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“Jocelyn M.
Was the BEST Boost Mobil consultant ever!! She's really familiar with the Boost Mobil phone issues and really fast,kind and polite, i'll definitely refer people to her!.
Great customer service 5 ⭐️”
“Great idea having a store where you can replace your screen protector after making the expensive purchase for only $10. And this includes my phone case as well. It’s done instantly unheard of”
“Very nice experience from the beginning to the end. Dev explained to us with detail and make sure that we have the best SERVICE and DEALS. Very pleasant to deal with him.”
10AM - 5PM
12118 Darnestown Rd D, Gaithersburg
Mobile Phones
“Super fast repairs. Really appreciate being able to have a local repair spot we can trust. The button on our ipad was stuck pressed in and it was repaired quickly and under the estimate. Thanks!!”
“A great experience!
I had to stop by the T-Mobile store in Damascus and was so impressed with the service. Keem was absolutely amazing and incredibly patient. He took the time to answer all my questions and made sure I understood everything before I left. Thanks, Keem, for the great experience!”
11AM - 5PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I had a great experience yesterday with my phone the gentleman working helped me with many issues I was having even though my phone was “unfixable”, he even helped me call customer service to get a new phone. He went above and beyond!”
“Hands down the best experience I’ve ever had at Verizon (or any phone store). Jason was the guy who helped me and he was everything you need in customer service: looking out for what you want/need, not trying to overcomplicate things, and giving clear explanations about cost and what to expect. I’d briefly talked to another Verizon employee at a different store about a promotion I was seeing on my Verizon app that allowed me to keep my plan, trade in my phone and pay a really low monthly amount. That person immediately dismissed it and dismissed that I could get any trade in value for my phone because of a retired plan I was on. Jason quickly confirmed I was not only eligible but that the other person was mistakenly thinking of the national offer and not my actual account’s offers. Such an easy process and it made me that much more willing to jump on the opportunity. Thank you Jason!”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“I would like to sincerely recognize Wilbur at the Cricket store for providing truly exceptional customer service. He went above and beyond to help me successfully port my number from Boost Mobile, a process that turned out to be far more complicated than expected. We worked through this for nearly five days, and throughout the entire experience, Wilbur remained patient, persistent, and fully committed to resolving the issue.
He even went as far as allowing me to leave my phone with him while he personally contacted customer service multiple times to obtain the necessary code and ensure everything was properly handled. His dedication and willingness to take ownership of the situation made all the difference. I had been trying to complete this port since Sunday, and by Friday, thanks to Wilbur’s determination, everything was finally resolved.
Wilbur exemplifies what outstanding customer service should look like. If more businesses had employees with his level of professionalism, care, and commitment, they would undoubtedly thrive. Thank you, Wilbur, for going the extra mile and for making a frustrating process a positive experience. Your effort is truly appreciated.”
“Great customer service! Kelvin, Francisco, and Carlos were great! Super friendly and helpful to me and my family! They helped me save money and my experiences were stress-free and super quick!”
“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”
“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”
10AM - 5PM
20 Maryland Ave, Rockville
Mobile Phones
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
8:30AM - 6PM
8035 Snouffer School Rd Ste B, Gaithersburg
Mobile Phones
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
“Great customer service. Hands down the best ATT in the area. I forgot the name of the manager , starts with a Y , I think it was Yabun ( sorry if I got it wrong). He was great , highly recommend this ATT.”
11AM - 6PM
12206 Veirs Mill Rd, Silver Spring
Mobile Phones
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“it’s been very helpful seeing how dedicated Brandon is on helping me upgrade my phone. He takes the time to help me understand the different plans, promotions, and store products. He’s patient & genuinely cares about giving honest guidance instead of just making a quick sale. His kind of integrity makes a big difference in sales.”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Amazing store. Pulled up like 5-8 minutes before they closed and two professional young ladies approached me and helped me. I know my question wasn’t tough but they figured it out in a few minutes. This is the 3rd of 4th time I go to this store for help and they never disappoint. Excellent staff.”
“After purchasing 2 phones in this store, they treated me very well. I recommend making your purchases here, ask for Miss Sulma, she was very kind. And excellent customer service”
“Stopped at ATT store. Greeted by Shah. It wasn't that busy and Shah solved my problem but he also spent extra time trying to help me lower my bill from ATT. He also gave me information on a portable internet devise. He Provided excellent customer service. Explained his answers so I didn't have to asked the same question. It was the best experience I have had at an ATT store.”
11:30AM - 5PM
28 S Frederick Ave #110, Gaithersburg
Mobile Phones
“He fixed it up for me, works great now. He was very clear with pricing and time table and delivered accordingly, smooth transaction. I'm very happy overall and feel like I got great value coming here, which is why I wrote this review. I will be taking another older phone to him to fix up so I can keep it as a back up, no need to spend $1,500 on a new phone for a long time since i have these 2 now that will be just like new. Thank you!”
“Emily at the Gaithersburg T-Mobile location assisted me in a highly professional and exceptional manner today. She addressed all of my questions and concerns thoroughly, making the entire process seamless and stress-free. I truly appreciate her outstanding customer service—thank you so much, Emily! ?”
“Javier was very patient and helped me set up new phone when I accidentally damaged my old phone and needed to urgently get a new phone. A big thank you to Javier.”
“I want to thank Zee for his expert level of customer service at the Olney, MD location. Zee was able to help my family with our personal lines (cell phones and Watches, He later helped us switch our business lines from Verizon to T-Mobile. He was extremely patient and knowledgable throughout the entire process. I highly recommend T-mobile in specific Zee to anyone that needs help with their service/phones.”
“Great results! I only had one to two bars on my cell for a year at the office but when Atlantic Tech Group installed our booster, I consistently have full bars. Job well done, worth every penny!”
“Tamara was amazing I'm so thankful she was at the store to help me out with a free wifi box and a tablet she also answered lots of questions that I had regarding the new plans that metro is offering, we definitely need more people like Tamara very smart young lady”
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“Boost is among the best network providers for me. I have another network provider but in some areas, I will not have service from that network whilst my boost works. They staff are amazing, smiling faces and very helpful”