Internet Service Providers near Greater Landover, MD

“These guys helped me with a prepaid Sim. As an overseas traveller, you can't really survive without one nowadays. The service was super excellent and helpful.”

“Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.”

“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”

“I visited the T-Mobile store on Market St. NE to trade in my old Samsung Galaxy S10 Plus for a Samsung Galaxy S23 FE and Samsung Watch. This has been one of the best customer server experiences I've ever had. Katie, Julian, Hannah and Antoneo greeted me with friendly smiles, professionalism and extremely prompt amazing service! They made my transition very smooth and comfortable with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the T-Mobile brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Katie, Julian, Hannah and Antoneo all deserve big raises and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks T-Mobile for hiring these jewels of employees to represent your reliable business! :o)”

“My experience at the store was made better by Clare. She was extremely helpful, insightful, and patient. I couldn’t decide which phone I wanted and she took her time explaining the different benefits and setbacks of the phones I was deciding between. I decided on the iPhone, naturally, and I haven’t been disappointed since. Thank you!”

“Had a wonderful experience at T-mobile on 14th. Chance (hope i spelled right) was very knowledgeable about T-mobile services and was extremely helpful and patient solving our issue. Had to switch to other provider for now, but will definitely coming back to T-mobile soon because of ur amazing customer experience!”

“I am so so super happy with this location while coming across two young professional ladies named of Lisa and Brittany. They should get a rise ASAP due to great customer service! They’re very helpful .. I am looking forward to them in the future !!! 5+ star rating !!!”

“I had a great experience here with Shakarah. She helped me get the new TMobile WiFi and it works wonders! This spot is awesome and the service is fast! They get you in and out, as well as they are very polite. I 100% recommend!”

“They were very friendly, kind and curious... They serviced you pretty quick as walk-in but faster if made than appointment. The gentleman that assisted me was very knowledgeable and a lot of info.”

“Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) ????Review:Our visit to T-Mobile in Takoma Park today was nothing short of exceptional. We had the pleasure of being assisted by Kenneth, who displayed the utmost professionalism and made our experience stress-free.Kenneth's patience and willingness to help were truly commendable. He took the time to understand our needs and provided us with a wealth of helpful resources. His extensive knowledge of T-Mobile's products and services was evident, and he went above and beyond to ensure we had all the information we needed to make informed decisions.Not only did Kenneth address our immediate concerns, but he also took the time to educate us on various features and plans that would enhance our overall experience with T-Mobile. His dedication to customer satisfaction was evident throughout our interaction.The level of service we received from Kenneth exceeded our expectations. His friendly demeanor and genuine desire to assist made us feel valued as customers. We left the store feeling confident in our choices and grateful for the outstanding support we received.We highly recommend visiting T-Mobile in Takoma Park and specifically requesting Kenneth for any assistance. His professionalism, patience, and wealth of knowledge make him an invaluable asset to the team. Thank you, Kenneth, for making our experience truly memorable! Feliz Navidad!~CSA”

“Excellent Costumer service. Yeni thanks for you help,you make a great job in this place you are very friendly and help like 3 people the same time. Last week I transfer my service from metro to boost mobile and she give me a very good deal . I recommend 100%..”

“This is my first time having to go back and update/revise a review I've submitted. Let me say it's not the independent retail store but the company they represent. I took my mother to this store for her 87th birthday to finally upgrade her iPhone and change from one carrier to Verizon since all her home services were through them. It just made sense she had finished paying off the phone from the previous carrier to bundle her cell phone into the internet, cable, and home phone. In addition, it will make it easier for my siblings and me to assist her in paying her bills. I thought everything was done when we entered the store, and I firmly articulated that this was what we wanted to do. So, we left thinking that it was done and that her monthly bill would reflect electronically this new item added to her services with Verizon. This was in November, and in January, my mother called me hysterical that she received a bill of over $800.00 along with a cut-off notice for her cell services and sending her information to a collection agency. I immediately logged on to her account and didn't notice anything unusual. So, I chalked it up to thinking that it was spam. I then went to her house to look at three bills with three account numbers on them. After not getting a favorable response by telephone, I immediately got the bills and went to the store we purchased the cell phone from to find out what happened. I was met by a young lady named "Nimota," who spent over an hour working with me to find out how to rectify this situation so my mother's services could be restored. I am not a Verizon customer; little did I know that their wireless and home services fall under two separate entities. So, in essence, as a customer, you receive TWO separate bills; one for home and one for cell. WHO KNEW; WTH. I will spare you further details of this fiasco. Nevertheless, I wanted to highlight "Nimota" and her incredible patience, poise, professionalism, knowledge of the carrier and who to connect me with. Her gentle spirit and calm personality kept me as we came to a peaceful resolution to this mishap to some degree. I hope that the store manager cherishes the gift of her presence in this store.”

“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”

“The team at this particular T-Mobile is nothing short of amazing. After being brushed off by 4 other T-Mobile locations in the area without even making an effort to help solve my problem I was left feeling like I was given no other option than to switch providers....but I decided to give it one more chance....thank god I didn't give up, because Jenn/Jess(can't remember so sorry) along with several other team members made me feel like they cared about me, told me they would do everything in their power to help me and then proceeded to methodically tackle my situation with a level of professionalism I've never encountered in any business setting. I literally just downloaded yelp so I could leave this review. I NEVER do stuff like this, but this team truly deserves to be acknowledged for their hard work. THANK YOU SO MUCH FOR MAKING ME FEEL LIKE YOU REALLY CARED ABOUT ME AND FOR SOLVING MY PROBLEMS WHEN EVERYONE ELSE REFUSED TO EVEN TRY TO HELP ME!! You guys all deserve a raise.”

“Today my husband and I had the pleasure to work with Cory. He was very professional and patient. He was very knowledgeable when i asked questions regarding my upgrade. I will definitely visit this location again to work with him. Kudos to you Cory, keep up the good work.”

“I went to the store and it was the best customer service I ever had from Cindy. She was extremely helpful, informative and very easy to talk to. She broke down every single detail thoroughly. I wish everyone in that store is just like Cindy. Give her a raise!”

“My Comcast tech today was the best Comcast tech that has ever done work for me. Mr. Arthur S. I have never had a tech take his time and show and explain to me the equipment and product like he did. Mr Arthur was very detail and extremely friendly. He did an installation at my house today. He took his time doing the work, didn’t rush and made everything he did look neat. He even went above and beyond. I have a wasp and bee problem on my house and he took the time to spray the wasp and seal the holes they created. If I could give more stars on this review I would. This definitely proves that there are people that still give excellent customer service along with their work. Thank you Mr. Arthur S for a job well done. Comcast is lucky to have an amazing employee like you.”

“The staff at this location were very knowledgeable and assuring of how I was going to smoothly go through my requested service. As someone who has never bought an iPhone or had a huge interest in one until yesterday, I appreciated their patience and understanding of the questions I had about me transferring my storage and other essentials from my Samsung Galaxy A32 to the iPhone 15 Plus. I highly recommend others go to this specific location as it is also near food places and stores in case you want to pass the time with other things to do as the staff provides the utmost and steady care of your requested device services.”

“Ross is amazing! Was very impressed with his customer service today when I went in to get my phone replaced. He went above and beyond to ensure I got the best deal.”

“My experience in this store were "ONE OF THE BEST CUSTOMER SERVICE" Eric the technician that assist me was so friendly, professional, helpful and patient. Mark the manager was so professional, great leadership to him. I'm not a big fan of T-Mobile, I'm a long time Sprint member. But Eric has showed me what customer service was with Sprint, now with T-Mobile. Thank you again for having that leadership! for the store. Eric, a big THANK YOU TOO YOU. Excited for having my phone back.”

“Andy was extremely helpful! My wife and I visited the store to move from T-Mobile to Verizon and get an iPhone 15 for her. We dropped in in the morning and Andy collected all the necessary information so that he could keep everything ready for us. Once the Verizon family plan was activated, we went back to the store. True to his word, Andy had kept everything ready for us so that we could pay and even helped us transfer data to the new iPhone. He patiently answered all of our questions and was extremely friendly the whole time we were there! Thanks to Andy, we were in and out in no time! Thank you once again, Andy!!”

“I walked in the T-Mobile store today and Ms. Ruby present and acknowledgement of my entry was on target. She was so attentive and patient and so helpful to me. She was able to get my phone activated with know problem her knowledge of services and product is great. I will be back to get my phone protector and case. God bless you Ruby keep that beautiful personality and professionalism. Have a beautiful and blessed day. Thank you T-Mobile and Ruby for my wonderful customer service experiences.”

“I was a little skeptical coming into this store after reading all the reviews, but I also deal with customer service and I've learned to never judge until knowing for yourself. I was coming in for an upgrade. I was greeted once I came in, there was a little wait, but all the staff was assisting customers. Mando was the young man that assisted me. He was extremely nice and answered all my questions. He informed me the process was going to take a while, which was perfectly fine. I appreciated him for letting me know and respecting my time. Unfortunately, my phone was back ordered but he provided me the reference number to my order. I was able to get my moms phone upgraded and he was nice enough to put it all together with the accessories. All the staff was very nice and helpful. I will absolutely be returning if needed and I recommend anyone to come to this store.”

“I do not believe any verizon location better than other verizon location. HOWEVER, you will have better chance at a Corporate store than authorized retailer store FOR SURE. It is the people you get to interact with and helped from. I am lucky that Johnathan W. helped me through my issue I did not know it end up being that complex, and I end up found out by overheard that he STAYED OVER TIME when I was walking out the store; so Thank you soo much for taking care of your customer until the end and getting questions and issues resolved. I was originally came in via appointment after calling customer service for checking on my phone and get it traded in. Johnathan was patiences with my poor memory on trying to get my password right. He was able to figure out my apple watch connectivity, network, and over plans. He tried his best to explain this complexity of the Number share, yet he did not have to. He checked my overall plans and see if there anymore ways I can save more monthly on my ends. At the end, he recaps what I need to keep an eye out for in billing, reminds me to notify Verizon if plans have issue, and print out for me the bills and notes with explanations for them with the recaps. I walked out a happy customer, knowledgable customer, and an aware customer and that was probably thanks to 100% Johnathan excellent service. Will update more once the plans set in motions throughout months. However, this Verizon store is very lucky to have Johnathan helping out customers with kindness and empathy. 11DEC2023.”

“We are very pleased with the service Astound offers. Phone calls are shorter, and the phone representatives can answer our questions without endless redirecting us. Also the technicians are extremely knowledgable, helpful, and they treat our home respectfully. There's no trash left behind, no ridiculous wiring on the outside of our home; no mud, dirt, and drilling dust all over the floor. Astound has always offered the most professional customer service. We highly recommend Astound!!”