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“Outstanding Customer Service Leslie and Grace ! So helpful and patient.. Walked through everything with my new phone and answered every question with a smile . I have been telling everyone about my visit to this T-MOBILE store in ELKTON. Thank you Leslie and Grace!!”
“Alexi and Heidi were wonderful and very pleasant and helpful.
Came in on Friday 08/02 to get my husband new phone and watch. Alexi and Heidi were just as friendly and helpful as always. Love these ladies. Great job employing them. Heidi thank you for helping my mom with downloading her contacts. Thanks again ladies.”
“T-Mobile employees were very knowledgeable and helpful as always. Employee Jeffrey was very kind and informative concerning tablet and phone products. I appreciated the professional great service received today, and 2 years ago when I first visit T-Mobile. Thank you.”
“I would like to express my sincere appreciation for the outstanding service provided by the T Mobile Team at the Newark / Glasgow store in People’s Plaza. Over the holidays, I purchased two smartwatches for my children and was able to take advantage of some fantastic sales. However, when I received my recent bill, I noticed I had been overcharged for certain items.
I visited the store to resolve the issue, and the manager, Derrick, demonstrated exceptional patience, professionalism, and care. Derrick promptly corrected the billing discrepancy and ensured that my concerns were addressed with genuine courtesy. The level of customer service I received was truly impressive.
With many T Mobile locations in the area, I can confidently say that if you are seeking the best customer experience, you should visit Derrick and his team at the Newark / Glasgow T Mobile store. Their commitment to customer satisfaction sets them apart!”
“Where to start, the staff was extremely helpful and friendly. Above and beyond to assist with all of my needs pertaining to my phones and my plan. Would recommend this store over any others in the area in terms of product availability and customer service.”
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“Both Johnny and Bri were very polite and helpful. I accidentally locked my Esim, and my phone was basically stuck in airplane mode. Johnny put me back in action in a matter of minutes. Very nice, good vibes, even better service!”