Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Columbia store. Customers can visit the store or schedule an online appointment for a convenient in-store pickup or same-day delivery. The store is praised for its amazing customer service, friendly and polite staff, and quick assistance with phone upgrades and purchases. However, some customers have expressed disappointment that the store does not handle Verizon Home package reviews and changes, as the sign outside only mentions Verizon, not Verizon Wireless. Overall, Verizon provides a positive experience for mobile and internet needs, with a focus on customer satisfaction.
While Verizon continues to be a colossal pain in the butt, I’ve had two issues solved by the people here who generally speaking handled it very well and most important very quickly with low amounts of friction. Deshawn was great this time, can’t remember who helped me last time.
June 2026
Great store employees were helpful saved me a lot of money
June 2026
Why does buying a phone feel like buying a car? Almost 90 minutes to upgrade! Sigh - still - glad to get a new phone that works
