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“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“Jason and his team provide exceptional service and support to all. They have made my storage rental experience wonderful and I would recommend Easy Space Storage - Owings Mills - Store #7775 to family and friends!”
“I can’t say enough good things about my experience with this storage facility! The place is always clean, secure, and easy to access, but what really sets it apart is the exceptional customer service. Buddy, one of the employees, has been an absolute gem to work with. From day one, he went above and beyond to make sure I had everything I needed, answering all my questions and helping me choose the perfect unit for my needs. Buddy is always friendly, professional, and genuinely cares about the customers. If you’re looking for a reliable storage facility with top-notch service, I highly recommend this one. Thanks, Buddy, for making the process so smooth!”
“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
“Great experience, came to this location cause the Dolfield location was closed
And Charles was extremely helpful and inciteful with his information
He helped us transfer units to a bigger unit
5 stars for Charles”
“Thank you, Beverly, for being more than accommodating and helpful, going out of your way to help me find the right-sized unit, especially after I booked the wrong-sized unit online. Genuine five star service and real human interaction, which is a rarity these days. They even put a bowl of water out for my dog when we can to view the unit. My move into the unit was easy.”
“Easy Movers did a phenomenal job! They were very careful with all the furniture, no dents in any walls or anything. They took the time to put the beds in plastic and wrap up other necessary items. Highly recommend them for your move!”
“Very friendly, professional and careful!! They were very meticulous and took their time with my breakables. They also did a great job with my office move a few years back. Highly recommend!!”
“I had a problem with my credit card and my payment to Public Storage was declined. Called and spoke to Debbie and she was a doll. She straightened out my account and showed me how to change the credit card and resolved my problem 123 for me.
She is the best and a asset to Public Storage”
“The staff here explain all policies clearly. They are highly professional and I admire that so much! First time using storage. Thank you for making my first experience worthwhile!”
“This review is specifically for Trevor who does a phenomenal job of communicating with storage unit owners.
He’s knowledgeable, pleasant, and always available to answer questions. 10/10!”
“First off, shout out to Buddy and Hannah for helping me out.I currently rent a unit here and I went looking for packing boxes. They were innocuously closed during posted business hours. I waited at the door for a few minutes after calling the suggested numbers for help. Neither number led to a person nor gave information as to when staff would return to the counter. I stayed a moment longer and was greeted by an unlocking door. A staff member emerged and informed me that they were on a mandatory lunch. I thanked them for inviting me in. We chatted for a moment and I purchased what I came for. Had I not been greeted by staff I would certainly have taken my money to another establishment. Both staff were very helpful and willing to take time from their lunch to make a sale. Highly intelligent individuals who seem to understand how a profitable business functions. Thank you Buddy and Hannah for being dilligent, warm, and accommodating.David Barboza”
“I'm currently renting but have a hard time accessing my unit the key and lock are both hard to open and relock.I come after 5pm because of work and now with the Jewish holidays I'm super busy and can't come during regular business hours.I need to access my unit without the extra frustration of not being able to open or lock it when I'm done”
“Full Disclosure
I am not the most computer savvy person. Public storage has an app that you can use to take care of everything related to your storage unit. Mr. Roosevelt is fined tune in the workings of the app and is an excellent teacher. He is patient and kind. Mr. Roosevelt Thankyou for helping me. I had no idea I could pay my bill without coming to the office.
Kind Regards, AALC”
“Great customer service experience with Stephen at the Eldersburg location. He was very knowledgeable, helpful, and courteous. As a result, I feel very comfortable using Prime Storage for all my storage needs.”
“They are amazing and so helpful. Needed to reduce my storage lockers to one and they helped me figure out which would be the best storage unit to move everything into.”
“Tasha - the general manager was great. She provided excellent customer service. I was able to purchase my storage unit in less than 10 minutes. I will let my coworkers know about the self-storage plus(Randallstown MD)Thanks”
“My experience was excellent. Needed a storage last year and booked everything online. Received my access code and storage unit number right away. Easy access because I don’t have to worry about an elevator and pulling those carts. I can just pull right up to my storage unit unlock and place my things inside. Perfect! I just booked another storage unit with them today but a smaller one.”
“Very professional, super friendly, and even went above and beyond to troubleshoot any problems I was having. They were very careful with all of my things and nothing was damaged. 10/10 would recommend and I will definitely be using them for future moves!”
“We couldn’t have had a better experience. I worked with JR to obtain our moving quote. The price was the best of all the quotes I had. Moving day all 3 movers arrived on time, and ready to work. They were so kind, and truly the most professional. They took great care to move all our things. Not one issue at all. Every item made it to the new home without an issue.The movers were the best! I highly recommend this company.”
“5 Stars – Clean, Secure, and Exceptional
This storage facility genuinely deserves recognition. From start to finish, the process was smooth, transparent, and hassle-free. Dominic (the manager) was friendly, knowledgeable, and quick to help with any questions I had—no pressure, no upselling, just solid customer service.
The unit itself was spotless when I moved in. Climate control actually worked (which is rare in this industry), and I noticed regular patrols and cameras, which gave me peace of mind that my items were safe. They even had carts and elevators that actually functioned properly—a small thing, but a big deal when you’re lugging around furniture or boxes.
Access hours were convenient, billing was straightforward, and I appreciated the auto-pay option. Prices were competitive for the area, and I never once felt like I was being nickel-and-dimed with surprise fees.
If you’re looking for a reliable, no-BS storage unit that treats your belongings (and your time) with respect, this is the one. I’d absolutely recommend this business.”
Open 24 hours
Sykesville
Self Storage
“Andrew, Mathew and Larry were assigned to move my Mother! These guys did an amazing job. They were professional, punctual and very kind. I highly recommend them for your next move.
The Company itself actually charged more than anticipated. It appears that they are reasonable but they are actually quite costly. The great customer service from the guys help to ease the sticker shock.”
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“Jewele, she was truly Awesome ??????such a Wonderful❣️breath of fresh air. She gave my husband a tour of inside units and outside units. She answered all of our questions to make sure that understood. And, finished with renting our unit ???”