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“Micheal is absolutely phenomenal! I needed to transfer units, and Micheal went above and beyond explaining the different options, rates, and availability. Every time I visit, I like to take a moment, and check-in with him, and say hello. The facility is always well kept, because Micheal goes the extra effort to keep everything excellent.”
“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
“I was Holly impressed with the treatment I received from the office personnel great place clean with plenty of security and a terrific price if you're looking for a storage facility I highly recommend. 👍”
“We had a great experience with a complicated move using Orly. We were downsizing from a place where we had lived for 30 years—we had Orly do much of the packing. Then we sent several rooms of furniture to our each of our kids (including one in Colorado) and put the remainder in storage for a few months, until our new lease started. Liz in the office handled the details efficiently and proactively. And the guys who moved the furniture were wonderful (from our house to 3 different places, including storage, and then from storage to our apartment). They treated our things like they owned them. They were extremely careful and efficient. We were very impressed and recommend Orly highly.”
“Wendy was very helpful. Attentive to the customer in front of me trying to make her life easier. She explained the promos to me with ease and made my experience quick and easy.”
“Darin is amazing! Great customer service, he is an asset to the this location and was able to effectively communicate my concerns and helped me out tremendously! Amazing customer service 10 out of 10!
Thanks again”
“Ms Pretty was extremely kind and helpful. Love her demeanor and she puts a smile on your face throughout the process. Waiting room is very clean and well keep. Love this place!!”
“Let me tell you Charles Knows what he’s doing. He is extremely professional and also kind. He helped me out with any issue I had , dealing with him you will always have a great experience!!!”
“Amazing space - clean and everything was incredibly convenient. The team running the facility are the best I've ever dealt with - and I use different storage facilities at least 4 times a year.”
“Easy as ever to swap storage units and the customer service actually existed and were polite. For the web price I'm paying, this is all great. Would recommend and will be here with them for a long time.”
“I had a scheduled appointment to view a perspective unit and Stephanie was there to greet me and show me the space as planned. She was very personable, patient and helpful throughout the whole process. I am glad I chose this facility for my storage needs again. I like the location and the ease it offers for loading and unloading your belongings. Thank You Stephanie!”
“Natasha was awesome today helping me with my account today. I have been dealing with public storage for years but I have to say this has been one of my best experiences with a property manager. Natasha keep up the good work and keep that same energy”
Open 24 hours
9742 Reisterstown Rd, Owings Mills
Self Storage
“Candice and Kiara the manager at Public Storage took care of me professionally and made my life easier by providing me with best suited storage unit and my experience was the most enjoyable. Thank you so much Candice. If you need The best storage experience you know you should come and see Candace at the OWINGS MILLS Public storage place❤❤❤”
Open 24 hours
8514 Liberty Rd, Randallstown
Self Storage
“I really don’t give reviews, but I have to give one for this property. I have been at this property for two going on three years and so far everything is smooth. Didn’t have a problem. Customer service on the property is wonderful. Everyone is friendly. And take care of your issues right away. Drew is always nice love his personality I have never seen him in a bad mood always with a smile, I just met Sabrina this year, wonderful personality as well. She’s very knowledgeable about things and she shared them with you. Thanks , Drew and Sabrina for making my storing on your property. Wonderful.
This review is for the one on liberty Road. in the shopping center with Wells Fargo and Food Lion 21133”
“Devons has drive up garage door style storage sheds. This worked great for me since I was storing an entire household.
Staff were friendly and helpful. The place is well protected. I was very satisfied.”
“Lois is friendly, knowledgeable, and efficient. I rented the perfect size storage unit and left knowing everything I needed to get into and out of the facility. I also know a way to save some extra money! I thoroughly enjoyed meeting Lois and look forward to seeing her again when I visit my storage area!”
“In lieu of the acting property manager calling me back promptly and setting the record straight I’m gonna give this Public Storage 4 out of five stars. Miss Debbie called me and de-escalated the situation properly and did not hang up on me so I feel great about the situation no!”
“ROOSEVELT deserves gold stars, a pay raise, company recognition and whatever is available to acknowledge a job well done. He is pleasant, helpful, professional and reassuring. He is a true credit to your company.”
“Tito and his crew did an amazing job. They were friendly and efficient. They were fast but still took great care with my furniture. They made the whole experience stress free and i will definitely use them again.”
“I had an excellent experience today at Self Storage Plus – Randallstown thanks to Jazzmen. From the moment I walked in, she was professional, welcoming, and extremely knowledgeable. She took the time to walk me through the rental process, answered all of my questions thoroughly, and made sure I felt comfortable with everything before finalizing.
Her attention to detail and friendly demeanor turned what could have been a stressful task into a smooth and easy process. The facility itself is clean, well-organized, and secure, but Jazzmen’s outstanding customer service really made the difference.
I highly recommend Self Storage Plus and want to give special recognition to Jazzmen for going above and beyond to ensure a great experience!”
“Fix your digital systems! The checkout process was extremely delayed due to the information systems not responding. This was not a normal surge situation, the employees had to step in and were very helpful. For a company based on timeliness and reservations, this was a pretty big mess. Other than that, Mrs. Roe was great as was Michael. VERY helpful and kind during this stressful process. Renting the truck was only half of the day's battle! Thank you, this would have been a 5 star review!”
“I frequent this place frequently because their service is exceptional, the location is great, and there’s ample space and cleanliness. Additionally, they actively support and promote our business. go check them out for yourself tell them elite moving and hauling sent you.”
Open 24 hours
7404 Windsor Mill Rd, Windsor Mill
Self Storage
“A++ experience. My front end was stuck in a ditch and Roy got me out quickly and safely. Very friendly and professional. If I got stuck in another ditch I'd call them first.”
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“Absolutely amazing moving company! Jed, Dirk and the rest of the staff are wonderful people. This was by far the best moving experience I've ever had. Nothing damaged, everyone friendly and professional. They helped pack and even unpack. I am Soo grateful to have found this company and you will be as well! Don't even waste time calling anyone else. This is what every homeowner is looking for.”