{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I went to the outside machine, but it is where I started. The staff is very awesome kind and knowledgeable. Anything you want just ask. They will tell you “we don’t do that or are you referring to?” So far top 3 banks and number one credit Union.”
“I have always gotten the best service from this credit union Maria and Luda are the best I’ve been with this bank for at least twenty years and have never had an issue I even have my mortgage with them they are the best by far”
“I love it here. ? All the tellers are so welcoming. They are very knowledgeable and helpful.When you come in you can feel the warm and beautiful ? smiles. Their customer service is excellent. I give them a 100% down right NICE!!! To all the beautiful ladies stay blessed and safe.”
“5 star to counteract Karen that gave them 1 star despite not ever going to this branch. Clearly doesn't know what she's saying. From someone that makes a living by keeping up with security standards their practices are the opposite of archaic even if inconvenient for you.”
“I have been a member since 1986 and have never - not once - been dissatisfied with the services of SECU. Every interaction reinforces my experience of prompt, courteous, competent, helpful customer service. Both in-person and online transactions have become more straightforward and easier over the years. Thank you, SECU!”
“I just went into the NGFCU website. I do this several times a week and it has drastically changed and NOT for the better. Now if I wanted to see everyone's accounts I have to toggle between three (3) pages of screens. Why are ALL these options now on the main screen when I look instead of segregated! THIS IS WAY, WAY TOO BUSY!!! I understand change and usually, I find pros and cons. I can find no pros to this change. Further, I snip and clip the transactions into a document electronically for future reference and mark notations next to the transaction line items regarding what was purchased and/or why money was deposited or transferred. Further, now there is tons and tons of unnecessary white space spreading these transactions down multiple screen pages. If I want to print the newly captured line item transactions (which previously were in straight lines right under each other) I now have to waste two (2) to three (3) times the paper and printer ink! Is the credit union in cahoots with the printer suppliers? This new website is an extremely backwards step and is detrimental to productivity as well as costly to the consumer from a printing aspect and printing supplies aren't cheap! I have been with the credit union since I started work in the area for many, many, many years ago. My mother had accounts there when I was a child and I have now worked for my company for 40+ years with an account there. I have gone through many revamps and upgrades through the years. I have never had one that I absolutely disliked the way I do this one! What a sad day for website updates!!!!!!”
“I just want to thank the staff here. Cynthia and the girl who works the front desk. They both exhibited great customer service were very welcoming on entering the bank. I can closer to closing time and did not feel rushed. Cynthia was very knowledgeable and helpful. I was stressing about my cc and she calmed me down while also solving my issue. Thank you!”
“I had an amazing experience at this location! I was helped by Yvette who was super friendly, kind and patient. She made an otherwise mundane experience quite enjoyable :)”
“Bennilynne in the call center is amazing. I wish the company had more people who cared about customer service. She gave me hope with dealing with my MECU account situation as her empathy, attention to detail and determined nature to get the job done aided in me getting a response back from the team. Her tone is supportive.”
“Small and convenient for those who live, work on post. I live nearby and always use the drive up ATM which helps me avoid having to go inside. When I do go in the reps are always very nice and helpful. Keep in mind the hours are limited but there is another NFCU nearby in Odenton (same shopping area as WEIS, Chesapeake Dental, Transformations gym).”
“Excellent service during our visit. Our representative Tymira was very helpful and was able to complete our neees in quick and competent fashion. We plan to ask for her in the future and highly recommend her and business you may need at Tower Federal in Millerville Maryland.”
“I had an outstanding experience with Postal Credit Union of Maryland. Their auto loan rate at 2.99% is one of the best I’ve seen, and the entire process was smooth and hassle-free. On top of that, their CD rates around 4.3% make it a great place to grow your savings. It’s rare to find a financial institution that offers both excellent borrowing and saving options under one roof. Highly recommend for anyone looking for great rates and exceptional service.”
“I had a great experience working with Janae! She was friendly, professional, and made the whole process smooth and easy. She took the time to answer all my questions thoroughly and helped me open my account without any hassle. Really appreciate her excellent customer service!”
“Danielle helped me open a couple of accounts and become a member. She was quick, efficient, and knowledgeable. I’ll be back to open some more accounts soon. They have fantastic rates!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Thank you to the Branch Manager Bree Lessen and her Staff that assisted me and treated me with the utmost kindness and respect. Ms. Lessen made sure everything was correct and that is why I am thankful to SECU Maryland. Appreciation also to their awesome online banking fro their assistance. You all gave me peace of mind and I am grateful.”