Gerber Collision & Glass Germantown, located at 19560 Frederick Rd, is a trusted auto body repair center that offers high-quality collision repair services for all makes and models. Customers appreciate their commitment to quality, backed by an industry-leading National Lifetime Guarantee for as long as the vehicle is owned. The team is known for being helpful, knowledgeable, and polite, providing a positive experience from start to finish. Many reviews highlight the excellent customer service, with staff members like Luisiano, Monica, Tony, Christian, Richard, Reese, and Tes receiving praise for their professionalism, helpfulness, and willingness to explain repairs clearly. The shop works seamlessly with insurance companies and rental services, ensuring a smooth process for customers. They offer free written estimates and communicate regularly about repair progress. Customers also commend the team for going above and beyond, making sure questions are answered and repairs are completed perfectly. Even after years, the team stands by their work, quickly addressing any issues that arise. The overall experience at Gerber Collision & Glass Germantown is described as efficient, friendly, and reliable, making it a top choice for collision repairs in the area.
I definitely recommend this place they did such a great Job fixing my car . The manager and a all the staff in this location is Just excellent!!
February 2025
LUISIANO helped me today because I kept earing a noise around my wheels. His customer service was great. I really appreciate him taking the time to explain to me what was wrong with my car. Perfect 10.
February 2025
Best experience in a body shop and best customer service I ever had. Monica and Tony did a really great job. Very professional and informative, Everyone is always pleasant and makes you actually feel welcome. They go above and beyond to make sure our questions are answered. Would 100% recommend. Thank you so much!
Specialties: Bumper Repair, Auto Glass, Free Estimates, Auto Body, Collision Repair, Mobile Auto Glass, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
