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“My experience with the service at this location was great. The representative Amber was very helpful and patient with answering all of my concerning questions including the questions that did not involve my particular unit. Please request to speak with Amber if you would like great effective service.”
“The gentlemen were incredibly professional. We appreciated the approach of surveying what was moving and what was remaining, and also on arrival to new home. I appreciated the senior veterans of the group who spoke up and gave good corrective feedback in realtime and taught the less seasoned members of the team. They were all very respectful of our new space- taking off shoes etc to enter carpeted areas. They worked hard and efficiently, and cleaned as they went. They worked well together as a team, with positive energy and communication. They listened to each other and helped each other out. We could not have been happier with our move, and nothing is broken!”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“Great customer service. A bit upsetting the front loading dock door still isn't working. It's been 2 months. But the on site manager assured it's in the works to be fixed. Management is always pleasant and welcoming.”
“I was in a search for a storage space and I was recommended to come here. The store manager so helpful with the tour to show me my options and explain how everything works. Thank you for your help today. The space is clean and comfortable. I feel good about the security measures in place as well.”
“I had an awesome experience at Extra Space Storage. Elexus was phenomenal!!! She was professional and very kind. The facility is very clean and beautiful. I got an excellent rate for my unit. I am so glad I came to rent here at Extra Space Unit.”
“Excellent experience at Extra Storage Space in Fort Washington. The process was super fast. Tanesha made us feel like VIPs showing us the facility and potential storage options in a golf cart! The size of the space and the price was just right. No need to shop around. Thanks for helping us make a challenging move so much easier. ??”
“Jerome and Tia were attentive, helpful, and made personalized customer service their priority! Appreciate their quick solution to help me get the right unit. Thank you!”
“Recently got a storage unit today and I must say Cam was super kind, informative and patient. This is my first time purchasing one and he walked me through the pricing, sizing and steps. Even toured the unit with me that way I got an idea of what I was getting. Thank you, Cam for the wonderful service!”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“The facility has always been clean and easy to access. The staff have been helpful as well, especially Asia, who helped me with a billing issue recently. She was friendly and helpful and quick with fixing my concern.”
8:30AM - 5:30PM
4814 Frolich Ln, Hyattsville
Self Storage
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“I came to inquire about a unit for the Livingston Rd Public Storage unit and had the opportunity to meet Kiya, who was very patient, pleasant, professional and passionate about getting me what I needed. Kiya showed her managerial skills by being very detailed the entire process, explaining different sizes of the units and pricing options which helped me in choosing a better fit for what & how much I was looking to store, addressing all questions and ensuring a smooth rental process. Her professionalism and positive attitude made me feel valued. I was incredibly impressed about how knowledgeable & kind she was during my visit and I definitely experienced exceptional customer service from Kiya and felt that she went above and beyond to assist me through out the process. I will recommend Livingston rd public storage to anyone I know.”
“Ron was real helpful and informative about the units and pricing. Made the whole process simple as 1, 2, 3. Honestly, I feel secure keeping my belongings here, reliable service and you really can’t ask for anyone better overseeing everything. If your payment approaching or you late, he gonna call you like “hey pay your bill” ? storage paid, business as usual.”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
“Today, I rented a storage space at Extra Space Storage in the Largo Maryland Community. The manager was very professional and she explained everything to me. The facility with very clean! I would highly recommend renting storage space at this facility.”
“I was honestly expecting the day to feel chaotic, but it turned out way better than I thought. They kept checking with me before wrapping up to make sure I was good with how things were arranged.”
“I have been very satisfied with my use of this facility. Janece on Forbes Ave. is very helpful. She is more than cordial she always greets you with a smile. Her presence is definitely comforting to me and I’m sure others well.
I can not do this review without giving Pedro his praises as well. The two of them love their jobs and it is evident with their mannerisms and willingness to help the customers. Thank you Janece and Pedro for your excellent customer service skills.”
“The young lady went out her way and provided above and beyond customer service and support. When we arrived she made me aware that the computer system was down so she paused her cleaning duties to make sure that w or storage experience was amazing!? She deserves a huge raise. Thank you again Young lady.”
“I did a small move recently (from a 2bd to a 1bd) and Bookstore Movers went above and beyond in all details in the move. They were speedy in loading the truck, made sure all of my furniture was securely wrapped and overall a pleasure to work with. Their prices were competitive compared to other moving companies. Would recommend the for anyone looking to move!!!”
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“While renting at the facility located at Gallant Fox Lane, I found the Staff very knowledgeable of all aspects of the rental and billing process, able to answer my questions with accuracy and professionalism. Elaine, as well as other staff there were pleasant to encounter each time. There is a young gray haired man there who does the upkeep and the keeps the facility spotless so that when I am moving items in and out cleanliness is about it. Often when we use the storage facility it is a laborious chore, stressful and probably due to an emergency situation. The staff at Gallant Fox made it a much easier job. Thank you.”
“Excellent customer service at Extra Space Storage. The staff was welcoming, knowledgeable, and took the time to explain everything clearly. The facility is well-maintained and feels very safe. I truly appreciate how smooth and stress-free the experience was.”
“I can’t say enough good things about this storage facility! From the moment I walked in, I was greeted with warm smiles and top-tier customer service. Nichele, Tina, and Blendine made the entire process incredibly easy and stress-free.
Nichele was super knowledgeable and helped me pick the perfect unit for my needs. Tina made sure I understood all the details of the rental agreement and answered every question with patience and kindness. And Blendine? She went above and beyond to make me feel welcome—truly a breath of fresh air!”
“Kiara was nice and professional with me during my visit....She was very knowledgeable about svc and product, and very polite during the rental of the storage. Will recommend the store to others in the area...Also met property mngr who was very nice to me as well...Very nice people...”
“A2B Movers moved me from Arlington to Fredericksburg and the experience was absolutely outstanding. Charles, Dominic, and Adrian were the utmost professionals, focused on moving my furniture and other household items with caution, and to ensure that everything was well protected. Despite the delay with the loading dock elevator, they were quick to find workarounds to ensure time was not wasted. Upon arrival in Fredericksburg, they quickly unloaded the truck, got everything into place and staged certain items that I had planned to take to Goodwill downstairs for my ease of transport to Goodwill. As a result of their exceptional service, professionalism, care, and expertise, I highly recommend A2B Moving company and specifically these three gentlemen.
I would be remiss if I did not acknowledge both the gentleman who scheduled me as well as the dispatcher. They both were professional and ensured all my requirements were captured and met. So, if you are moving, check these guys out, you will not be disappointed.”
“Charles is totally in charge! He was super friendly and knew everything I asked. His customer service skills are excellent, and he made the whole thing really easy.”
“The manager Jolenne is terrific she is so professional. She is always available to answer your questions and address your concerns. My customer service experience with her was like a breath of fresh air at this location. Please keep her, we need her professionalism. Thank the manager”
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“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”