“Kayla was phenomenal! She took time and care helping me obtain a new phone and transfer my data from my other phone to the new phone all while managing other guests in the store by herself. Her professionalism and knowledge of her job is exceptional, being in corporate management myself she is a Huge asset to your organization!”
“Outstanding Customer Service Leslie and Grace ! So helpful and patient.. Walked through everything with my new phone and answered every question with a smile . I have been telling everyone about my visit to this T-MOBILE store in ELKTON. Thank you Leslie and Grace!!”
“I was told the wrong information at a previous metro and also through t mobile.I came into the store last week fustrated phone notworking, the associate here helped me called T-Mobile,walked me through everything got my phone working all within being on my lunch break. I definitely appreciate his help and great customer service at this location. Thank you”
“Both Johnny and Bri were very polite and helpful. I accidentally locked my Esim, and my phone was basically stuck in airplane mode. Johnny put me back in action in a matter of minutes. Very nice, good vibes, even better service!”