Extra Space Storage on Wisteria Drive in Germantown offers a large selection of storage units, including drive-up, climate controlled, and non-climate controlled options. The facility features exceptional security with electronic gate access, multiple entrance gates, and a manager living on site. Amenities include drive-up access, ADA compliance, RV parking, golf carts, and convenient freeway access. Customers report an easy online sign-up process and a helpful, professional staff that provides great customer care, patience, and support. The staff is knowledgeable in helping customers choose the right unit, breaking down information, and explaining details like rate changes. The facility is noted for its cleanliness and professionalism. While some note prices have increased, the overall experience is described as hassle-free with exceptional customer service.