Banks in Gaithersburg, MD

30 locations found near Gaithersburg
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“I had to drop into this location to tcb. I love that this bank has realistic hours. Most banks have the standard 9-5 and maybe Saturdays. However, here they have later hours and are even open on Sundays. Plenty of parking, I was greeted as I walked in. A lady came out and asked me what I needed, so I did. She immediately sat me down in one of the cubicles. She even offered water. I have never been offered water at a bank! Cool. Shortly after, the manager, Frankie, came to assist me. Very professional and efficient in handling my banking needs. Although I'm loyal to my credit union, I'll definitely reconsider maybe down the road. In the past, I've been at other locations where the service was bad. I def recommend this location.”

4 Good44 Reviews

“Veronica is a treasure! She is pure joy and helped us through a last minute car loan. She was kind, respectful, funny and knew her job well. We are so happy we got to meet her today!!”

3.6 Good61 Reviews

“Dear Mr. Syed,I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your company. My experience has been nothing short of great, and it’s thanks to your team’s professionalism, dedication, and expertise.I truly appreciate the personalized assistance and support throughout the loan process. It has made a significant difference in my financial journey. Your attention to detail and commitment to customer satisfaction are commendable.Thank you once again for making this experience a positive one. I am looking forward to a continued partnership with your company and wouldn’t hesitate to recommend your services to others.We are homeowners.”

3.9 Good28 Reviews

“First time here. It’s a small, clean and cozy bank branch where we would like to open a CD account as there’s a good CD rate recently offered by this bank. It’s open Saturday, too, so it’s quite convenient for us. We will see if it offers more good financial options to come again soon.”

3.6 Good30 Reviews

“I couldn't thank Jerrel enough for helping me yesterday! I lost my debit card and I'm leaving out the country on Monday. Although he had an appointment he was happy to squeeze me in and rush deliver my card so that it came in time. Thank you for your excellent customer service.”

3.6 Good24 Reviews

“I have had my account for more than 10 years, I don't think I'll change banks, I always find the help I need and the people who have helped me are very kind.”

4 Good13 Reviews

“Went in to Roll Over some 401Ks i had. The person at the front desk was helpful. I had a few questions that were answered and we got the transaction completed. I would go back with out a thought if i needed anything down the road.”

4.4 Superb7 Reviews

“They deserve 20 stars!!!!!! :)) Super-efficient, and super-friendly customer service! We had an urgent deadline to wire money overseas, and my husband and I suddenly realized this late in the day, due to the time difference in Europe! Because of this, Ms. La Santa and Mr. Correa spent a very long time helping us! Even after the bank closed, Mr. Correa stayed AFTER HOURS continuing to help us to make sure that all the money was wired successfully! We could not be more grateful to the wonderful employees in this bank branch. Thank you, thank you, thank you, to Ms. La Santa, Mr. Correa, and to all of the employees!”

3.3 Good23 Reviews

“It was easy and simple. Andy was wonderful to work with. He explained everything in the contract. He was extremely pleasant to work with and very professional. I will give him an A++++++”

3.4 Good17 Reviews

“A dear friend of mine faced some identity theft issues this past weekend. It was a huge, intimidating, and stressful occurrence. However, with the help of Ms Diana Ortiz, she calmly and successfully managed my friends accounts and put her mind at ease. I can’t say enough positive things about how the entire situation was handled by everyone at the branch, but Ms Ortiz went over and above.”

4 Good7 Reviews

“In and out in no time and wasn't 'harassed' into opening an account when I told them I was just cashing a check and didn't have an account there. Plenty of parking too.”

3.6 Good8 Reviews

“For some reason, I find this branch is more helpful than some other branches. Opened an account in another branch in May, 2022 and that guy never ordered the checks for me, which I was supposed get for free. A teller named Catalina Canales in this branch ordered the checks for me. She was very helpful and friendly. I wish they didn't charge me $25 for a key that was questionable to begin with. I would recommend this branch to others.”

3.1 Average19 Reviews

“I cannot disagree more with the reviewer who wrote a negative review of this branch. I have been dealing with this branch forever and regardless of the staff i have received excellent service forever! Written on 2017-09-06”

3.3 Good11 Reviews

“I am such a NFCU fan, I couldn't resist reviewing. Although I don't need to go into the branch often, due to the miracle of online banking, every time I go inside this location I have a great experience. I've gotten a new debit card here before as well as a couple cashier's checks. Every experience has been quick, efficient, and friendly. The employee's are personable and eager to strike up conversation while they are working on what you need. The branch is very clean and organized, nothing has ever appeared in disarray. Also, there's little to no wait even at lunch time! Coming from a bank manager at a competitor, they blow me away every time!”

3.2 Average13 Reviews

“At Kentlands branch, Naya I think was her name, had great patience and was very helpful with instructions for my mom with what she wanted to do. We were greeted and kept abreast of the short wait and very considerate if appeared someone went in front of us. Everyone was great! Thank you!”

2.9 Average34 Reviews

“A associate named Angel was very kind and knowledgeable about credit cards. He helped me and answered all my question. He even called me the next day to let me know if i was approved or not. I appreciate good customer service! Thank you!”

3.2 Average12 Reviews

“Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!”

3.3 Good9 Reviews

“Highly recommend to someone looking for a good bank relationship. Fabulous staff, if you are a weekly or monthly costumer they know you by name. They call periodically to let you know of new products and how you can better invest your money. I used to use the drive through but don't like the cameras but going inside is so much better. The entire staff is there to help (unlike another banking institution I also use, where they only want you to use their bank card and have no human contact.)”

4.2 Good3 Reviews

“Been coming to this location since 2015. Drive thru ATM is always in service and tellers inside have always been pleasant. I’m grateful to have a reliable CO in the area”

2.8 Average26 Reviews

“1st class service, need an appointment but however the staff was kind enough to let me know that you can able to set up account through the apps, and helped me set it up without needing an appointment.. no time wasted.. excellent service, and friendly.”

2.7 Average46 Reviews

“BB&T at Kentlands is great, with friendly and knowledgeable staff. I saw many negative reviews about BB&T, so decided to look up reviews for 7 other area banks and read even worst reviews for those banks. I've been banking for over 20 years, both business (hundreds of checks per month) and personal, including mortgages, and have never had a problem with any bank, save those of my own error. Take all reviews with a grain of salt. There are a couple big banks out there that I would not personally deal with, but BB&T is certainly not one of them.”

3.3 Good6 Reviews

“I got one of the best BOFA representatives at this place, her name was Antonietta! She helped me with my case in 10 minutes while the phone reps took over 2 hours and couldn’t help me, she was professional and friendly and easy to talk to. Would recommend this branch because of her. I really hope you reads this review and I will not forget to give her a good review when the email comes.”

2.6 Average36 Reviews

“Highly recommend to someone looking for a good bank relationship. Fabulous staff, if you are a weekly or monthly costumer they know you by name. They call periodically to let you know of new products and how you can better invest your money. I used to use the drive through but don't like the cameras but going inside is so much better. The entire staff is there to help (unlike another banking institution I also use, where they only want you to use their bank card and have no human contact.)”

2.6 Average17 Reviews

“Elmer Javier Servellon is beyond fantastic! So patient, knowledgeable, personable, easy to speak to, and most importantly, he helped me through my transaction in no time. This was my first experience with this Capital One branch, and I could not have been more satisfied. Many thanks again, Javier!”

2.6 Average17 Reviews

“This branch (part of a larger PNC office bldg) is very close to my home, but the 9a-5p hours (except Fri they close @ 6p) make it impossible for me to get to the bank. I'm surprised PNC hasn't adjusted their hours to meet the needs of people that work those exact hours. Would be much better if they were open longer, or opened at 8am! The tellers here are very friendly and knowledgeable!”

2.5 Average31 Reviews

“In our numerous attempts to open an estate account with other banks, especially, going through automated phone systems, long wait, and call centers, back office approval etc. We called Truist and to my surprise a real person answered the phone that made our experience personable and hands down they have exceptional customer service with no hassle but simply open an estate account with 2 representative.Thank you Marsha for the wonderful experience.”

2.4 Poor21 Reviews

“I live in Bethesda Maryland but I drive to this TD Bank location for my banking. Everyone in this office has been not just courteous but thoughtful & Professional and always going out of their way to help me. Today I needed to have a document notarized. I called this branch and asked if they had a notary and they said yes they did come on over. I was greeted when I came in by Patrick who asked me to sit down. I asked him if he could notarize the document I needed and he said certainly. I pulled out my ID and also my TD Bank ATM card to let him know that I was a customer. He said yes I do need your ID but I would notarize this even if you weren't a customer. Tell me where else in the world this could happen other than TD Bank. Thank you for all the help you've given me. I'm a TD Bank fan forever!”

2.4 Poor14 Reviews

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