“This was a big move for our family with us all living together. We sat down with Roy as Mom discussed her expectations and concerns with moving her antique furniture and he listened. The crew showed up ready and on time. They wrapped the items in blankets then cardboard then saran wrap for all the protection. The provided free boxes prior to the move and even wardrobe boxes on the day of. The guys went above and beyond taking things apart and putting them back together. They also helped her with the boxes that weren't going in there truck cause they saw her struggling.
Thank you so much as the one thing she was most worried about with this whole transition was their move and they both stated to have a GREAT experience!”
“Outstanding Performance by the team of men. No time wasted and completed in a short amount of time. All furniture was installed without a single scratch or damage. Great team of guys. Send my sincere thanks to them for a job well done.”
“I have been a customer at CubeSmart Storage located at 7025 Kit Kat Rd, Elkridge, MD 21075, for approximately three years. During a very difficult time in my life after losing my government job, I experienced financial hardship and fell behind on my storage payments.
Throughout this challenging process, Dre went above and beyond to assist me in keeping my belongings safe and secure, even after several months of nonpayment. His patience, understanding, and willingness to work with me meant more than words can express. Thanks to Dre’s dedication and professionalism, we were able to come to a fair resolution that allowed me to move my belongings out of storage.
Dre has truly been outstanding to work with. He is professional, compassionate, knowledgeable, and genuinely cares about helping customers find solutions during stressful situations. His excellent customer service, kindness, and respect made a hard experience much easier to navigate. CubeSmart is fortunate to have someone like Dre representing their company.”
“Daisy at store here is a very professional and gracious person she has been very helpful to me throughout my time with this company I really appreciate her service and welcoming smile”
“I stopped by because I didn’t issue with my key/lock. Jamie was working and was kind enough to walk me to my unit to diagnose the issue. I brought the wrong key but she gave me several options to remedy the situation. Excellent customer service and extremely helpful. I’ve had this unit for more than a year and will continue to use this space. Jamie was AWESOME!!”
“This is an update to my previous post. I am still a patron of Public Storage (formerly EZ Storage). Shelia is such a joy. She is pleasant, accommodating, and patient. The facility is clean, the location is safe, and I am very happy with the service to-date.”
“Robert M did a great job and was very friendly. He was in and out in a flash and handled the Pod lift with ease with it being in a tight spot ,he made sure traffic could get by too.”
“While I rented the space here. The building manager Ryan was very kind and forthcoming with the growing rates over my stay. Service was fast and the building was maintained constantly. Would recommend this place to anyone looking for some temporary space.”