my transition very smooth and comfortable with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the T-Mobile brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Katie, Julian, Hannah and Antoneo all deserve big raises and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks T-Mobile for hiring these jewels of employees to represent your reliable business! :o)”

“Antonio was super kind and helpful, I had been left waiting on xfinity to set up my wifi for 3 days after my slotted time for set up. Antonio and T-mobile had me set up in 30 minutes. He was kind and informative. Would highly recommend!”

“Joey Reese provided excellent support to my husband and so during a recent visit. We needed to reactivate our account that was on military suspension when the Sprint to T-Mobile merge happened. Joey was unfamiliar with the process, but he listened to us and willing to call customer service for us to understand more. After a few long minutes he came back out to tell us that it was going to be noted on the account and the bill that we were erroneously charged would be voided.If Joey had not been able to accomplish this for us, our business with T-Mobile would have been done and so would have went with another provider, but thanks to him I will continue to be a customer.I hope that the store sees this and Joey sees this to know that he kindness and patience made a huge difference for us during this holiday season.Respectfully,Sandra and Ian”

“On Feb 7, I visited the Verizon store in Laurel, MD, because my daughter’s (Cay) phone was displaying a solid ‘green screen’. Cay was in Louisiana (LA) on vacation with a non-operable phone.A pleasant saleslady (I didn’t get her name), served me. I shared the info and asked how can Cay get an immediate phone fix in LA. The saleslady proceeded with researching the issue and discovered this was a known issue. Since we had insurance Asurion was contacted.The Asurion operator, contacted the Apple store in LA for an appointment to get her phone fixed. The store didn’t have any appointments until the following week. The operator continued searching for a place that could do an immediate fix. She contacted uBreakiFix in LA. They had an opening and got her right in. Cay’s phone was fixed! The best part is because she had insurance, the cost was $0.A HUGE “Thank You” to the saleslady in Laurel, MD and the Asurion operator for working together for a VICTORIOUS ending!”

“I am so so super happy with this location while coming across two young professional ladies named of Lisa and Brittany. They should get a rise ASAP due to great customer service! They’re very helpful .. I am looking forward to them in the future !!! 5+ star rating !!!”

“Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!”

“I had a great experience here with Shakarah. She helped me get the new TMobile WiFi and it works wonders! This spot is awesome and the service is fast! They get you in and out, as well as they are very polite. I 100% recommend!”

“I went to T-mobile to upgrade my phone today and I left very satisfied. Maria took care of me very professionally and made the process go by quick and smooth. That women deserves a promotion!”

“Today my husband and I had the pleasure to work with Cory. He was very professional and patient. He was very knowledgeable when i asked questions regarding my upgrade. I will definitely visit this location again to work with him. Kudos to you Cory, keep up the good work.”

“They were very friendly, kind and curious... They serviced you pretty quick as walk-in but faster if made than appointment. The gentleman that assisted me was very knowledgeable and a lot of info.”

“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”

“Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) ????Review:Our visit to T-Mobile in Takoma Park today was nothing short of exceptional. We had the pleasure of being assisted by Kenneth, who displayed the utmost professionalism and made our experience stress-free.Kenneth's patience and willingness to help were truly commendable. He took the time to understand our needs and provided us with a wealth of helpful resources. His extensive knowledge of T-Mobile's products and services was evident, and he went above and beyond to ensure we had all the information we needed to make informed decisions.Not only did Kenneth address our immediate concerns, but he also took the time to educate us on various features and plans that would enhance our overall experience with T-Mobile. His dedication to customer satisfaction was evident throughout our interaction.The level of service we received from Kenneth exceeded our expectations. His friendly demeanor and genuine desire to assist made us feel valued as customers. We left the store feeling confident in our choices and grateful for the outstanding support we received.We highly recommend visiting T-Mobile in Takoma Park and specifically requesting Kenneth for any assistance. His professionalism, patience, and wealth of knowledge make him an invaluable asset to the team. Thank you, Kenneth, for making our experience truly memorable! Feliz Navidad!~CSA”

“I was a current Metro Pcs user who was simply ready for me and my family to get a change in things I walked into the door with open arms Mr Juelo excuse the misspelling of the name greeted me and treated me very nicely now I've been to stores where they were out to just get your money in this case I didn't get treated this way he not only explained the features on my that I purchased but also helped me set my Google back up. I would highly recommend this company and most definitely the location.”

“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”

“This is my first time having to go back and update/revise a review I've submitted. Let me say it's not the independent retail store but the company they represent. I took my mother to this store for her 87th birthday to finally upgrade her iPhone and change from one carrier to Verizon since all her home services were through them. It just made sense she had finished paying off the phone from the previous carrier to bundle her cell phone into the internet, cable, and home phone. In addition, it will make it easier for my siblings and me to assist her in paying her bills. I thought everything was done when we entered the store, and I firmly articulated that this was what we wanted to do. So, we left thinking that it was done and that her monthly bill would reflect electronically this new item added to her services with Verizon. This was in November, and in January, my mother called me hysterical that she received a bill of over $800.00 along with a cut-off notice for her cell services and sending her information to a collection agency. I immediately logged on to her account and didn't notice anything unusual. So, I chalked it up to thinking that it was spam. I then went to her house to look at three bills with three account numbers on them. After not getting a favorable response by telephone, I immediately got the bills and went to the store we purchased the cell phone from to find out what happened. I was met by a young lady named "Nimota," who spent over an hour working with me to find out how to rectify this situation so my mother's services could be restored. I am not a Verizon customer; little did I know that their wireless and home services fall under two separate entities. So, in essence, as a customer, you receive TWO separate bills; one for home and one for cell. WHO KNEW; WTH. I will spare you further details of this fiasco. Nevertheless, I wanted to highlight "Nimota" and her incredible patience, poise, professionalism, knowledge of the carrier and who to connect me with. Her gentle spirit and calm personality kept me as we came to a peaceful resolution to this mishap to some degree. I hope that the store manager cherishes the gift of her presence in this store.”

“Great Services, hopefully, I pray in good spirits, this place like how many others in this so-called Nation's Capital or Chocolate City isn't going to end up being like how many other sneaky and conveying joints I've been consistently being forced to alone be deal with alone since this Trip first began, hacking into everything and silencing me for over a decade now, trying to make sure that going to get away with murder, like how in my opinion they've made sure to silencing McCarthy having how many Democrats standing in behind those who've made a point of discrediting and chasing him out of being Speaker?”

“Amazing patient and understanding staff I have been a customer for well over 6years and plan to continue to be one....well done for excellent above and beyond customer service ...thank you Sir with the awesome Beard...you rock”

“*+* High Praises & Honorable Acknowledgements to Mister "Doniyelle Leonard ; D & the Pentagon City T~Mobile Team. True Professionals with Outstanding~ Expertise & skills. Also, very polite, friendly, informative & timely. They are Great~ Representations of T~Mobile's Quality {5} Star?????Service. Wishing all of u continued Success ;) Peace & Blessings✨?”

“My Comcast tech today was the best Comcast tech that has ever done work for me. Mr. Arthur S. I have never had a tech take his time and show and explain to me the equipment and product like he did. Mr Arthur was very detail and extremely friendly. He did an installation at my house today. He took his time doing the work, didn’t rush and made everything he did look neat. He even went above and beyond. I have a wasp and bee problem on my house and he took the time to spray the wasp and seal the holes they created. If I could give more stars on this review I would. This definitely proves that there are people that still give excellent customer service along with their work. Thank you Mr. Arthur S for a job well done. Comcast is lucky to have an amazing employee like you.”

“Service excellent quick welcoming greeting w/smile very helpful infomative atomsphere pleasing inviting cheerful exceptionally clean building you have to come when in DC”

“I went to the store and it was the best customer service I ever had from Cindy. She was extremely helpful, informative and very easy to talk to. She broke down every single detail thoroughly. I wish everyone in that store is just like Cindy. Give her a raise!”