10AM - 8:30PM
575 East Ordnance Road, Glen Burnie
Wholesale Stores
“I want to shout out Craig to be recognized for his work and customer service. I had 2 car emergencies in the same day with 2 different vehicles. One I had an apt for and the other one happened on the way home with the alternate vehicle and he was able to squeeze that one in too. He gave me all of my options for both vehicles and provided recommendations as well for which tires I should get. I want Costco to know he went above and beyond today and provided exceptional service!”
“As a whole the store employees are great. The pharmacy crew is amazing. However twice I had a poor, if not bad, experience with the food court. Once I ordered a pizza over the phone. It was supposed to be ready by 5:30. I arrived at 5:15 picked up a few items and headed to the food court. My pizza was not ready and I was told they were running behind. I agreed to wait. But took my items to my car. When I returned I was not allowed to go back in scone it was near closing time. The last time disaster hit, the counter clerk gave me a hotdog which fell on the floor due to a defective bag. Another customer told me that it had just happened to them. and that they would remake it. I returned to the counter only to be ignored for 12 mins. By the clerk, hot dog and bag sitting on the counter. I left the store.”
“Good Costco overall, but their exit flow and eating area need work. It gets very clogged up there.
And they have though parking spaces that it would be better to make them a bit larger. With all the trucks and larger vehicles that people bring to load up on bulk purchases, out gets hard to load up you car from the side. And it's impossible to navigate your cart between vehicles.”