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“The customer service was great. The store was well organized no items on the floor and the employees were very patient we were greeted as we entered and exited the store.”
“I was in need of a new bed and possibly a couch. I didn't expect much but overly high prices but managed to get a mattress and a bar cabinet at a good price. Only disappointment I had was not trying to haggle more off the sales price but happy with the deals given. I was also happy they would deliver it to my new place. Carol sent me a follow up text and I might go see what deals I can get at her new location.”
10AM - 8PM
2950 Belcrest Center Dr, Hyattsville
Home Decor
“I truly appreciate the good service and care from all of Bob’s employees! There is always something just right for me to purchase.
Thanks, Bob Furniture!”
“This was our first time at the Capitol Heights location and it was well worth the time. They have a nice selection of furniture, rugs, lamps, artwork etc. The customer service was excellent ! Jay and Team are super polite and professional, were not pushy nor hovered over us which allowed us to take our time to see all of the well put together show case. Another plus is that the prices are negotiable which was fare and a big factor . We purchase a sofa, rug, and artwork and delighted to return and browse/buy again. Stay tuned for updated review.”
“As part of our stone purchase for an outdoor kitchen project, I contacted the Capitol Heights location regarding inventory and pricing that had already been honored by other Floor & Decor stores.
My initial conversation was with Kirtley the manager, and unfortunately, it was not a positive experience at all. The manner in which the entire conversation was handled felt as though I was being given a difficult time. The discussion became unnecessarily frustrating and unproductive. By the end of the call, there was no resolution. I was given no other option... but to end the call. This is one of the locations that has the remaining stones that we need to purchase, in order to complete the kitchen project. I was furious.
The following morning, I decided to call back and speak with another manager. I was connected with Toney, and the experience could not have been more different. After listening to the situation, Toney was professional, courteous, and solution-oriented. Not only did he honor the same pricing that had been extended by the other locations, but he also offered to transfer the material to a more convenient store for pickup.
When we arrived, the team was friendly, professional, and worked together seamlessly to assist us. Mat/Simon were great. Their willingness to help completely turned the experience around.
Every organization occasionally encounters challenges, but what truly matters is how those challenges are addressed. Thanks to Toney and the Capitol Heights team, what started as a disappointing experience ended on a very positive note. We sincerely appreciate their professionalism and customer-focused approach.”
“Kimberly Watson provided expert and caring service in an effort to complete my search. Exceptional service and I would highly recommend to friends and family. Thanks Kimberly!!!”
“Incredible selection of carpets, clothing, and jewelery. Ran by true professionals in the field who will make sure you don't leave with merely a carpet, but a story and history to be passed down for generations. Cute store cat too.”
“Shout out to Zach, who helped while our other design specialist was out, needed to confirm a few things and Zach facilitated that and help pick the chairs and confirmed our choices. A job that appreciate it and thanks for helping out.”
“I am a fan of shopping locally for my rowhome. I stopped by Salt & Sundry in Union Market and found the best home decor pieces. Whether you are a local or visitor please stop to find some beautiful gems here.”
10AM - 10:30PM
1060 Brentwood Rd NE, Washington
Home Decor
“Great to pick up supplies for college move in. This is not my favorite discount, whole sale reselling retailers but not one to skip over either. I found some cute tops at this location and the shoe selection is quite large wrapping around the back wall and side walls throughout the store. The perfume and jewelry is decent and well protected. The home goods section is where it’s at. There is a great selection of towels, sheets, baskets, small furniture and loads of functional and decorative decor. I will be returning because it’s in a great location with lots of parking.”
10AM - 3PM
6927 Laurel Ave, Takoma Park
Home Decor
“Wonderful service. I called about a special gift and they held it for me until I could get there. They have unique items you won't find elsewhere - perfect when buying a gift for people who are difficult to buy for.”
10:30AM - 6:30PM
7000 Carroll Ave D, Takoma Park
Home Decor
“I found this business online while on the hunt for a wooden wine holder shaped as a duck for my girlfriend's mother as she had added this to her Christmas wishlist. (Yes, I know it sounds silly). I'm skeptical when it comes to online shopping with the way the world is today but I hoped for the best & ended up purchasing the item. What led me to their site was the fact that the product was way cheaper than the competitors & their shipping timeframe was promising. About a week later, I received the item and it was perfect! Exactly as described, got here quickly, and didn't cost an arm or a leg to do so! Very satisfied customer!”
“Jovella, is SUCH a pleasure! Having worked in retail in my 20s I get how being short staff can greatly affect customer service, but her customer service never wavered! She literally helped me lift and place two HEAVY wood night stands/end tables on to the flatbed AND took them to the front register for me! In addition she helped me get them into my truck after purchase. Thank you so much Jovella for your World Class Customer Service! She was very professional, funny and personable! 🙌🏾”
“I visited Regency Furniture and had a really great experience with them. Especially the salesperson, Ola, who was very kind, helpful, and patient while assisting me. He took his time and waited until I decided which furniture to choose, and he treated us in a very professional manner throughout the whole process. Thank you, Ola, for your excellent customer service!”
“Best upscale lighting design and products available in our area, and they have been so for years. Marissa and Jacob were a fabulous team to work with on bringing light into an apartment in a very old building with lots of construction challenges. Their creative solutions to lighting artwork are a conversation point with everyone who visits! Highly recommend.”
“I’ve been friends with Doug for about 12 years and Modern Mobler in DC and Kensington are the best stores to shop at for Mid Century Modern Furniture, art, glassware and decor. It’s just like stepping into a Mad Men set.”
“The 14th St showroom is a wonderland of options. We got great help navigating style and fabric options from knowledgeable sales staff. We’ve been so happy with our Joybird sofa (Holt sectional), great value. Two cousins also have the same sofa!”
“Their bathrooms are in a hallway in the fitting room area, no explicit signs.
But I found it fairly clean, high standards, probably takes care of it responsibly. Overall good quality store.”
“Super friendly and very reasonable prices for awesome antiques. Accidentally left one of my purchases at the store and the owner was extremely helpful and accommodating to get it back to me! I am excited to check back in the future to see what they have in store.”
9:30AM - 9:30PM
8829 Woodyard Rd, Clinton
Home Decor
“One of the smaller stores. The amount of inventory is hit or miss. Location is convenient but I would prefer to go to a larger location with hopes of a better selection.”
9:30AM - 10PM
6127 Oxon Hill Road, Oxon Hill
Home Decor
“Everything here is very high quality and you get the best items for a fraction of the price at other stores. I highly recommend for any urgent back to school needs like cute backpacks and clothes.”
“Not the best Ross I been to but the staff was very friendly and like all Ross's you will find a deal or two if you look. For the Size 15 & 16 Mens sneakers it had basically nothing. But nice staff and the store is still around doing business compared to it's neighbors.”
“I went to this Ross and purchased some sheets and lost my receipt. I came back the next day without the receipt and asked to speak to a supervisor, and Ashely came to help me. Ashely, was extremely patient, professional and poised to help me rectify this issue. We live in a season now where customer service is forgotten, people money, and time is overlooked, but thank God for Ashley. Rectify the issue and assured me that mistakes happen. Ross, please make it your business to honor, identify and give Ashely, a raise as she deserves it.”
“Ross Dress for Less has a remarkable inventory of affordable clothing for the family and various household items. You can't go wrong shopping at Ross. The staff of Ross are courteous, competent, helpful, knowledgeable, and very welcoming!”
9:30AM - 10PM
7455 Greenbelt Road, Greenbelt
Home Decor
“I picked up my Amazon package at here in Oct., the Amazon locker was blocked by a lot of luggages. It took me a few mins to access the locker. But, overall, it is clean. You have the chance to get awesome at Ross.”
11AM - 6PM
1728 14th St NW, Washington
Home Decor
“Big thank you to Laura, who was so knowledgeable and helpful while we were deciding on a couch. She answered all our questions on delivery, walked us through our options, and ensured the purchase was right for our lifestyle.”
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“I don’t go here often but when I do I question why I don’t come weekly! This store is always neat, you don’t have to worry about unorganized products everywhere. I always find good house items for cheap! I’ll go for one thing and leave with a basket full, because the prices are so good!”