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“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Jewele, she was truly Awesome ??????such a Wonderful❣️breath of fresh air. She gave my husband a tour of inside units and outside units. She answered all of our questions to make sure that understood. And, finished with renting our unit ???”
“Thank you Scottie for cleaning my car. What I appreciated the most was Scottie throwing in a free steam because in his words “I needed it” lol. He had great customer service & exceeded my expectations. I’m a forever customer!”
“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
“I’ve had an excellent experience at the facility on Windsor Mill Rd. Everyone I’ve come in contact with has been extremely helpful and easy to work with!
FANTASTIC PLACE!”
“Great experience, came to this location cause the Dolfield location was closed
And Charles was extremely helpful and inciteful with his information
He helped us transfer units to a bigger unit
5 stars for Charles”
“Hi, Buddy made my Westminster MD STORAGE RENTAL process smooth and thorough. He called direct after I made an onlinereservation and coordinated our meeting time that day. Hes VERY knowledgeable, dedicated and enjoys his work. And he passes that on, with honestly, to customers A great guy to talk and work with. The Property is Comfortable, Clean, feels secure. UNITS and building also clean and well lit on inside.
Two Concerns: ONE: there are not enough flatbeds! Had to drive and walk back to the office to get one. Could find NONE in the building on a slow day. I believe only 5-8 are in four large buildings at any given time. TWO: I forgot to ask about RENT INCREASES. Am reading here that rents kept going up FAST. Not Cool I will move if they do.”
“I rented from this place a couple years ago and yes I’m back , only because I’ve rented from other storage places before but this one , I would recommend this storage facility for a number of reasons but just to keep it short, the staff here are very friendly and professional and the place itself is always clean, if a problem ever arises, they will definitely take care of you!”
“The staff here explain all policies clearly. They are highly professional and I admire that so much! First time using storage. Thank you for making my first experience worthwhile!”
“This storage unit from staff to manager are all pleasant and made this whole process a breeze wish I could give them 10 stars on the excellent customer service and friendly helpful staff….”
“Candice was very informative, pleasant and gave helpful tips. This will be our second experience using a storage unit and this one is far better than the first experience (different brand storage). Thanks Candice!”
“Sabrina and Drew got us taken care of. We had so many issue getting to baltimore to get our storage cleaned out. They made it happen. Excellent customer service and accommodating to make this a one of a kind experience. Liberty Road Public Storage get a 10 star from me. Everybody know Im hard to please but they did all of that.
We will back if we every need storage again. Love this”
“I had a problem with my credit card and my payment to Public Storage was declined. Called and spoke to Debbie and she was a doll. She straightened out my account and showed me how to change the credit card and resolved my problem 123 for me.
She is the best and a asset to Public Storage”
“12/29/2025, Ms. Cassia, alert me to a discrepancy on my storage unit and was able to correct the as well and add some incentives to my account. I'm very appreciative and I commend Ms. Cassia on her knowledge and her professionalism.”
“Natasha was awesome today helping me with my account today. I have been dealing with public storage for years but I have to say this has been one of my best experiences with a property manager. Natasha keep up the good work and keep that same energy”
“Full Disclosure
I am not the most computer savvy person. Public storage has an app that you can use to take care of everything related to your storage unit. Mr. Roosevelt is fined tune in the workings of the app and is an excellent teacher. He is patient and kind. Mr. Roosevelt Thankyou for helping me. I had no idea I could pay my bill without coming to the office.
Kind Regards, AALC”
“Prime storage was a great place to store our belongings while looking for a house. Great easy access, clean and dry and affordable. It only took us 4 years to empty our storage but well worth it there. Extremely accessible in Eldersburg. Great service from Lois. She provided great service, was very appreciative and helpful. If we ever need storage again we will be sure to come back.”
“Tito and his crew did an amazing job. They were friendly and efficient. They were fast but still took great care with my furniture. They made the whole experience stress free and i will definitely use them again.”
“5 Stars – Clean, Secure, and Exceptional
This storage facility genuinely deserves recognition. From start to finish, the process was smooth, transparent, and hassle-free. Dominic (the manager) was friendly, knowledgeable, and quick to help with any questions I had—no pressure, no upselling, just solid customer service.
The unit itself was spotless when I moved in. Climate control actually worked (which is rare in this industry), and I noticed regular patrols and cameras, which gave me peace of mind that my items were safe. They even had carts and elevators that actually functioned properly—a small thing, but a big deal when you’re lugging around furniture or boxes.
Access hours were convenient, billing was straightforward, and I appreciated the auto-pay option. Prices were competitive for the area, and I never once felt like I was being nickel-and-dimed with surprise fees.
If you’re looking for a reliable, no-BS storage unit that treats your belongings (and your time) with respect, this is the one. I’d absolutely recommend this business.”
“Maria D. Is the best. I recommend this Uhaul family because it is clean when you walk in, and Maria is nice to EVERYONE. She made my, and others day with professionalism, tact, and a pleased deminor which helps.”
Open 24 hours
7404 Windsor Mill Rd, Windsor Mill
Self Storage
“Professionalism and respect. These guys remained professional in several calls today where I struggled to find certain items for documentation and have been having a rough patch in life.”
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“Easy Movers did a phenomenal job! They were very careful with all the furniture, no dents in any walls or anything. They took the time to put the beds in plastic and wrap up other necessary items. Highly recommend them for your move!”