U-Haul Moving & Storage of Frederick offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The staff is known for being helpful, knowledgeable, and friendly, providing excellent customer service. Customers appreciate the availability of lots of rentals and quick service, especially during last-minute needs. The team is responsive and willing to assist with issues such as equipment returns, even during bad weather or unexpected circumstances. While some experiences with reservations have been challenging, the staff generally do their best to accommodate customers and resolve problems. Overall, the location is highly recommended for its professionalism, helpfulness, and efficient service, making the moving process smoother and less stressful. This U-Haul location is trusted and preferred over others in the area for its caring and capable staff.
After having two horrible experiences with U-Haul in other locations this one actually took good care of me, knew what they were doing, and were very nice doing it. Won’t go to any other U-Haul around this place but this one.
March 2024
This place was incredible! Lots of rentals available. They got me in and out so quickly at the last minute. Amazing customer service! The ladies at the front were Awesome and Cedrick was the coolest guy ever! Thank you all for being so great!
January 2024
Abby Scott answered my call, had a bit of an issue returning the equipment due to a bad storm but she was super helpful, knowledgeable, and kind in helping me out. Gave me a few different ways I could drop it off and made this whole situation so much better. Thank you Abby!
