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Open 24 hours
2129 Defense Hwy, Crofton
Electronics
“This store is amazing! Always fresh coffee and EXCELLENT customer service!! The owner and his wife always make us feel like family when we enter the store, which is such a great way to start any day!”
“Was easy to work with and very up front about everything. This is they’re old name but they’re in Annapolis Mall. Definitely recommend for quality work that’s done pretty quick”
“Service technician was very polite and professional he did a fantastic job he told me what he did and why the area was clean I was impressed would like to get all my service from sears”
“I walked in not having the best day. dealing with a newly broken phone, as a business owner who relies heavily on my device(s) to do so, it was urgent to get a replacement. From the moment I walked in I was taken care of, very special thanks to Ms. Stephanie and her direct Management for making sure my needs were met. They truly were the sweetest people ever and that made me feel like I made the right choice. It was such a personable experience and this is what customer service should always be!! Super thankful for this lovely team in making sure I had what I needed to continue running my business :)”
10AM - 9PM
2389 Brandermill Blvd #106, Gambrills
Electronics
“This review is specifically for Jala at the Waugh Chapel store. She spent several hours a few weeks ago helping me with an issue that involved the sales team and IT support. She was very patient, professional, accommodating, and friendly throughout the entire process. Thank you, Jala!”
“Kayla did an amazing job cleaning out my phone charger port after I dropped it in some water. Professional, knowledgeable and great customer service skills. This is why I've been with the same service for over 25 years.”
“Today I met Dimitric. He was awesome!!!
My mom needed her phone on the accessibility mode and wanted password off and wanted the speaker function. He was able to complete everything and explain it and was the friendliest representative I’ve probably ever run across.
There was no sale involved. He was so helpful and I so appreciate him getting my mom’s phone exactly how she wants it and more importantly needs it ?!!! He was so friendly, fast, helpful, etc. I had to come here and tell hopefully his manager and everyone.”
“Annapolis location is much better than the Woodmore Towncenter location. I went to Woodmore 1st to purchase a computer. Computer was listed as in stock at that location but of course the people there were clueless as usual. I hadn't been there in a while and thought they may have gotten better. The salesperson told me I must've have saw on the site that I could pick the computer up that day but that means I could order it and they would get it from one of their warehouses and let me know I could pick it up by the end of the day...smh. I just said ok, went on the bestbuy app ordered the computer online and drove straight to the Annapolis store. Picked it up with no issues. Thanks!”
“I want to say juts to get a quote on how much my phone would be if I traded it in and left with a brand new phone. Symphony was literally the best and her customer service was phenomenal. She gave me great advice and explained everything so clearly to me.”
“I highly recommend Atlantic Control Technologies (ACT) for everyone using Lutron systems. I had a number of others out prior to ACT. Everyone before ACT basically said, "its broke and you need to replace it". Bryan from ACT proved them wrong. His patience and attention to detail to trouble shoot and then repair was outstanding. Thanks to Bryan and ACT for being truly experts in their field.”
“Everyone was so help in helping me find the right people to assist from perfumes products to clothes ...wow I feel like a value customer and my sister had her facial make over the cosmetic department was fantastic helping with everything we left smiling and thankful ❤️. Thank you my sister's from another mother. You all are great can't put a price on that kinda service. Wow! Happy Thursday To All. Muah”
“After multiple calls between T‑Mobile and Apple support, and visits to two different stores—each insisting the issue belonged to the other—I was ready to give up. Both T‑Mobile agents I saw tried to sell me a $1,200 replacement phone instead of fixing the problem. Then I went to the Annapolis Mall T‑Mobile store, where Jason actually listened. He understood the issue immediately and had my phone working again in minutes. Jason, thank you for your honesty and for treating the problem with real care.”
10AM - 7PM
8036 Governor Ritchie Hwy, Pasadena
Electronics
“Ada helped my friend today with his phone. She was sweet and very patient She cleared up all the issues he had. We highly recommend the Cricket store in Pasadena, and Ada
Thank you Ada!”
“I want to share Jade was awesome from the beginning to the end of the processing. Great consumer service. My experience with was really outstanding. Keep up the outstanding customer service you are providing.”
“Had a problem with my new phone and had to return to the store I got the phone from. The representative listened to my problem and yes, I was a touch angry but she was calm. She solved my problem and had my laughing at myself by the time I left.”
“Very helpful staff. The manager Alexis was pleasant and knowledgeable. Dylan was also patient and went the extra mile to make sure the reason for my visit was more than taken care of . Thank you guys. 10/10 would tell others to come to this store.”
Open 24 hours
10930 Guilford Rd, Annapolis Junction
Electronics
“This is a great location. The staff are the best. They are always friendly, welcoming, polite, helpful and smiling. The store is always clean, everything is in stock and in order. Ive never had to ask for cream or sugar; they keep everything stocked. They let you use the bathroom; which is big because a lot of stores wont. Ive never had a problem finding a parking spot in my cement truck. Even the customers are friendly. 5 stars for the staff, great location.”
“I had a drive up order marked “delivered” while I did not received the items. Target associate Erin was able to find my items and explained to me what happened. Erin is very kind and I hope this reaches to corporate to let them know that they have a wonderful associate.”
“The T-Mobile manager and staff at this store are exceptionally knowledgeable, helpful and friendly. They assisted me with upgrading to a nee phone by exploring the best option for me and explaining everything in terms I could easily understand. They were extremely friendly and patient and worked together well. I enjoyed and appreciated my visit and love my new phone. The customer service there is top notch.”
“Food was good, fresh not tasting like it's been under the lights for hours, just slow to get food in drive through....even when you're the only one in line.”
“The person who helped us had first hand knowledge of the headphones we ended up buying. She was very knowledgeable, discussed similar headsets, and answered all our questions. Thank you!”
7AM - 11PM
7951 Nolpark Ct, Glen Burnie
Electronics
“I had an exceptional experience at this Target location. The store was impeccably clean, extremely well-organized, and fully stocked, which made shopping both efficient and enjoyable. Every department appeared thoughtfully maintained, reflecting a high level of professionalism and attention to detail.
What truly set this location apart, however, was the outstanding customer service. The staff were not only friendly and welcoming, but also highly communicative, attentive, and genuinely eager to assist. In today’s fast-paced retail environment, it is refreshing to encounter employees who demonstrate patience, professionalism, and a sincere commitment to helping customers feel valued.
A very special thank you to Reene, who was absolutely amazing. She exemplifies what exceptional customer service should look like. Reene was personable, knowledgeable, approachable, and incredibly helpful throughout my visit. Her positive attitude, professionalism, and willingness to go above and beyond did not go unnoticed. Employees like her create lasting impressions and are a tremendous asset to the store.
Excellent customer service is defined by qualities such as attentiveness, kindness, strong communication, efficiency, professionalism, patience, and the ability to make customers feel respected and appreciated and this Target location demonstrated all of those qualities exceptionally well.
Thank you to the entire team for creating such a positive shopping experience. I will absolutely continue shopping at this location and highly recommend it to others.”
“My name is misael a customer of metro pcs since long time ago, I came to the store and I was amazed with the service of Jhostin gave to us, really really so thankful with his service, so efficient and kind of people to treat the customers, with no doubt he deserved a 5 stars. Thanks for the service. I recommend it to any one!”
“I generally avoid going into cell phone stores as they try to upcharge you or add on stuff without letting you know about it.
Switched from Visible for my primary phone because Verizons service sucks (my work phone uses Metro)
The man at the counter was able to give me the $25 BYOD plan easily for my Samsung Z Fold 4, and was even able to save me $15 monthly on my work phone plan, only thing I paid was the one time $25 activation fee which is fair.
Service was fast, professional and I'm more than happy to come here for additional purchases in the future. It's rare to say that about a cell phone store.
Walked in expecting a nightmare, ended up saving lots of cash, definitely satisfied.”
Open 24 hours
497 Jumpers Hole Rd, Severna Park
Electronics
“Went to this 7/11 on 12/31/2022 at 2:20am and ordered a cheese pizza for around $5. Miss Wendy working night shift by herself rung me up and was very polite and helpful, she even got me to sign up for the rewards program that is free and on my phone so that I would save $2 on my pizza! Wendy is a great worker and deserves a raise, there's not many with her customer service skills.”
“I got there on a very crowded day. Somebody greeted me within 5 minutes which is so much better than the T-Mobile in Annapolis. I came in to see if I could switch from T-Mobile after 23 years. The staff accommodated me. I came out with a much better deal than I have from T-Mobile. We had to go back After we received the units in the mail. We set up an appointment. Went and got everything transferred and learned about the new devices. I have to go back next week for another phone I added. I can't wait. Thank you Verizon for taking care of us!”
Open 24 hours
162 Ritchie Hwy, Severna Park
Electronics
“This location is always clean and well organized. They have a nice selection 9f products and always get me in and out quickly. There is plenty of convenient parking in front, also.”
“I enjoy using the Drive Up service at the Lanham Target because they are very efficient at shopping and communicating any concerns with my order. One of the Drive Up associates, Chinemerem, always displays a friendly, helpful attitude. This week he took the time to tell me of other services Drive Up offers such as returns, Starbucks products, etc. I really appreciate Chinemerem’s excellent customer service skills. My husband and I look forward to seeing him on our next Drive Up visit!”
Open 24 hours
22 Watkins Park Dr, Upper Marlboro
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“This 7-Eleven on Crofton is a true neighborhood convenience store, family-run with a friendly and welcoming atmosphere. The staff is always cheerful, and I’ve never walked in without being greeted. They offer excellent food choices, including fresh options, and the store is always clean. They consistently have great rewards and deals, making it a go-to spot for quick stops. Highly recommend this location for both the service and selection!”