The Verizon store at 2385 Brandermill Blvd in Gambrills provides an exceptional in-person wireless experience. Customers consistently report fantastic service and very pleasant, seamless, and enjoyable visits. The wireless sales consultants are described as the most helpful, patient, knowledgeable, friendly, personable, professional, kind, and proactive. They thoroughly explain everything, ensure customers understand their options, and are eager to answer every question. Staff are noted for going above and beyond, assisting with new phones like Apple iPhone and Samsung Galaxy models, Verizon plans, protective cases, accessories, and account issues. They help customers get the best deal possible and are not rushed or pressuring. Consultants receive high praise for being extremely knowledgeable with every aspect of the purchase and for providing the best customer service, with many customers highly recommending the location. The store offers help with upgrades, the latest promotions, and exclusive Verizon services.
Outstanding customer service from Nimota at this store. Very knowledgeable and took the time to correct issues with our account and provided options to assist us in getting the best services and benefits on our account.
December 2025
Marquise was absolutely awesome. I have been a Verizon customer for years and I do think by far he has been the most friendly and helpful. His customer service was second to none!
November 2025
I needed a screen protector put on my iPhone. Garland Tyree in the waugh chapel store did a fantastic job. He took his time and it looks perfect. He was friendly and efficient. I just can’t say enough about how much I appreciate his outstanding work. Thank you
