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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“My experience was great’ Daniel and Ama, they literally went above and beyond for me. It was Saturday night the night before the snow storm they closed at 4pm, I literally arrived at 6:34pm and knocked on their locked door seen the gates down but I still had hope. Daniel came to the door and I explained to him that I had a package pick up he kindly asked me for my ID Knowing that they closed 2 hours ago he still went out his way to find my package I stood at the door he let me in once he found my package and let me sign for it. I truly appreciate it because I really needed it and especially before that snow storm hit. They did an awesome job this was the true epitome of excellent customer service because they didn’t have to let me in or retrieve my package. They were very polite, kind and friendly! Thank you Daniel and Ama I truly appreciate you guys.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Mr Patel was an absolute joy assisting me with getting documents notarized. Very joyful and amazing customer service . So thankful to have a UPS in our neighborhood much needed . Thank you”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“I normally have a lot of stuff to return but the staff never gets annoyed and is very welcoming. PJ especially is always very nice and greets me whenever I come in. I love this location”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“One of the best UPS stores I’ve been to in a long time. The service and help was fast, friendly and efficient. I think if you bring a good attitude the store should return it back.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“The young man greeted me before I got to the counter. He walked over to speak with grandson and gave him stickers. My grandsonson gave him a fist bump. He was so kind and he handled my business in a professional and timely manner. So impressed by his demeanor.”
“I’ve used their summer storage service for two years in a row, and I’m happy to be continuing again this summer. The owner is incredibly responsive and friendly. She is always quick to reply, flexible with scheduling, and genuinely cares about making the experience stress-free. The service is not only affordable but also reliable. My items were picked up right on time, stored safely, and returned in perfect condition. It’s such a relief to have one less thing to worry about during move-out periods.”
“I couldn't believe this UPS Store receiving a 3.5 Star Rating - I've been to the UPS Store in Mitchellville and Bowie, and this one is the best, BY FAR! The employees are nice, professional and always go above and beyond to serve. No way--this Woodmore Store is a FIVE STAR, hands down!”
“Nice employees and great customer service. I have been there several times and no problems. My packages were packed good and sent to their destinations in a timely manner.”
“I am here often, and have received excellent customer service each time. I have been grateful for the courteous, professional, and helpful experiences that I have encountered.”
9AM - 7PM
9750 Apollo Dr B, Largo
Mailbox Centers
“I had a very good experience at the store. Sales associate Tee was amazing and so helpful. She really made the visit comfortable and was able to solve my long term issue.”
10AM - 1PM 2 - 5PM
14720 Baltimore Ave Unit 111, Laurel
Mailbox Centers
“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”
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“These guys are awesome. Always polite and helpful. Did a very large short notice print job for me and it went off without a hitch, even helping to organize the flyers by location, and at a way lower cost than the FedEx up the road. This is also my go-to for a notary.”