“I recently special ordered an electric lawn mower from Ace Hardware. There were unusual circumstances that required the processing of the order to go perfectly to meet my needs. Fortunately, Steven of Mount Airy Ace Hardware was more than up to the challenge. He watched over my order like a lion protecting its newborn cub. He kept track of everything, took action when necessary and called me frequently, including on weekends, to bring me up to date. I wish there were higher numbers I could use to rate the service I received at Mount Airy Ace Hardware!”
6:30AM - 5:30PM
24000 Frederick Rd, Clarksburg
Hardware Stores
“Rented a JLG T350 trailer lift, machine was in excellent condition and worked well, staff was courteous and respectful Bruno was able to get me in and out and on my way, 10/10 recommend, will definitely be using this location in the future for any and all large equipment rentals I may need!”
“Recently bought a new mower through Sherrie - she was fantastic. She went above and beyond to help me get a great deal, and made sure I used every benefit I was eligible for through the TSC loyalty program. This was my first experience with TSC, and it’s made me a lifelong customer going forward. Thank you TSC and Sherrie for making this purchase a great one! I’ll definitely be back for more accessories for my new Bad Boy!”
“The Plumbery has an extensive inventory and their prices are great. I thought I might have to order several items, but they had everything on the shelf. The staff is friendly and helpful.”
“Harbor Freight is what it is: adequate tools at cheap prices. Retired mechanic who had over $60k in tools and box speaking here, so I might know a thing or two about tools. However, you just can't beat the prices for tools that will get the job done around the house, but they definitely aren't for professional/heavy-duty use. There are plenty of videos and stories online of their impact sockets literally exploding, so foretold is forewarned. BTW, Home Depot and Lowes tools aren't much better and are much more expensive regarding hand tools.”
7AM - 5:30PM
19600 Frederick Rd, Germantown
Hardware Stores
“This place has repeatedly gone above and beyond to help me with various projects. They rent a large variety of quality equipment and have an extremely well stocked hardware section.”
“Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando, excellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!”
“Total Professionals, always. It’s a real pleasure doing business with the folks at IHD. I have no hesitation recommending them to any security professional looking for a great price and a deep stocking warehouse.Vincent G. “Bobby” Smith, Jr., CMLCertified Master LocksmithWashington-Baltimore Region”
“The negative reviews are unfortunate to see. But I can certainly speak for myself. I had a fabulous experience with John today. Came in with a pretty niche product need that the local Home Depot did not have in stock. Without skipping a beat, John walked right over to the shelf, pulled down a box and handed me the EXACT part. John was a great listener, super knowledgeable and handled everything in under a few minutes. Top class service! Would strongly recommend this location for any plumbing needs. Thanks John!”
6AM - 10PM
21010 Frederick Rd, Germantown
Hardware Stores
“So after going to a local nursery and looking at Christmas trees, attempting to shop local for the holiday... I just could not stomach paying that much of a premium for a local vendor. I'm 100% willing to chip in a bit extra to buy local. But this nursery, about 8 minutes away from Home Depot, was almost twice the price for a tree that was 2 feet shorter. Some of the cheapest trees there were 80 dollars, and they were a bit rough off. Most of the trees we're 109 and up. So I made my way over to this Home Depot and found a tree that's about 6.5 feet for about 60 bucks. I'm sorry local nursery. Like, I said- I'd be fine with a bit of a mark up... but not a 100 percent markup for a shorter tree. I'm sorry, I just can't stomach that ;/ In any event, I ran into this place and the guy in the nursery was SO helpful. He asked me a bunch of questions about the tree I wanted. I'm always a little bit lost when shopping for trees. Do I feel confident that I know the difference between a fraser fir, balsam fir, noble fir - absolutely not. Do I know the difference between those and a white pine... yes. I know A LITTLE something lol. Just not a lot of something. So the super nice guy took down some trees for me, cut off the netting and shook them out just so I could see all the branches. He was as nice as could be. Then, the young gentleman who attached the tree to the top of my car was also as pleasant as pie. Is that even a saying? It should be if it isn't one. He was a super nice guy who I found out has worked at Home Depot for 5 years now, and he's planning on going into the Air Force soon enough. He did a solid job of attaching my tree to my car roof, and he was even hesitant to accept a tip when I offered it. I did insist that he took it. All in all, a solid wonderful experience at Home Depot in Germantown getting a tree. It was secure as could be on the way home and I love how it looks all trimmed up :)”
“Carlo was extra extra helpful. Came in straight away after we asked for assistance, got a vanity that was waaaay on the top of their huge display racks but heard no complain from him, he was quick, patient and delivered our vanity with a smile and fistbump. great job! Looking forward to be served by Carlo on our next visit.”
“This is a 5 star review. I support our local hardware store in Damascus. The tru value store is great. The personnel are great. I recently needed some lumber and I wasn’t home but Adam took my order and delivered it within one hour. This is great service. Always try to buy from our local hardware store.”