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“Great selection with reasonable prices. Make sure to swing by here before going to Carter’s or Osh Kosh; they have new or like-new name brand items for a way cheaper price! Don’t regret it like I did 😆”
“I don’t know her name, but I just have to say thank you to the incredibly kind woman at this store. From the moment I walked in, I noticed how friendly and upbeat she was smiling, chatting, and genuinely enjoying every interaction. It was so heartwarming to see someone who clearly loves her job and spreads joy just by being herself. My baby had dropped her favorite toy the day before, and when I stopped by to check, this same sweet soul handed it to me like it was no big deal, but it meant so much. Thank you for your kindness!”
“I had the pleasure of shopping at the Columbia Mall JCPenney store on June 30th. I wanted to give a shout out to two exemplary employees who were working in the men’s department that morning, Sinaa and Jenni. I was greeted pleasantly by Sinaa upon entering the store and her positive demeanor was much appreciated. I was then assisted by Jenni who without hesitation helped to find a shirt and made helpful suggestions. An average trip to the mall was made so special that day because of these two employees. You are both much appreciated!!”
“Courteous and efficient customer service. Came to pick up an online order, and the staff greeted and helped me right away with a smile. They have been really helpful whether I pick up an online order or shop the floor. Totally reccomend this location, for reference I have purchased for my Toddler and my Second Grader.”
“Bought 2 outfits! My grand baby is leaving the toddler size. Staff informative and so helpful in figuring out sizing and providing the outfits that would fit. Excellent service! Thank you!”
“I had an outstanding shopping experience at the Polo Ralph Lauren store in Arundel Mills Mall, thanks to the exceptional customer service I received. The associate, Jada R, who assisted me was incredibly kind and patient, going out of her way to help me find the exact product I needed. She was fully understanding and supportive, making sure I felt valued and respected throughout the process. Her dedication and professionalism truly stood out, and I sincerely appreciate her effort. Excellent service like this makes all the difference—I will definitely be returning!”
“4Apr.2024 Clean and organized store. Bring your own bags to carry your purchases out. The store charges 10 cents for shopping bags. We always have our own recyclable shopping bags.”
“Not busy or anything major in customer experience rather leaving a positive review as they exactly what I needed for my daughter. Please keep having items available as most stores force you to order online instead of stocking their stores.”
“I love this Carter store☺️, great variety of clothing and great quality, The store was very organized which was amazing to me!! I will continue to shop here for my son and all of my kids. Also, in a great area and shopping center where I feel safe to bring my kids.”
“Had an amazing experience shopping here. Everyone was very helpful, especially Morgan. However, I do believe Gap's system is way out dated. I couldn't even leave a review using the info on the receipt because it keeps saying that the store number I'm putting is incorrect ?. So I had to leave a Google review. But thank you to everyone who was very patient with me and helpful when I was having issues with a non-store gift card (especially Morgan). ?”
“My experience at this location was amazing Tony was very professional, knowledgeable, helpful and honest. Tony made me feel very welcoming I will continue to shop at this location. Thank you Tony (XXL all loud).”
“Pretty good location. Lots of inventory. Friendly staff for the most part. Make sure to sign up for coupons. Items seem to be a bit smaller than other designer's items of the same size
Cashier seemed annoyed that I didn't want to purchase a bag, so my item was sloppily tossed onto the counter after I paid.”
“Large selection of merchandise and the greeting was friendly. This will also be my emergency store to- go- to, since the big department stores are geared to online buying. Hats To Hose, selections are very nice...”
“We had a frustrating experience with the manager, who was unfortunately quite rude to us. Thankfully, Kizzy stepped in and completely turned things around. She was extremely professional, patient, and genuinely helpful throughout the situation. She handled everything with kindness and made sure our concerns were addressed properly. Her customer service and professionalism really stood out, and we truly appreciate the way she helped us”
“I needed to purchase some clothing for a one year old's birthday. Jayla was such a great help. She showed me the type of items that I was looking for, helped me find the sizes and explained the current sales.When I had to return one item to up-size, Talia handled my return. Once she realized that they didn't have the size in store, she let me know that she could order the size for me and have it shipped to the store without any additional charges. I received an email notification when my item was ready for pickup. I simply went to the store with the email which contained the barcode I needed to get my item.Keep up the good work ladies.”
“Zoey is the best give her a raise a bonus something, she went above and beyond helping me order these sweatpants for my bridesmaids that nobody else could figure out. The other woman at the counter was so kind and helpful too. Good people ! If you’re reading this thank you again guys!”
“Coral McDonald & Ayanna Newman were not only great teammates but respectful and patient with customers. Thank you for making my shopping experience 100% better! You ladies were awesome!”
“I visited the Nautica Store today at Arundel Mills Mall. Andrew assisted me as well as the Store Manager, Kevia. They both provided exceptional service and were extremely helpful and professional. I will definitely shop there again and recommend this store due to the top notch service they provided. There aren’t many people with their work ethic these days and I truly hope they are recognized for their hard work.”
“I want to take the time to appreciate all the help I got from Andrew! He was extremely attentive and his ability to multi-task is incredible. He knows the store like the back of his hand, I asked him where 5 different garments were and he pointed me in the direction of all. He was kind to everyone that walked in and allowed for the shopping/transaction process to be quick and easy.”
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“I was recently at Old Navy. There were so MANY clearance options. The staff was VERY friendly and helpful. I was impressed, too bad I am not in that area very often.”