“From booking to moving, this was a great experience! We worked with Roy to get the quote and book the move. He did an in-home walkthrough and broke down all the fees ahead of time so there were no surprises.
Craven, Christian, and Christopher were our movers. They were fantastic! They were on time, super courteous, and careful with our items. I was impressed with how fast they were! It was truly a relieving experience and it reduced my stress knowing they were on it!”
“I recently used First Class Moving & Storage to move from Ellicott City, MD to Rehoboth Beach, DE and this company did a fabulous job! From the in home estimate provided by Calvin Pratt to the packing, loading, driving & unpacking by Jamie & Team, they could not have made my move any easier. I highly recommend this company. They truly are first class!”
“I have been a customer at CubeSmart Storage located at 7025 Kit Kat Rd, Elkridge, MD 21075, for approximately three years. During a very difficult time in my life after losing my government job, I experienced financial hardship and fell behind on my storage payments.
Throughout this challenging process, Dre went above and beyond to assist me in keeping my belongings safe and secure, even after several months of nonpayment. His patience, understanding, and willingness to work with me meant more than words can express. Thanks to Dre’s dedication and professionalism, we were able to come to a fair resolution that allowed me to move my belongings out of storage.
Dre has truly been outstanding to work with. He is professional, compassionate, knowledgeable, and genuinely cares about helping customers find solutions during stressful situations. His excellent customer service, kindness, and respect made a hard experience much easier to navigate. CubeSmart is fortunate to have someone like Dre representing their company.”
“Shelia in the front office is very friendly and professional. She made us feel welcome and clarified any questions we had. Thank you Shelia! The building is climate controlled and the elevators are very spacious.”
“Very pleasant Q&A in rental office experience. Offers were clearly explained and closing the rental agreement was breezy. All codes and critical dates were discussed.”
“I stopped by because I didn’t issue with my key/lock. Jamie was working and was kind enough to walk me to my unit to diagnose the issue. I brought the wrong key but she gave me several options to remedy the situation. Excellent customer service and extremely helpful. I’ve had this unit for more than a year and will continue to use this space. Jamie was AWESOME!!”
“Robert M did a great job and was very friendly. He was in and out in a flash and handled the Pod lift with ease with it being in a tight spot ,he made sure traffic could get by too.”
“I reserved a unit 1am and surprisingly received a call from Tony Garrett, the Customer Service Rep at the location of choice at 9am. He was very pleasant and thorough with the information needed to sign an agreement. He provided options so I could be the most comfortable while visiting the building. I appreciated his patience and guidance through the process. The office was clean and cool considering the weather here in MD has been insanely HOT!! I would recommend this location for your storage needs. You will be taken care of!”