United States Postal Service
Post OfficesHours:
1301 W 7th St, Frederick MD 21702 Hours
About United States Postal Service
The United States Postal Service (USPS) at 1301 W 7th St is a local post office known for its commitment to secure, reliable, and affordable delivery of mail and packages. It serves over 157 million addresses across the U.S. and its territories. Customers often report fast and polite service, with most experiences noting that staff members are tactful, informative, and efficient. While the post office can be small and sometimes has long lines due to limited clerks, the staff handle challenging situations with professionalism, even when faced with rude customers. One reviewer appreciated the assistance with a QR code return, highlighting the courteous and quick service provided. However, some customers have mentioned confusion regarding the parking lot layout, suggesting that clearer signage would be beneficial. Overall, USPS is recognized for its excellent customer service and dedication to improving customer experiences.
Most Recent Reviews
October 2025
Quick service and kind staff! I was expecting there to be challenges with the government shutdown happening, but they were actually really quick and I hand no trouble at all! Also it sounds like they accept Amazon returns, so that is convenient to know for the future. Lots of cute stamps. I would definitely come back here...
read full commentJuly 2025
Staff did a good job. The building is in sad shape. Team working did a good job but their morale was low. Left there feeling sad for them. Hopefully the postmaster can fix this soon.
December 2024
I think they should show more empathy to their workers today someone came to leave a package and he threw it from afar I have the video from the camera they are a disaster if they don't like the simple work they should change it for another
More Comments(83)
- Frederick, Maryland
