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8:30AM - 7PM
1123 MD-3, Gambrills
Mailbox Centers
“The young man behind the counter went above and beyond when I presented an item that I needed to return. He noted that my shipping label was a USPS label, and although they could mail it for me, I wouldn't get a receipt. So, I decided not to mail it there. But he still went ahead and wrapped up the package for me and placed the label on the package, which he totally did not have to do. That was so nice, and I wanted to post what a nice experience that was. I did not get his name. He was a young, African American man.”
“This was my first experience at this location, and I had the pleasure to have Zsarmaine assist me with notary services. She greeted me, served me promptly, and was friendly and very professional. Zsarmaine, I appreciate your great customer service yesterday!”
“Best experience of the day! Was helped by Kiara who was quick and helpful and very knowledgeable and friendly. Made the visit extremely easy for someone who didn’t know what they were doing. Would absolutely use them again.”
“Great service by Pierre. I was in and out in about 3 minutes. The only downside is the smell of the store upon walking in, which was a strong smell of cigarette smoke. I won’t take a star away for the smell, just hopefully it doesn’t smell like that naturally.”
“The ppl that work at this store are really nice & friendly. Most of the time they do greet, I understand when it’s busy they don’t always. They are fast!”
“Wonderful experience here! We shipped three large pieces of artwork from MD to California, and Ryan helped us from start to finish, including helping pack the pieces super securely. They arrived in perfect shape, and the cost was very reasonable.”
“The employees here are always so kind, hard-working, and patient. The store is clean and has everything you need to ship items! I recommend this UPS location to everyone.”
“Satya and Andy were extremely helpful! Their service is top rated. I was picking up a package. They greeted me as I walked into the store, and promptly found my package. They made the process extremely easy! Again, thanks a lot!”
“The efficient way in which the employees were able to multi-task with the various customers and got them waited on by instructing them on how to use the customer service machines for the return packages for Amazon.”
8:30AM - 7PM
1783 Forest Dr, Annapolis
Mailbox Centers
“Since I posted the following terrible review, things have really changed! I’m delighted with the service i received from Eugene, who copied my 4 page document, correlated it and stapled each handout! He was as much a gentleman as possible and even offered me a smile. Shows me that sometimes, another chance is warranted! Now I’ll return, just for him.If no stars were possible, that is what they’d get! I had a horrible time getting a document printed, called ahead, yes, they could print it. But when I arrived, she looked at me and said, ‘email it to me’. Standing there, I said, by waving my hand or my magic wand? No, finally she threw me her card with email printed. I went to all the trouble of composing an email but could not send. What is your WiFi? We don’t have WiFi. Gees, girl, how do I email to you? In the mean time a UPS guy comes through with a hand truck. My bag is on the floor in his way. Instead of asking me to move it, he kicks it with his foot! Upon leaving the store, I thought he was trying to run me over! Never again will I ever use UPS!”
“Preet and Shiv are fabulous employees at this store! They will often go above and beyond to do the best job possible. I have a small business and often do much shipping all at once. Both Preet and Shiv are most helpful and thorough, as well as being super pleasant and enjoyable to work with! This is my favorite UPS Store in the area, and I will often go out of my way to drop off my packages at this store due to the efficiency and positive energy at this store! Thank you, Preet and Shiv! You deserve the best accolades!Angel WarnerVilla de Alpacas Farm”
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“GREAT customer service, the two young women (Alicia and Alana I think we're their names) there were very courteous and ensure my package found its way the fastest way possible. They had a long line when I walked in and cleared it out very quickly.”