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“I received excellent customer service. The staff are professional, courteous, and helpful, and my packages always arrive at their destination safely and well packaged. I truly appreciate the reliable and efficient service.”
“1000000% the best staff ever! Everyone with whom I spoke was incredibly helpful, very motivated, very responsive, and most importantly, FOLLOWED THROUGH! These guys took care of safely packing my items while I am 10 states away, gave me options on how best to protect my breakables, and didn't break the bank! Will HAPPILY do business again.”
“This is easily the best UPS Store in the area. I wasted a lot of time at other stores before finding them, and I won't go anywhere else now. They are efficient, friendly, and actually care about helping you. Highly recommend!”
“My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.”
“The team at this location always make my shipping/receiving needs so easy and pleasant. I’m in the shop pretty often and I’m usually greeted with a friendly welcome, even when the shop is at its busiest. I wish I knew their names but there are two specific people, Star and David, that stand out for always going ABOVE AND BEYOND with each interaction. I look forward to picking up packages with the hopes that they’re there.”
9AM - 8:30PM
9003 Magruder Knolls Ct, Gaithersburg
Shipping Centers
“So far super happy with the service, communication and professionalism. I was very nervous about shipping to Colombia for the 1st time. But my constant questions and requests of updates have been made in such a timely manner.
Also definitely appreciated the door-to-door service. Currently awaiting for package to be delivered but appreciate I can track all updates.
Thank you soooo much ServiCol!!!”
“The staff here are amazing! Brian helped me carry two heavy boxes all the way yo my car without a dolly. He is so kind and thoughtful! I highly recommend this location!
Also, give Brian all the raises!!!!!!!!”
“I've started using this site many times and it's difficult. I understand everything because we're living in a time when people are under a lot of stress. There are some very good workers here who are very kind and are the right people to work here, but there are others who have run out of patience; they have no patience, they're just angry.”
“I was hesitant to let them package my expensive audio equipment that I have been selling online for the past 2 months. but all the reviews I have received from buyers is that the packaging is amazing! This is my go to UPS location. Employees are amazing.”
“I’ve been going to this UPS Store for close to 20 years. The owner, Andy, is the best. It’s a very busy store and he handles the customers so well. The line moves fairly quickly. Andy and his people will find the best options to ship your packages. Come prepared with packages taped up or bring a $1 to pay them to tape it. A dollar is a real bargain. How many things cost that little these days. ❤️”
“Truck 420679 excellent service excellent driver. I don't know his name but his service at my job site has been excellent extremely personable remember is my name every time super respectful.”
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“This was the cleanest, most organized and most well run UPS store I have been to in years. Julie was so professional, knowledgeable, quick and helpful. This will be the only UPS store I use in the future.”