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“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“In case anyone was wondering, the post office is open until 5 p.m. Both postal workers are extremely friendly and helpful. I had a very good experience with them”
“Deserving of the high ratings - I chose this location to mail wedding invitations from due to the high ratings. I purchased non machinable stamps, which cost more, and somehow left the office with 60 though I purchased 80. When I came back the next morning, they had the last sheet of stamps waiting for me without hassle. Thanks to the friendly clerk who called her post master to confirm rather than just sending me away. Really appreciated the quality customer service.”
“I had a great experience at this location getting my first passport. I arrived about 25min early for my appointment, anticipating a line, but it was quiet and they were able to process my application quickly without any issues. Both of the staff members working there were friendly and helpful. They are clearly doing their best while this location is understaffed and I appreciated it.”
“The people who work here are knowledgeable and so pleasant—they clearly get along with each other, too. Today I watched them handle a customer’s bad attitude with grace and professionalism, and they were still polite! And I take it for granted that they’re good at their work because I’ve never had an issue mailing in or out with them. So, a very easy 5/5.”
“Have done all my kids’ passport photos here. They are patient with babies and young children and careful with the application.
Parking is good. If your package has a prepay label, you can skip the line to drop it off. The price is right, and the lines are only really bad at Christmastime.”
2 - 5PM 9AM - 1PM
416 Florida Ave NW, Washington
Post Offices
“This office is great! Employee was sooo helpful. I was stressed about mailing back my passport but she told me which envelope to use and where to write all the information. It was a breeze.”
3:30 - 5PM 9AM - 2PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“Hands down the best USPS experience I’ve had in the DMV. Sue is an expert advisor and helped me multiple times over many packages with complex needs. Very grateful!”
“God do I miss when this place was 24 hours (current hours below)!!! Wonky, little-known aspect of DC culture, but it was a fantastic convenience that let you shift a key errand til the wee hours with no lines in a fairly elegant setting. Ok, maybe it's not the Ritz, but it beat the loud, cramped options elsewhere. Even though it's no longer open around the clock, it still offers better hours and more competent staff than any other post office I've ever been to. Glad they're still around.
As of May 27, 2025, hours as follows:
Monday - Friday: 9:00 am to 7:00 pm
Saturday: 9:00 am to 5:00 pm
Sundays/Holidays: CLOSED”
“I come here regularly to ship out packages and I have never had a bad experience. The staff are always kind and I’ve never had to wait too long even if there’s a line. Ms. Jay is always extremely friendly.”
“This USPS location is fantastic. Ms Tran is the most helpful USPS person I have ever encountered. She has helped me many times, the line moves quickly and they even have a self checkout machine.”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Went here this morning and the man who helped me was very nice and patient while I was asking all of my questions. Will definitely be using this post office again!”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
9AM - 5PM
19 Olney Sandy Spring Rd, Ashton
Post Offices
“Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.”
“By far one of the best USPS locations in DC wish this locations was my local USPS store since it’s couple blocks down the street…don’t know why north capital is my local USPS…..but for sure will be using this location for shipping anything moving forward……not only were they professional but they even walked me through each step of the way to send an International package as well…….highly recommended location and will be back for sure……and as soon as I paid and they scanned my package I got the status update right away on my USPS app……not like north capital which never updated my status tracking and lost my package even after paying full price for tracking an envelope……a freaking envelope I laid tracking for still is missing and still has not been scanned……please avoid north capital location for shipping anything out……”
“had a fantastic experience at the post office thanks to Jose! He was incredibly helpful, patient, and knowledgeable while assisting me with mailing my package. He took the time to ensure I had the best shipping option for my needs and handled everything with a friendly attitude. His professionalism and excellent customer service made the process smooth and stress-free. Thank you, Jose!”
“I had an incredible experience with this post office last weekend that I want to share. I had called the customer line because a package's tracking information had been marked as delivered the day before, but they the status reverted to distribution center that morning. I was told that it is a system issue that packages get marked as delivered and the current status was correct, but she was unable to tell me why it was sitting at the distribution center (Takoma Park post office) and not out for delivery, so she put in a claim ticket. About 15 minutes later I got a call on my cell phone and it was the supervisor at that location, Ms. Foxx, asking if I had received my package. I told her that I had not and then she had Ms. Lee check in the packages on site and they located my package. This was 4:45 p.m. on a Saturday, so it was apparent it wasn't being delivered that day and it was a gift for father's day the next day. I asked if I could pick it up and was told that I could, if I got there in the next 15 minutes before they locked the back loading door and left. I made it and they both helped me load the large, heavy box into my car and absolutely made my day/week/year. The company that I purchased the gift from through Amazon had decided to ship via the slowest and cheapest means, so I couldn't blame the postal service for the package having not arrived, but the level of customer service to call me directly and then help find a solution was beyond my wildest expectations. Please do give the overworked staff at this location a break when you are frustrated with the long lines, as my experience there has been that they are always professional and do their job very well, even when they don't have a second to catch their breath in between customers.”
7:30AM - 7PM
16501 Shady Grove Rd, Gaithersburg
Post Offices
“I came in 10 mins before they closed. Ms. Neena was so helpful and quick. In the span of the last 10 mins, 5-6 customers came in and she handled us all so efficiently and kindly.”
“I missed a signature-required delivery while away, they (staff at this location; fifteen minutes before close, at that) were super cordial and apologetic that it was taken for delivery again after I’d requested to pick it up, and they were very forthcoming and transparent about when it would be delivered so that I could make it home in time to receive it. They even called the delivery driver to see if the package would be dropped off or taken back on that business day, “just so you know what to expect.” I couldn’t ask for better customer service.”
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
2 - 5PM 9AM - 1PM
2211 Rhode Island Ave NE, Washington
Post Offices
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“I had an outstanding experience at the post office during my child’s passport application process. The staff member assisting me was professional, friendly, and incredibly helpful. They guided me through every step, answered all my questions patiently, and ensured all the paperwork was completed correctly. Their kindness and attention to detail made what could have been a stressful process smooth and stress-free. I truly appreciate their excellent customer service and dedication.”
“Haven't been to this location in quiet some time. The atmosphere and staff was horrible. It was all new staff in there today. They were all pleasant, cheerful and helpful! Was a nice change! Hope they stick around!”
“Might I suggest having a separate area for people to browse stamps vs. At the counter it holds the line up for someone to essentially continue shopping while there are others ready to check out.Additionally, having markers available to write with instead of just ball point pens. A lot of packing material does not allow for markings with ball point pens nor does tape. Feel like it would be common sense to have markers available but apparently not.”
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“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”