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“My experience with this location and staff was nothing but amazing, the staff was very knowledgeable and friendly. I had no issues upon renting the vehicle. They made sure everything fit my needs and everything went smoothly Quincy in particular was great he made me feel very welcome and was so professional, I can’t wait to rent from here again.”
“The customer service was top tier! All the employees were nice and knowledgeable! I will be using enterprise for my rental needs in the future as long as the rates don’t increase rapidly and unexpectedly! But great customer service at the Newark, Marrows road location. I’ve only had 1 issue out of the 10 times I have rented from there but other than that I would definitely recommend.”
“Got the best salesman and a Mustang at a fair price. Go see Gary, he's a car guy that knows what a car guy needs. I have bought from other dealers and didn't have as good a experience. They serviced my car and took care of me better than anyone else. I never heard, That's not under warranty once.”
7:30AM - 5:30PM
430 Newark Shopping Center, Newark
Car Rental
“Great experience and great customer service representative I worked with. They did everything to ensure I got a large SUV that I ordered on line but ran out of.. they had one waiting for me at pickup!”
7:30AM - 6PM
915 S Chapel St, Newark
Car Rental
“Best experience with rental place. First the customer sevice was amazing. They explained the process and what I was paying for. Showed me a vaiety of vehicles and recommended what would be best. Prices were reasonable and vehicles were well maintained. Never felt rushed or overwhelmed and any questions or concerns I had were responded to in a timely manner. Thank you. I will definitely use again.”
7:30AM - 6PM
915 S Chapel St, Newark
Car Rental
“Picking up a car at this location to drop off later in the week at another location. Michelle made it easy. There were notations on the car that she took care of, she explained everything about costs, and did it efficiently and in no time at all. Would rent from here again.”
7:30AM - 5:30PM
915 S Chapel St, Newark
Car Rental
“The staff at this location are always so friendly and helpful. We have rented from this location a number of times, always with great results. My most recent trip involved an extended rental but then had complications and a change in return date. They even worked with us on what was supposed to be a prepaid, nonrefundable contract when my elderly travel companion had to be brought home suddenly. Real human beings with a great attitude. Five stars!”
“I had an amazing experience at Hertz on Marrows Road! Lexus Prince was incredibly helpful, professional, and friendly throughout the entire rental process. She went above and beyond to make sure I was taken care of and answered all my questions with patience and a smile. The car was clean and ready to go, and the whole experience was smooth and stress-free. Thank you, Lexus, for the excellent customer service—I’ll definitely be coming back!”
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“The staff are friendly and the last several times I've rented from them it has been pleasurable and I've loved the vehicle that I got. There was one time that the vehicle smelled like marijuana and I called to let them know, they told me to bring it back and they switched it out for me with no problems.
*update: Still have polite and helpful staff. I will continue to choose Enterprise.”