Cricket Wireless Authorized Retailer is known for friendly and professional service, with staff like Clifton and Aaron providing helpful, fast, and accurate assistance. Customers appreciate the good prices on new phones and the support they receive when transferring or purchasing devices, including new iPhones. Clifton is especially praised for his kindness and helpfulness, even helping customers sign up for programs like Lifeline. However, some reviews are negative, with accusations of overcharging and dishonest practices, warning others to stay away. Overall, the business has a mix of positive experiences with attentive staff and some serious concerns about potential misconduct.
David was super helpful and efficient in answering my questions and helping me to set up my new iPhone today. 10/10 experience in customer service and knowledgeable.
January 2026
The beautiful woman behind the desk was able to explain what was wrong with my mom's phone & the number, then help us reactivate it. Even helping us set up her new phone after we bought it.
December 2025
I walked in cricket the other day needing help with something that happened and Maria and David went above and beyond to help me and I just want to say they were awesome and I definitely suggest you to stop by.
