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“Alexi and Heidi were wonderful and very pleasant and helpful.
Came in on Friday 08/02 to get my husband new phone and watch. Alexi and Heidi were just as friendly and helpful as always. Love these ladies. Great job employing them. Heidi thank you for helping my mom with downloading her contacts. Thanks again ladies.”
“Corey Coffey was a outstanding representative. He answered all my questions. I am not tech savvy and Corey was very patient. He explained everything in detail so I coluld understand what was going on with my phone. Corey carefully showed me all of the phone's functions. I highly reccomend North East, MD T-Mobile.”
“I would like to express my sincere appreciation for the outstanding service provided by the T Mobile Team at the Newark / Glasgow store in People’s Plaza. Over the holidays, I purchased two smartwatches for my children and was able to take advantage of some fantastic sales. However, when I received my recent bill, I noticed I had been overcharged for certain items.
I visited the store to resolve the issue, and the manager, Derrick, demonstrated exceptional patience, professionalism, and care. Derrick promptly corrected the billing discrepancy and ensured that my concerns were addressed with genuine courtesy. The level of customer service I received was truly impressive.
With many T Mobile locations in the area, I can confidently say that if you are seeking the best customer experience, you should visit Derrick and his team at the Newark / Glasgow T Mobile store. Their commitment to customer satisfaction sets them apart!”
“The workers here were Great helped fix the mess that the tmobile in Bear did and were súper friendly and helpful go check oye Jeremy Paige Alondra Gaby And Katy!!!”
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“Bree and Mahdy ...I had to stop at the Verizon store to get help with my phone settings somehow my apps weren't working bree worked her magic excellent customer service..thank you again”