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9AM - 12:30PM
12118 Darnestown Rd D, Gaithersburg
Mobile Phones
“Super fast repairs. Really appreciate being able to have a local repair spot we can trust. The button on our ipad was stuck pressed in and it was repaired quickly and under the estimate. Thanks!!”
“Hands down the best experience I’ve ever had at Verizon (or any phone store). Jason was the guy who helped me and he was everything you need in customer service: looking out for what you want/need, not trying to overcomplicate things, and giving clear explanations about cost and what to expect. I’d briefly talked to another Verizon employee at a different store about a promotion I was seeing on my Verizon app that allowed me to keep my plan, trade in my phone and pay a really low monthly amount. That person immediately dismissed it and dismissed that I could get any trade in value for my phone because of a retired plan I was on. Jason quickly confirmed I was not only eligible but that the other person was mistakenly thinking of the national offer and not my actual account’s offers. Such an easy process and it made me that much more willing to jump on the opportunity. Thank you Jason!”
“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”
8:30AM - 8PM
8035 Snouffer School Rd Ste B, Gaithersburg
Mobile Phones
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
“Amazing store. Pulled up like 5-8 minutes before they closed and two professional young ladies approached me and helped me. I know my question wasn’t tough but they figured it out in a few minutes. This is the 3rd of 4th time I go to this store for help and they never disappoint. Excellent staff.”
“Emily at the Gaithersburg T-Mobile location assisted me in a highly professional and exceptional manner today. She addressed all of my questions and concerns thoroughly, making the entire process seamless and stress-free. I truly appreciate her outstanding customer service—thank you so much, Emily! ?”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Javier was very patient and helped me set up new phone when I accidentally damaged my old phone and needed to urgently get a new phone. A big thank you to Javier.”
“He fixed it up for me, works great now. He was very clear with pricing and time table and delivered accordingly, smooth transaction. I'm very happy overall and feel like I got great value coming here, which is why I wrote this review. I will be taking another older phone to him to fix up so I can keep it as a back up, no need to spend $1,500 on a new phone for a long time since i have these 2 now that will be just like new. Thank you!”
“Tamara was amazing I'm so thankful she was at the store to help me out with a free wifi box and a tablet she also answered lots of questions that I had regarding the new plans that metro is offering, we definitely need more people like Tamara very smart young lady”
“They need to make sure they keep the girl that works there. Excellent service. She managed to get my phone to work with boost, something other Boosts stores said couldn't be done. Thank you!”
10AM - 8PM
405 N Frederick Ave B, Gaithersburg
Mobile Phones
“This store is amazing , I’ve been going there for a few years now and they always get me right . Amazing team friendly atmosphere and always professional especially Emmanuel he’s always smiling and so helpful. If you ever need anything from cricket visit this location.”
“Sales rep Kevin is amazing!!! He was kind and patient while we worked through my business account. I've been trying to work through my issues for months and Kevin was able to complete them in 45minutes! Thanks for your help”
“I went to pick up some cash from moneygram, i called before end and confirmed that they had the funds available. I was in and out in less than 15 minutes. Staff was polite , spoke both english and Spanish. They seem to also provide phone services such as cracked screen replacements, they sell jerseys and flags too . The shopping center has a lot of parking for accommodation”
“Neha SARASWAT helped me several times at this Verizon store. I liked her calm demeanor and patience. If you need a new phone or accessory, ask for Neha. She will gladly help you!”
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“Great idea having a store where you can replace your screen protector after making the expensive purchase for only $10. And this includes my phone case as well. It’s done instantly unheard of”