“Extremely fast and efficient service!!!!! I missed my original appointment, they were able to squeeze me in and fix my phone while I stood there! By far the best customer service I've received all year!”
10AM - 7:30PM
2102 Veirs Mill Rd, Rockville
Mobile Phones
“I've visited Wilbur's Cricket store several times over the last few years for various issues and he has always been so helpful. He's knowledgeable, too. I highly recommend him.”
“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
“I had a great experience at the AT&T store, and Adriana, the service advisor, was incredibly helpful. She went above and beyond to assist me, making my visit seamless and enjoyable. I appreciate her expertise and excellent customer service. Highly recommend!”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
“I had to go in on Black Friday to get a new line for my mother. James was so helpful and patient, setting up everything and helping me transfer from Verizon on my own line. He was incredibly friendly and knowledgeable! Then had to go in Sunday for a quick help with setting moms phone up with some additional things and Faith helped me out and was also super friendly and knowledgeable! I am lucky to have had such a great experience here. Thanks, you two!”
“Employee, Nay greeted me when I entered the store, even though she was swamped with several customers. Simple actions like that are the hallmark of great customer service.”
“The associate named Oscar is very skilled, helpful and patient. Also when he went to the back of the store to bring things for us, a lady associate walked into the store and saw us waiting and instantly tried to help us. We told her that Oscar was helping us. Both of them were very nice.”
11AM - 7PM
5700 Bou Ave, Rockville
Mobile Phones
“Been to this Target store twice in the last 3 days. Saw some great deals on Headphones, Clothing items, DVDs and Trading Cards. It's always convenient to park on the 3rd floor of the garage. The 1st floor is always congested, because people always park there and act like that's the only available parking area, causing so much traffic!Anyway, there's a Starbucks inside this location, which is nice. The employees are friendly and helpful. The layout is great, pretty organized for the most part and things are easy to find. They mostly have a variety of items in stock and with good inventory.”
“Longtime Verizon customer (i've paid my dues...) i spent half a day trying to get in touch with this particular store -- the closest of the Business customer stores. They do not have a direct phone number (???) and trying to make an appointment online proved to be one of Dante's Circles of Hell for me. i gave up and the next day went to the store itself, in a VERY BAD mood and i made sure everyone in the store knew it. Making this long story shorter, Gavin was my tech. He ignored my attitude (good call), acted very professionally and didn't disappear when something was downloading! the trip was a huge success, so, Thanks, Gavin!”
9AM - 5:30PM
966 Hungerford Dr # 26A, Rockville
Mobile Phones
“Great results! I only had one to two bars on my cell for a year at the office but when Atlantic Tech Group installed our booster, I consistently have full bars. Job well done, worth every penny!”
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“Service was outstanding when I came in to replace my (much older) phone. I asked countless questions, and my sales tech “G” was so pleasant, patient & thorough with her explanations. I had to order my phone to get the color I wanted; since I could no longer make calls on my present phone, G handed me a loaner phone for calls & texts over the weekend. What a lifesaver!!!I’m sold on this location - this is a family-owned AT&T store, and it’s obvious they truly care about their customers. Truly impressive these days!”