Macy's, the iconic American department store chain, has been a retail staple since 1858, with over 740 stores across the country and an online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. While the overall quality and service may not be what it once was, the chain continues to adapt to the changing retail landscape, competing with online pricing and selection. Customers have reported mixed experiences, with some enjoying the calm atmosphere, well-kept stores, and helpful staff, while others have found the stores lacking in customer service and open registers. One customer had a positive experience with the jewelry department, praising the attentive service, but was disappointed with the lack of delivery confirmation for a high-value purchase. Despite these challenges, Macy's remains a beloved destination for shopping, with customers appreciating the opportunity to browse and window shop at their leisure.
Overall good store. Nice selection of woman’s Men’s , and kids clothing, shoes, and accessories.
November 2024
It's not just this location, it’s the entire chain - just not the same quality and service that they used to be known for, but I understand that brick and mortar is struggling to compete with online pricing and selection,
May 2024
I bought the best looking, under the seat - London Fog Travel Bag at Macy's & got a huge discount....have you seen Macy's lately......time to shop ladies & see what customer service looks like....go Macy's!!
