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“I had major damage along the entire passenger side of my car and brought it to Crouse Auto for repairs. The shop handled everything from start to finish, including working directly with my insurance company, which made the process so much less stressful. I just picked up the car today and the repairs and paint work were flawless. You honestly can’t tell the car had damage. Professional, efficient and top quality work. I highly recommend them for any collision repairs!”
“This review is for Damian, who responded after an accident. Damian was remarkably kind and professional during an emergency tow request. I could not be more grateful for how he treated my family during an emergency and the quick response he provided.”
“Cody really helped me out with finding a good fuel injection cleaner (red line) and made sure to inform me in a way that he didn’t talk down to me or make me feel less than. He was very helpful.”
“Great customer service and got me in very quickly. The gentleman that helped me with my window was very friendly and knowledgeable. Would definitely recommend this shop for any needs.”
“Was in a accident over the weekend and the vehicle was towed here, Tammy was quick to respond on a Sunday, which isn’t their normal operating hours she was able to grant me access to vehicle so I can get my glasses, and a few of my child’s favorite toys. This place is beyond helpful and I wouldn’t know what to do without these kind people like this thank you again”
“We’ve used Cecil County Auto Body multiple times and we’ve always been greatly satisfied with the service. John is a pleasure to work with.Services: Painting”
“Started getting parts from these guys back in the early 80s with my uncle ....
Some of the same people still work here ...
Very knowledgeable and will work diligently to get what you need to get fixed”
“Scott and his team always does an excellent job with maintenance and repair of my truck. He keep me informed about things covered under my manufactures warranty which always helps. The staff is always friendly. They get my truck my truck in and out in a timely fashion. The service here is unmatched!”
“3 minute phone call to confirm website availability was accurate. Then asked them to hold the items, because there was only 1 in stock, was told they would but when I got there they hadn't. No big deal since I was 30 minutes away. But if it was a few hours, or after work, and I got there to find they had been sold, I wouldn't have been happy.”
“Sales people were very helpful and knowledgeable. This is usually all you can ask for in a salesperson but I have to say they were genuinely nice personable people that added to my morning in a Positive light.”
“I can say I hadn’t planned to purchase a vehicle but ours was hit head on and totaled so I didn’t have a choice. It is so hard to find vehicles right now which is super frustrating but I really feel bad for the dealerships. I can’t imagine trying to function as normal as possible and struggle to have things to sell. I was very happy with Williams from beginning to end. Our salesman Randy went the extra mile to find me what I was looking for and I really appreciate it. I know it wasn’t easy. The whole sales process was quick and easy and when we moved on to the actual purchase end Will was great. He was thorough and made sure we had everything we needed. Thank you both so much for your wonderful customer service and everyone else I spoke to there was so nice. I will definitely be back when I’m shopping again. Thank you!”
“Three years ago, I purchased a differential from this place. The part I purchased was not correct, so I ended up returning it, and they gave me store credit. I used it three years later, and it was still valid. Thank you, guys, for honoring the credit. AJ”
“All the guys that are cool I never have a problem any place else you go you have problems all the gods are respectful and to pay good and I send all kinds of people there”
“The representative at the counter was very cordial, service was super quick. I went for an oil change, no appointment necessary.
Update: Appointment needed now.”
“If I would of read the reviews I probably wouldn't of came but I did a walk-in and was meeted and greeted with great hospitality I would definitely come back and I came from NJ about almost 2hrs away”
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“The service was great and the repair was extremely well done. I hope you don’t have a collision, but if you do, go to Caliber in Elkton. The staff is wonderful.”