Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Columbia store. Customers can visit the store or schedule an online appointment for a convenient in-store pickup or same-day delivery. The store is praised for its amazing customer service, friendly and polite staff, and quick assistance with phone upgrades and purchases. However, some customers have expressed disappointment that the store does not handle Verizon Home package reviews and changes, as the sign outside only mentions Verizon, not Verizon Wireless. Overall, Verizon provides a positive experience for mobile and internet needs, with a focus on customer satisfaction.
The employees are very helpful. Many phones in stock
June 2024
Amazing customer service, the ambiance is also great, shout out to Micah who helped my wife and I purchase her new phone.
May 2024
The people working here are very nice and polite and were able to help me quickly. I just wish they had their store's phone number listed on Google maps or even their own website so I could call ahead of time.